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- Sussex, DE
K. Hovnanian® Homes Reviews in Sussex, DE
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What Sussex Homeowners Have to Say About K. Hovnanian® Homes.
Read all 205 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Sussex area. Sussex homeowners have rated K. Hovnanian® Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Sussex Area
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Customer Reviews
Extremely poor workmanship
- Harold L.
- Verified HomeBuyer
- September 30, 2021
- Milford, DE
We were expecting a quality built home from K. Hovnanian but got just the opposite. The concrete porch, driveway and sidewalks are poorly finished. Our upgraded LVT flooring has paint has numerous areas of paint splatter and there are paint runs on the floor molding. The caulking work looks like a 10 year old did it, some interior doors are not level or square causing them to start closing on their own after they are opened, and the stone work on the fireplace and front exterior is extremely sloppy and poorly constructed. We have walls that are noticeably not square and areas where the ...
K. Hovnanian® Homes responded:
Good morning Harold - thank you for taking the time to provide feedback on your recent experience. We are sorry to read that you are unhappy with the workmanship in your new home and will be sending your comments to the local management team for review.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Delays and incompetency extend well beyond Covid
- Anonymous
- Verified HomeBuyer
- August 25, 2021
- Selbyville, DE
This is the second home I've built new through a national builder. No builder is perfect and every new build will have their issues. But, what started with great promise, ended with multiple settlement (non-Covid) delays, poor construction, and even worse quality control. Every builder is struggling with labor and supply shortages, but this development suffered from poor project management and ZERO acknowledgement of shortcomings from any senior management at KHOV. They should be ashamed how they treat customers. If you're considering purchasing a home from this builder, run, don't walk.
K. Hovnanian® Homes responded:
Good morning! Thank you for taking the time to provide feedback, I am sorry to hear that you experienced delays and quality issues. Your comments will be sent to the appropriate local reps for further review. Have a good day!
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Settlement was delayed by 6 weeks to save money on landscaping and used my smaller home as storage while working on larger more expensive homes
- Joseph J.
- Verified HomeBuyer
- August 17, 2021
- Millsboro, DE
Workmanship was poor and poorly supervised by supervisor. Had 14 issues that needed to be fixed a month later only two issues addressed 12 remain in limbo
K. Hovnanian® Homes responded:
Hi Joseph - thanks for taking the time to provide feedback, we are sorry to hear that you are having issues with workmanship and getting issues resolved. I will be sending your comments to the local team for review, have a good day!
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
K. Hovnanian® Homes - Terrible quality of workmanship.
- Virginia D.
- Verified HomeBuyer
- August 02, 2021
- Millsboro, DE
Terrible quality of workmanship. My house has too many issues to list, cosmetic and structural.
K. Hovnanian® Homes responded:
Morning Virginia - we are sorry to see that you are unhappy with the quality of workmanship in your new home and are going to send you comments to the local team for their review.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
K. Hovnanian® Homes - Poor quality of home, really bad workmanship.
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Lewes, DE
Poor quality of home, really bad workmanship. So many issues, walk through was a joke.
K. Hovnanian® