K. Hovnanian® Homes Reviews in Stockton Lodi, CA

KHOV, I truly hope this review gets elevated to your upper management. Our experience started in June 2020. We’ve had multiple quality and construction issues through the building process. You guys need to perform your own quality inspection thought each construction phase frame, sheet rock and finishing. Absolutely crazy that you can install the wrong color counter tops twice. Sheet rock had multiple bows. Drywall finish issues thought the House especially where they replaced the counter tops. No one even bothered to paint the repairs, they just textured them. Sliding rear door wouldn’t close correctly. I mentioned it to the construction manager and they addressed it, but it’s not the customer responsibility to do someone’s else’s work and point things out. Not to mention I have a cooktop since October 30th that I can’t use because of damaged leaking gas on cooktop. It goes back to not performing self inspections. It’s seems to me that upper management is more worried about meeting a deadline and closing on a specific date than the quality of your product. ... More

This has by far been the worst home buying experience I’ve had to deal with. We are second time home buyers and I would say buying a fixer upper was a better experience then buying a new “move in ready” home. The lack of communication within such a well known company is disappointing. On multiple occasions we had appointments made and canceled with out our knowledge. My husband and I who both work Active Duty, Took days off only to show up to our appointments being canceled. When we asked to speak to a manager we were promised we would get a call and never did. Only to have this happen a second time. The second time being worse because it was a title appointment. Again asking to speak to someone we were promised we would be contacted. No one has reached out to us in over a month. Still moving forward in getting into our home hoping things would get better. We were greeted into our new home with fixes still not being completed and our BRAND NEW AC going out two days into being in our home in the middle of a heat wave. This caused our family to have to be out of the home for about a week until someone was able to come out. Purchasing a home you can’t even occupy to say the least was very heart breaking. I being pregnant and having a toddler could only go home at the end of the night when an 80 degree home was some what bearable. Multiple technicians were sent out causing me to take more time off work. The issue was fixed about a month later. I am mind blown at how a well known Home building company can have their clients in limbo for so long. Making sure to let us know if closing doesn’t go as planned we would be charged. Not once having some kind of management reach out and apologize for all of the inconvenience we had to go through. I would love to recommend this community to family and friends but based on the home buying experience we had I just can’t bring myself to knowingly put someone I care about through that. I am a firm believer in fixing the problem and moving forward. This company has not made an effort to fix the problem. I hope that none of my future neighbors have to endure any of these circumstances that my family did. ... More

Terrible service, terrible house, terrible products

Our entire experience with KHov has been nothing short of a nightmare, save for a small handful of amazing employees of KHov. KHov has taken what should be one of the best and most memorable times in our lives… and turned it into a living nightmare. This house is not a home, it’s only a house. We can’t even fall in love with it, as the list of defects is in the hundreds. Literally HUNDREDS of defects We can’t even invite friends and family over to our new house, purely out of embarrassment. We can’t fathom the embarrassment of showing off our unfinished house. There is crumbling concrete, mismatched paint sheens and shades. There is a missing attic cover. Every cabinet door is scratched, scraped, and/or damaged. The bathtub has a gouge in it. The sliding glass door frame was shaved in a half-assed attempt to cover up for damage and done so crookedly and looks terrible. There is a cracked window frame. One window has a sticker between panes of glass. The list goes on and on and on. It’s honestly shocking that any builder would have such low standards and poor quality-checks. ... More

Horrible! SO many things not built correctly indoor and exterior as well. Also, metal scraps on the carpet that was never cleaned and punctured and bled my foot. Now we are trying to get the items corrected but almost seems as if we were a bother or afterthough.

Overall I would say my experience with Hovnanian was horrible! The sales portion was positive but the workmen-ship was awful! I've had to have the workmen come back several times to correct tile issues, painting issues and overall repairs to my "new" house. Very disappointing experience!