K. Hovnanian® Homes Reviews in Sacramento, CA

This has been a challenging year. We started the process just before Covid started and were not sure how all would turn out. If it was not for such individuals as Bob, Jody, Monique, Renicia, and Natalie....I am not sure that I would be writing this today. They all played a part in making sure we not only closed Escrow but we were just as happy at the end of the transaction as the beginning. We are very happy to call Creekside Preserve our Home. Thank you all again!

It was a great experience overall.

Great value, friendly service, quality

Buying a Aspire @ Stones throw K.Hovnanian home has been an experience my family & I will not forget. Being a first time home buyer the experience has been seamless, the stigma that everyone saying buying a house is stressful has been the total opposite. In my opinion, buying a first home here was pretty much like buying a car, except the wait for the house to get built of course. And by the way watching the house being built from being just a dirt lot to final move has been exciting every step of the way. If you’re tired of renting than PLEASE(X3) buy K.Hovnanian!!!!!

Great builder but slow in response to warranty issues.

It was a pleasure doing business with K. Hovnanian Homes

No spigot in the backyard. How are we to water our plants. Put the recycled water in the center of the walkway so we need to pay someone to fix it. Cheap paint that need to be upgraded, a lot of things offered by other housing developments not offered. People we complain to have to power to do anything their are held by what they say they can and can't do and that is to cheap out and tell the customer they can't do it. Think twice before purchasing a KHov house. People have written to the top and have been ignored. Google to see what I am talking about.

Sales rep was extremely rude, lots of build quality issues.

Buying was very easy since the saleswoman and lender communicated well. We always got an immediate response from both of them. We were on a tight timeline and they got us in our house so fast! Even after move in, everyone has been very responsive. Buying a home K. Havnanian has been an amazing experience!

We are very disappointed with the overall finishing touches of the house. In our walkthrough we noticed the interior of the house had to be almost entirely repainted. You could see the paint roller marks where they tried to touch up the paint. On our final walkthrough we noticed the paint was better but that the paint bled onto the baseboards, windows frames and the ceiling. There was also a lot of paint splatter on the white tiles. We were told the house was going to be cleaned before we moved in but we have had to scrape paint off of the floors in multiple areas and under the cooktop the cabinets have caulking stuck to them. The baseboards around the kitchen island are coming off as well as the trim. It looks like the house was not professionally painted. The door frames on the bottom in the bathrooms are splintered and should not have been installed. We have a work order in for all of these items and have not heard back in multiple weeks regarding an update. ... More

Great experience on our first home! We love our home :)

Great company to do business with. Fast responses and always someone available to talk with. Would do business with again.

The Buying process was done all Virtually which was a bit scary as we could not see the home in person, K Hov and my realtor did and excellent job communicating with me and showing me as much as they possibly could. The home is beautiful almost meeting our “Dream home” we love everything about it. Their has been some issues with the build but the warranty team has been responsive maybe a little slower than expected. Overall me and wife are extremely happy with the home.

I closed escrow on my new home 5/26. From the day I got the keys the house was not move-in ready. I trusted the builder to have completed the items needed to be fixed in the home visit new as I had purchased. However, not only were all the items not repaired but new issues arose and now seven weeks in the house I still have blue tape everywhere marking items that have not been resolved. From the cracked/split baseboards, AC upstairs blowing hot air, wood cracked on stairs, ceiling bubble throughout the kitchen to the garage door being hung incorrectly which caused the paint to scrape off to metal on both sides and the stucco outside cracked in several places. I’ve been extremely patient and reached out to over 17 members with the KHOV team Asking for assistance. At this point no one has taken ownership to make it right. I’m extremely disappointed in the build and finishes of the home given the price point. One would expect more from the builder as they pride themselves on quality. I’m ready to take further action if someone doesn’t take ownership and assist with my issues in a timely manner. I look forward to hearing from someone within the company at a leadership level to step in and make this right. ... More

There are several issues with the house that have not been fixed. I am very unhappy in kovanian homes warranty service depot. I feel I got ripped off buy buying this house

excellent costumer service

Howard our walkthrough specialist failed to go over most of the items on the checklist. Of course we had no idea bc he never showed us the checklist and had us text message him that he could sign it for us. I had to beg for a copy of what he signed for us and when I finally got it, I realized how much we missed out on. There was a line of ants from the front door to the back slider and it was never addressed prior to closing. Areas marked by Howard still have tape on them and were never painted or addressed. I set up an appointment for the warranty specialist to come and address the items we pointed out during our final walkthrough. Howard assures is these would get addressed. The warranty specialist never showed and did not even bother to call or email is that he wasn’t coming. We wasted an entire day waiting only to get a call weeks later apologizing for the no show and a reschedule. I am requesting a new walkthrough so that I can be familiar with the different systems in the house such as where the sewer clean is among others. ... More

I love my home layout, & it's perfect for my family! I worked with Diana together with my realtor & loan officer, it made the process easy with her help. Diana was very considerate because we moved out early from our apartment. Diana worked on giving us credits thru the company that made us happy to purchase & move in to our new home. The responsiveness of Diana was always on time. And when Diana, was not around, Josh, was very welcoming for us to see more properties to walk through, & to make our final decision. Overall, my family and I are very happy in buying this property...that it is now called, "Our New Home Sweet Home"! ... More

Our experience working with K. Hovanian homes was absolutely wonderful and must say that we are extremely happy with our decision to have proceeded. We are now deeply in love with Rancho Murieta and of course our new home that we have moved into. Also it was a big toss between gated community preowned homes and the new homes by K Hovanian and we are truly glad to have made this decision to have decided on the new homes! We love the quality of these homes and the new area and the neighbors are exceptionally charming and wonderful as well. Thank you Jesus! Just love it here!

Do not feel bad if you do not know where to start, for your new house, ask the representatives of the realtor, any concerns They will guide you correctly, and will also will indicate all the steps for the acquisition of your new house, and will know how to respond appropriately and suggest the solution to your questions

We are so happy with our new home. It is beautiful! Everyone involved in our purchase was very helpful and friendly. And a big thank you to our sales representative, Paula! She was always there for us to address any concerns or questions. We would definitely recomend K. Hovnanian Homes.

Joshua and Dianna were unfailingly helpful gracious and knowledgeable in helping us they the buying process. The most difficult for us was the remote mtg company as we are not very computer savvy and both of them guided us as much as they could.

My husband and I love our new home ! It’s everything we wanted and more. Harvey was a pleasure to work with, along with everyone else at K.Hovnavian.

I felt very good and awesome Construction of Khov house

We love our new home! The GE packages are nice to look at, but definitely cheap products. The dishwasher sounds like it’s trying to find it’s way out of the house! It’s super noisy! Stove is ok but the bottom drawer feels like it’s made of tin, super flimsy. Microwave sounds like it needs to be oiled. But they look good, lol. Had to fix a sprinkler pipe and they used pipe not much thicker than a straw. I didn’t know they even made pipe thinner than schedule 40! They build these houses so fast that there is no attention to detail. We replaced the vinyl, stick on, wood looking, flooring with ceramic wood tiles and found BIG pieces of cut, leftover sewer pipe. It was down in the pipe with a pile of toilet paper on top of it. This was when we removed the toilet for the floors to be tiled. Glad we found that before it clogged and backed up! No weed barrier under the bark in the front yards so weeds coming up non stop. Gutters are waves an full of leftover roofing materials and debris. Outlets in the garage aren’t powered enough for our refrigerator. Keeps popping breaker. Although we feel the price was fair, they could definitely do a few things better and have a beautiful product if they wanted to! Company and employees are great to work with but they are defunded a lot of pressure to get things done fast. They’re super busy trying to fix and repair things so they haven’t been able to coordinate a time to fix things for us yet but I trust they’re trying. They say they are, anyway. They have nice employees. We have a lot of little things that need to be attended to. I would recommend this company, just be prepared to replace a few things and be patient. We have great neighbors so far and that’s probably the best thing about moving in! ... More