K. Hovnanian® Homes Reviews in Sacramento, CA

After months of searching for the perfect home, we found this quick move in home at Rancho Cordova with great incentives esp the rate buy down. The sales person John is accommodating and they resolve issues quick. Will def recommend.

Very nice people to deal with. There were some delays in the building process due to material delays. Not their fault. However, after the close of escrow we have had delays in getting needed repairs and finish work done. They are short handed right now and missing the mark on timely responses and work completion.

Our purchase of this home was relatively easy. I appreciated the responsiveness of the sales, building, and title team.

I was never told gutters were an upgrade, that is ridiculous the builder was to cheap to put on gutters! In my 60 years I have never seen a house without gutters. I do not see anything in my paperwork about gutters the builder should have put them on!

There are some issues with the house faded paint, backyard outdoor light is not working and two bathroom air vent are not working properply.

Noticed lots of imperfections. Sub contractors need not rush and project managers need to keep close eye before signing off. We found lots of issue. Very basic but important ones. Would NOT recommend K.Hovnanian homes to anyone. Sorry!!!

The best part was working with our loan officer. THATS IT! Quality is horrible! On our final walk in someone smart turn on AC on 100!!! F I think they thought paint, last touch ups will dry faster but it had opposite effect….. Interior doors were SO horrible, corners smashed, paint peeling off, if the piece fell of from the door they just sand it and painted on top, what apparently doesn’t make it look better. CHEAP OT AS MUCH AS THEY CAN. There is a big list but they always will find an answer like “that’s totally fine, it should be like that” (when raining and water just leaking through windows, not all of them!!!so that’s normal for them ) Would I recommend the builder for someone NO. It is what it is. ... More

While living here for three months we have had various home issues come up that have caused concerns. We have experienced random tiny holes in the walls, cracks all over the house, and a big line of paint coming off the wall near the vents. Has been a lot more work for a new home than expected.

Plumbing for washer dryer install with something stuck in the pipes, so washer flooded the floors and had to be replace after the first wash. Moisture control came n drive up electric bill by having their fans on24/7 for 5 days. Nails sticking out on staircase poking my daughters feet. Electric outlet were poorly install, you can see the cut in the wall. Bathroom fans was not working properly and had to be fix. Overall production is poor. Quality built was overlook and ignore. Seems like they rush to get this house built. I wish there was a return policy on houses. I would not recommend this builder. Only good side is one of the site supervisor was very responsive and got things fix. But I rather not go through the trouble again or ever. All in all we paid a lot for this house and we expect good quality. Hope nothing else is wrong in the long run. ... More

When I signed the contract, I was told it will be six months, but likely it will be done in five months. I wasn’t holding my breath and just wanted it to be done by the contract date. As time went by, I started to get nervous when I didn’t see any progress on the house. Instead of getting updates on when the frame walk, etc was going to be, I had to call and requested for that information. Even when the date was provided and was getting near, I didn’t see how that date was going to be met based on the process made. Again, when I inquired 2 weeks before the frame walk date if it was achievable, I was then told that there is a delay. I was given a new date and when I showed up, it was a partial walk, as all the things there were supposed to be done were not. Again, it got rescheduled by another week+. The new superintendent was switched to a new person that came from Lennar, Tim. He quickly took over the situation and became my point of contact. I was very pleased with the progressed made since his taking over and the communication received thereafter. ... More

The sales people were great and the 2nd home care rep was great. My house took 3 months longer to complete than I had planned on. Some of the repairs needed were scheduled but no shows. The houses really need 2 coats of paint instead of one as it looked blotches until I had them out. The stucco should be mid grade stucco as mine was too thin in a large area and you could easily poke a finger through it. They did however get the contractor out and they did an excellent repair job and put wood behind the stucco so it could not be pushed in easily. They ran out of the flooring I was supposed to get and did not tell me however, what they put in the house was even nicer than I originally selected. The bathroom counter tops I ordered they ran out of but told me and I selected a much nicer alternative I am very pleased with. The customer care person is awesome! He replaced someone who left right before I moved in and has the public relations and professionalism that customers can count on. He and the sales team are exceptional. ... More

Fixtures like towel bars or faucets need to be upgraded to quality not bottom end

K. Hovnanian new home buying process is inflexible. You'll have to make decisions within a short period of time and if you do not make the correct decision, you'll be stuck with it. This is especially hard as you are trying to navigate financing and all the other home buying requirements at the same time. Also, expect a lot of little changes after you move into the house.

