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K. Hovnanian® Homes Reviews in Dover, DE

What Dover Homeowners Have to Say About K. Hovnanian® Homes.

Read all 52 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Dover area. Dover homeowners have rated K. Hovnanian® Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 4.4 out of 5 stars in Dover Area

52 Reviews in Dover Area

Ratings by Category

Overall 4.4

Quality 4

Trustworthiness 4.2

Value 4.3

Responsiveness 4.2

K. Hovnanian® Homes in Dover Area

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Customer Reviews

Terrible Customer Service (First Time Homeowner)

  • Arthur N.
  • Verified HomeBuyer
  • June 19, 2020
  • Dover, DE

The process of buying and building a home with K. Hovanian homes has been nothing short of a snowball effect of confusion and disappointment. We came into this process with high hopes and expectations based on our first initial meetings with (sales rep) and (sales manager) respectively, but the shortcomings we’ve experienced with K. Hovanian started almost immediately after we began working with (sales manager) on building our home. Initially, we expressed to (sales rep) in July of 2019 that we wanted a speedy moving process, but we learned that phase 1 was almost complete, and that there ...

K. Hovnanian® Homes responded:
Thank you for taking time to provide feedback, we have sent your comments to local representatives for review. Have a good day! khovnanianhomes

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

When Will my house be finished???

  • Vadzim M.
  • Verified HomeBuyer
  • April 05, 2022
  • DOVER, DE

I still can't move into the house. The wind ripped off the shingles , inside the house a lot of touchups, cabinets are damaged, the hood over the gas stove does not work, the stair case with holes and gaps and is not staining well, the workers come to repair and only makes it worse than it was before, main door is not finished, in master bathroom granite and floor chipped. we waiting patiently and give some time to finish all leftovers but after 5 weeks workers comes couple times and leave behind dirt from the putty on the carpet. In general, there is a bad impression of both the service ...

K. Hovnanian® Homes responded:
Hi Vadzim, thank you for your feedback. We are sharing your comments with local management. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1