K. Hovnanian® Homes Reviews in Dover, DE

We are extremely disappointed in how things are being handled and decided upon with warranty issues.

Khov will do their best to build to your needs.

Workmanship is below average on some areas. Flooring has no padding and lowest grade LVP. Paint was rushed and has many issues Overall very happy with home but KHOV should think about not cutting corners.

We had a good experience from start to finish.

The house itself is very nice. Friends have admired it. There are some problems with the house that you would only find after daily living. We have a list of items that need the attention of K. Hovnanian service to correct before giving a five-star rating.

Staff was very helpful and responsive to my questions and addressed a few small issues immediately.

My lawn was 3/4 dead and it wasn’t fixed

I love my new home. I bought a quick delivery unit so had no personal input into the build. There is very little I would have don’t differently. I’m very comfortable here.

Three months after moving into our new K Hov home in the Satterfield development in Felton DE, our experience has been a mixed bag. While the design of the house looks modern and attractive, big and small defects like the cracks in the concrete front porch and garage and the caulking around joints (windows, kitchen area, bathroom, etc.), the uneven finish that leaves gaps/unsealed holes around the undercabinet lighting and steps to the garage and crawlspace, the paint dust on the walls that stick to your skin when you brush against it, etc., are ugly, unacceptable, and jarring to see. While some small issues which we've reported were promptly acted on, a major gutter issue was explained as "installed per specifications" despite evidence of defects having been presented. The initial service issue was closed arbitrarily without us knowing it. When the issue was reported again, it is now largely unacted on, basically "ignored", assuming it will go away. We've also reported some health and hazard issues in their worksite that spill over to the residential sites (e.g., work starts before 7 am - earlier than the legal start time, with the heavy banging and rumbling of the earth moving machines early in the morning and constantly throughout the day; heavy dust storms that are aggravated by the speeding dump trucks carrying soil and gravel; thick dusts on the streets that become mud when it rains and can cause accidents to pedestrians; overnight parking of heavy machinery around the residences although areas near the worksite can be used - this causes a thick smell of gasoline to blow to the residences; littering around the houses being built and dumpsters' contents spilling to the curbs and streets at times, etc.) To be fair, the Sales Manager we bought the house from. although he had been reassigned to another K Hov community, reached out to discuss our issues and arranged for some mitigation measures (e.g., street cleaning, having the construction company tell its drivers not to speed, manage overnight parking of the heavy machines away from the residences). Although these are a good start to some respectful and responsible worksite management practices, K Hov should have a system in place where its ongoing construction work does not alienate homeowners, give rise to health and safety issues, and devalue its brand. ... More

Beautiful home and quality finishes.

this house is very well done, there some small details that i would have different! but over all i give the experience a 98 percent out of 100! i have only been here 3 months , i will see how the future brings to us?! thanks. craig

U may experience constructions around the areas can be annoying but overall the community is pretty great/ new homes/ safe/clean/ great landscaping/friendly neighbors

The builder here was great... He was responsive and informative. He listened to my concerns and did everything he could with-in his boundaries.

I had a good experience and Devin was the best very understanding.

Overall, the experience went well and we are very happy with the end result. Nick was great, answering any questions we had in the initial selection process. The construction manager Tom was very patient and quick to respond to any questions or concerns that we had during the build process.

Jeff was very attentive to my needs and very professional.

If you are ok with minimizing upgrades, this is an easy buying experience. Often the upgrades with builders cost too much, because the cost of providing those alternatives make upgrades too expensive. In this case the Farmhouse upgrades are classic and most are current design pluses. The price of the home is superior to other builders in area. And, I love working with the K. Hov. employees.

Simply love my new home and look forward to many years here.

Overall experience is great! The only thing that I would recommend is when you see your home buyer is older, it’s not their first go around with a home, so sending that checklist of “to do” items each month is a bit insulting..

I’m very sad an dissatisfied

Devin kept me informed the entire time on the progress, Jeff made sure it was done correctly. I was quite impressed with the final inspection, KHov was more particular than I was, much to my satisfaction.

I am pleased with the overall process.

We were kept informed throughout the whole process. The people that walked us through the house was very informative and helpful.

This is my first home and I must say I was excited about it until I moved in and started noticing the materials they used.. The material are not good quality. They used cheap materials and just paint it and make it look good. My front door is already falling apart and some of the locks are are broken already. One thing for sure I DO NOT trust KH anymore. I’m telling you now K. Hovnanian® Homes! will NOT get a referral from me not until I get pay for my Frist referral. I referred a friend and I was supposed to get a referral compensation but instead they decided to give it to her agent. First thing it wasn’t her agent that referred her to KH it was me so why would they give her my compensation to the agent? ... More

They are great people to work with, Very easy going we Enjoyed working with them. They go out of their way to help you. Thank you