K. Hovnanian® Homes Reviews in Sussex, DE

Great experience

Very good experience overall. The home was completed a month early, and we have had no serious issues with the construction or structure of the home, or appliances Any issues we discovered after moving in have been fixed or will be corrected under the warranty. We are very happy with the value vs cost of the home. Some of the materials could have been higher quality, but are acceptable.

The person we had to help us with the loan was very helpful!!! Any hiccup that we came across she was there to help.

Very pleased with our Khovanian sales rep Sean Kilroy- he did a great job!

We were heard and kept UpToDate through the process. The communication was excellent despite us being out of state. The design studio was a breeze and the consultant super helpful. We love the community and highly recommend it .

Overall this was an excellent experience. Just remember you are NOT purchasing a custom home at $400 per square foot. This is a production home built by very experienced professionals. Our home construction was supervised by very experienced and knowledgable managers. It was delivered 6 weeks early. We budgeted the customized features by others after closing. All phases of sales, construction and service are streamlined and tightly controlled. Khov delivers amazing value for the $$! Watching our neighbors homes being built is amazing. Efficiency, quality control and scheduling is paramount. Khov uses every effort to control costs, schedule and quality. After the closing service is very good- just know how to implement it. ... More

Buying this house was a pleasure. The salesperson was great and the construction manager was very attentive. I love the design. The 9-foot ceilings make it feel big and the open-concept kitchen/dining/living room is great. My one qualm is the quality of the paint. I oversaw the repainting of every room in my old place, using Benjamin Moore or Behr or Valspar paints. The paint here is thin. The semigloss is hard to wipe clean and the flat paint is easy to scratch. I expect in years to come I will begin to have the rooms repainted. Otherwise, though, it's a great house and I can't believe it's mine! ... More

Overall great experience- very few issues - minor in nature addressed quickly Surprised granite is not the standard kitchen counter- I have not had formica be the standard since the 1980’s!

all in al a very good and easy easy thanks to Tracy in the selling are and Joe as our construction head. They've always returned out emails and dealt with things and keep us abreast al throughout the building process

Great workmanship , everything done right according to the plans. Just a few issues as expected with a new house but very happy overall.

The home is beautiful and we are so happy with everything The only problem after a month we are still waiting on missing screens that have been promised week after week.

Living 4 hours away while building was made so much easier when dealing with Josh in Sales and Dave, the construction manager. I received weekly photos and updates. I also appreciated Logan’s attention to concerns. The only issues have been with certain materials - example, the kitchen sink is cheap and very shallow (I do however like the Moen fawcetts.). The garage door is also cheaply made, it is very noisy, but it looks good. Basically, I give construction a very high rating, but not so much on basic materials. The selection of appliances was also lacking - they’re just ok. Overall it was an awesome experience and the people at KHOV made it that way. ... More

The entire process working with KHOV has been postitive.Elizabeth ,our sales rep has been most thorough from the start, working with my wife & I on selections,providing timely & reasonable dates for homeowner inspections,returning calls & texts as needed.The project manager for the site Casey, is also attentive with the building process & has a professional demeanor working with the homeowners.After our settlement,we have had some minor punch list items & the KHOV service center call in follow up with the local rep Cody to schedule the appropriate tradesman to address & correct is efficient .

We had a great experience working with k-Hov builders. Our home was completed when promised and they were very attentive to any issues we had after we moved in. Our immediate punch list was very short.

Workmanship was a 5 however the materials that they are a 3.5

Quality of workmanship was good; few minor issues, nothing major, which were or are currently being addressed.

The overall process of buying a home from KHov was relatively easy and stress-free. The sales team guided me through the process of the various steps along the way and I was kept up to date on the progress of the build through weekly pictures. We had a few initial issues (as is always the case with new-builds) and they were addressed right away. Everyone along the way (sales, builders, designers, etc.) was friendly. Probably my only issue with the KHov process was that the standard cabinets, flooring, and fixtures were incredibly basic / cheap, essentially forcing an upgrade on almost everything. It would have been a more pleasant experience if at least some of the standard features were at least mid-level in quality. ... More

A lot of turnover with construction managers throughout the build, but our last one, Joe, was very good. He was attentive, followed up, and diligent. Our experience with Joe was a good one. Our sales reps (Elizabeth and Tracy) were excellent. We had a great experience with Elizabeth and we'd recommend her to anyone looking to buy from K. Hov in the area.

Elizabeth and Tracey were there for us every step of the way. The customer service was excellent. Elizabeth kept us in the loop on the progress of our house from day one. She is like a member of our family now. We could call her for anything at anytime. Our assistant construction manager Joe was very knowledgeable and customer service oriented. This team is outstanding.

A lot of features of the home are very good. The sales person, design consultant and superintendent were very personable and helpful. The home and materials were good but some of the workmanship is poor.

Beautiful house, well built. I bought one of the models, fully furnished, and all the extras. Love the house. Love the neighborhood with clubhouse, pool, and access to Red Mill Pond. Highly recommended builder and neighborhood. Had some issues with the dryer, which was not installed correctly, but a minor issue in the grand scheme of things.

Our purchase experience and process of building was excellent. Since completion, we have had 2 issues that we cannot get KHov to respond to. One with our irrigation system and now with a failed inspection by the Lewes water department.

great value for the money.

Location, location, location!!! They have always been the most important item when searching for and deciding on where to buy your primary residence. Next (in my opinion) are Construction Quality, Community Layout & Amenities, followed closely by Price Point / Perceived or Expected Value. Our experience with the K. Hovnanian Team was Excellent considering the important items mentioned above. My wife and I Highly Recommend K. Hovnanian builders and especially the Tower Hill community in Lewes, DE

The sales and PM on our home were great to work with. Both provided feedback in a timely manner. Our walk thru of the house was never rushed and very detailed. Even after several months in the house, the K Hov team remains friendly and attentive.