K. Hovnanian® Homes Reviews in Sussex, DE

We love our new home

I was extremely pleased with the initial purchase and move in process, the builder has a gold key move in process where they took me through my new home top to bottom and explained everything to me from the construction to the operation of the appliances and all the mechanical equipment (sump pump,heating & cooling). This builder has responded to all my concerns and showed that they care about correcting any issues that occur. They have been quick to respond and I would recommend this builder to potential home buyers.

Confidence in your builder is so important. I know I have a well-built home. The interior is so well- thought out. The details are beautiful.

We had a great experience from day one choosing our design then all the pictures of the house being built to the final walk through overall a very quality built house

My experience was great. From touring the location It was a positive experience. I found the staff to be kind and attentive to my needs. I've purchased a few homes in the past and the staff by far was the most knowledgeable and accommodating.

Great experience, very smooth, K. Hovnanian handled everything which takes the stress out of buying a new home. We couldn't be happier with the quality, workmanship and professionalism.

Our home purchase was excellent. Sales rep to the construction supt. Resolved all punch list items and after settlement used the on line service portal and service rep called the next morning to request what we needed. Site supt shared his cell number and responded on the weekend. Quality produce and great customer service

In addition to the HOA approval delays and utter ignorance, you held a get together for residents on a Saturday about a month ago at our clubhouse and myself and another neighbor weren’t invited! Pretty awful when we have to find out from the neighbors after it was over. I am signed up for every seascape alert, emails etc but that email/notification seemed to miss us. They are awful and that would be a reason for me not to recommend this community

I love it! Struggling a bit with neighboring construction mess but it’s getting better.

I feel like I filled our survey previously and was expansive with my answers. Can you let me know why there is a second survey?

Love our new home. Great experience!!!

From the sales experience with Josh and Vicky to the construction experience initially with Dave and then brought to a perfect completion by Giusseppe, I really felt that I picked out everything that I could want in the home and it was delivered on time with perfection. Any minor post closing items were handled quickly by Giuseppe and any questions about the house were answered by both Josh and Vicky. And I still love the instagram videos by Vicky. The Mortgage company with Tammy, Harold and Linda during such a rocky time for interest rates were so helpful and patient. Thank you!! I just wish I could stay at home and play and never work!!! ... More

Smooth experience. Good communications from sales and construction with status updates and pictures.

Every single thing in my new home is working. Every surface is free of flaws. No surprises! All I had to do was unpack. Answers to any questions- a phone call away. Great attention to detail and follow up. I sleep well:)

The homebuying experience was great. On-site staff excellent! Our construction manager kept us up to date on the build. All in all a terrific experience! We could not be happier with Tower Hill.

This was a great experience from start to finish. Very transparent and smooth!

The salesman Josh was excellent. Low key ( no hard sell), knowledgeable and responsive. Workmanship on the home was excellent, and when there was one problem the construction foreman Dave had it fixed prior to us having to point it out. Highly recommend KHovnanian.

Much better than quality workmanship than I expected . Vicky was very helpful throughout the process.

We found that every facet of the purchasing and settlement process was extremely well done and professional. Despite KHov being a national builder, the journey felt close to home and had a home town feel.. Our one relatively significant community concern was the sod/irrigation system which thankfully has been satisfactorily addressed, however, the communication for this item could have been somewhat more open and fluid. Other than that, we are living the dream in our little “bedroom” by the beach community!

My sales consultant was great- I received progress photos every week, and quick responses. The house is beautiful!

Elizabeth and Tracy were the absolute best I have ever bought a house through. Elizabeth “ held my hand” all the way through. She was there at every step of the way with what ever I needed. Kenny is on top of everything and still is. Helping where ever needed. It has truly been a pleasure buying this house because of these great employees. You are lucky to have them.

The sales person Vicki made and continues to make the entire experience a pleasure. I cannot say enough great things about her. Now that we have moved in we are very pleased with the homes quality so far. The only issue is the gas fire place does not work and we are still waiting for it to be repaired or replaced. Other than that we are very pleased.

My homebuyer experience was great! Highly recommend! Everyone was available when needed and always let me stop by and check on my home when it was being built.

The sales associate Vicky was great during the entire timeline from selection of the home to the closing . Though this was our second home and located out of state , she kept us undated during construction and assisted with the critical milestones. It was a pleasure dealing with sales associate - Vicky for this purchase

Tracy, Kenny and Logan were fantastic