K. Hovnanian® Homes Reviews in Sussex, DE

The home is beautiful and we are so happy with everything The only problem after a month we are still waiting on missing screens that have been promised week after week.

Living 4 hours away while building was made so much easier when dealing with Josh in Sales and Dave, the construction manager. I received weekly photos and updates. I also appreciated Logan’s attention to concerns. The only issues have been with certain materials - example, the kitchen sink is cheap and very shallow (I do however like the Moen fawcetts.). The garage door is also cheaply made, it is very noisy, but it looks good. Basically, I give construction a very high rating, but not so much on basic materials. The selection of appliances was also lacking - they’re just ok. Overall it was an awesome experience and the people at KHOV made it that way. ... More

The entire process working with KHOV has been postitive.Elizabeth ,our sales rep has been most thorough from the start, working with my wife & I on selections,providing timely & reasonable dates for homeowner inspections,returning calls & texts as needed.The project manager for the site Casey, is also attentive with the building process & has a professional demeanor working with the homeowners.After our settlement,we have had some minor punch list items & the KHOV service center call in follow up with the local rep Cody to schedule the appropriate tradesman to address & correct is efficient .

We had a great experience working with k-Hov builders. Our home was completed when promised and they were very attentive to any issues we had after we moved in. Our immediate punch list was very short.

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Workmanship was a 5 however the materials that they are a 3.5

Quality of workmanship was good; few minor issues, nothing major, which were or are currently being addressed.

The overall process of buying a home from KHov was relatively easy and stress-free. The sales team guided me through the process of the various steps along the way and I was kept up to date on the progress of the build through weekly pictures. We had a few initial issues (as is always the case with new-builds) and they were addressed right away. Everyone along the way (sales, builders, designers, etc.) was friendly. Probably my only issue with the KHov process was that the standard cabinets, flooring, and fixtures were incredibly basic / cheap, essentially forcing an upgrade on almost everything. It would have been a more pleasant experience if at least some of the standard features were at least mid-level in quality. ... More

A lot of turnover with construction managers throughout the build, but our last one, Joe, was very good. He was attentive, followed up, and diligent. Our experience with Joe was a good one. Our sales reps (Elizabeth and Tracy) were excellent. We had a great experience with Elizabeth and we'd recommend her to anyone looking to buy from K. Hov in the area.

Elizabeth and Tracey were there for us every step of the way. The customer service was excellent. Elizabeth kept us in the loop on the progress of our house from day one. She is like a member of our family now. We could call her for anything at anytime. Our assistant construction manager Joe was very knowledgeable and customer service oriented. This team is outstanding.

A lot of features of the home are very good. The sales person, design consultant and superintendent were very personable and helpful. The home and materials were good but some of the workmanship is poor.

Beautiful house, well built. I bought one of the models, fully furnished, and all the extras. Love the house. Love the neighborhood with clubhouse, pool, and access to Red Mill Pond. Highly recommended builder and neighborhood. Had some issues with the dryer, which was not installed correctly, but a minor issue in the grand scheme of things.

Our purchase experience and process of building was excellent. Since completion, we have had 2 issues that we cannot get KHov to respond to. One with our irrigation system and now with a failed inspection by the Lewes water department.

great value for the money.

Location, location, location!!! They have always been the most important item when searching for and deciding on where to buy your primary residence. Next (in my opinion) are Construction Quality, Community Layout & Amenities, followed closely by Price Point / Perceived or Expected Value. Our experience with the K. Hovnanian Team was Excellent considering the important items mentioned above. My wife and I Highly Recommend K. Hovnanian builders and especially the Tower Hill community in Lewes, DE

The sales and PM on our home were great to work with. Both provided feedback in a timely manner. Our walk thru of the house was never rushed and very detailed. Even after several months in the house, the K Hov team remains friendly and attentive.

We were very pleased that the timing from purchase to move in was what they initially projected and pretty much flawless. We were pleased with our new home and the few concerns we had were handled in a relatively timely manner.

Kenny and Giuseppe were both extremely friendly and easy to work with.

our experience with Vicki our salesperson was great from the start. She was always responsive and friendly. Our construction manager Fred was also fantastic. He made sure that the punch list was completed. We did have some issues with electrical and hvac when we first moved in (things that should have been checked before closing) but Fred and Paul got the trades out quickly to fix these issues.

Excellent home for the purchase price. Several delays in production and delivery.

Our home was delivered on time with just a few issues.All taken care of immediately the entire team was great.i look forward to Showing my home to family and friends

I'm very happy with my new home. It's my perfect retirement home!

We were a couple hours from the site so the E-Mail was a big advantage . The job super was always responsive and we let him do his job . During a planed site visit we could see the organized progress and job site cleanliness and we did not come back until competion .

Very pleased with condition of home and time spent on time going over the home. However move in date was changed multiple times which made our move from Texas much more stressful than we had hoped

Overall exciting process, would have preferred more options for fixtures, bathrooms, and appliances, decent value for the money regarding supply chain issues. A bring your own appliance would be nice.