- The quality of the workmanship and materials used could have been better. - The house is a little overpriced priced for its locations and materials used in the home. - The walls are not well insulated for noise. - The design and layout of the home could be more modern to appeal to younger families. - Responsiveness to reported issues generally has been good.

Many issues with this new home. Electrical issues, craftmanship, you can tell the home build is rushed and no pride is taken by the people completing these homes. Baseboards not pained completly , tile on the floor cut to short and filled with grout. Stucco on house cracked. Perimeter fence very poor quality, exposed nails all over, split boards or boards not even nailed down in places.

Quality of materials is not good, distance between plinth and Flor laminate so huge.

Not allowed to upgrade, some basics missing such as concealed garbage containers in kitchen, vanity in Masters is poorly designed, line of sight out windows is poor due to design.

Home buying experience was great, however quality of some of the material used especially cabinets etc is below average quality. The team was pretty good in responding to questions and is helping fix and resolve issues under the warranty

The sales people josh and susan were great through the entire process. Their sales manager was rude and obnoxious. The warranty department is ridiculous. I have been waiting over a month and they have fixed 1 thing. My cabinets were supposed to be repaired ftom the final walk and haven’t heard a word

We love our new home! The GE packages are nice to look at, but definitely cheap products. The dishwasher sounds like it’s trying to find it’s way out of the house! It’s super noisy! Stove is ok but the bottom drawer feels like it’s made of tin, super flimsy. Microwave sounds like it needs to be oiled. But they look good, lol. Had to fix a sprinkler pipe and they used pipe not much thicker than a straw. I didn’t know they even made pipe thinner than schedule 40! They build these houses so fast that there is no attention to detail. We replaced the vinyl, stick on, wood looking, flooring with ceramic wood tiles and found BIG pieces of cut, leftover sewer pipe. It was down in the pipe with a pile of toilet paper on top of it. This was when we removed the toilet for the floors to be tiled. Glad we found that before it clogged and backed up! No weed barrier under the bark in the front yards so weeds coming up non stop. Gutters are waves an full of leftover roofing materials and debris. Outlets in the garage aren’t powered enough for our refrigerator. Keeps popping breaker. Although we feel the price was fair, they could definitely do a few things better and have a beautiful product if they wanted to! Company and employees are great to work with but they are defunded a lot of pressure to get things done fast. They’re super busy trying to fix and repair things so they haven’t been able to coordinate a time to fix things for us yet but I trust they’re trying. They say they are, anyway. They have nice employees. We have a lot of little things that need to be attended to. I would recommend this company, just be prepared to replace a few things and be patient. We have great neighbors so far and that’s probably the best thing about moving in! ... More

Where to begin. First, the POC changed during construction without notice. We only found out because we hadn’t heard from anyone for so long we emailed and days later got a response. The few times I had to call to inquire about updates for signing or scheduling, they hired part time who didn’t know and refused to get the info. We closed sooner than expected, however, many issues unseen at the time came to the forefront and when we submitted a “ticket” for service nothing happened. The biggest disappointment was the amount of ants that invaded our home. Scores and scores of them. I had to reseal areas that should have been taken care of during construction such as the kitchen and pantry. I was unable to establish entry to portal designed to support homeowners and no one knew how to resolve the issue. It took a week before i given a possible POC email to resolve the issue, but why would I want to hassle with that again? The foreman was the main saving grace. His kindness and professionalism is the only reason I haven’t been further disappointed. ... More

My experience is mixed I feel they did a good job on most of the build, but cut corners in some areas, like no soap dish in showers & no cabinets in laundry room. But my biggest complaint would be not treating everyone the same. Everyone that needed a retaining wall and fencing got one except for the four that needed it the most. Large extra expensive that the builder refused to split the cost of. Buyer beware

We love our location and floor plan. As far as the 6 month process from ground breaking to close of escrow, I would give the sales and construction team a "C" Grade

I expect more value for the money, the appliances are cheap and malfunctioned after 1 use. We're still waiting for items to be repaired after being in our home a month.

Nice people to work with. High priced for decent quality. Didn’t love the buying process and definitely wasn’t a fan of the in house loan officer.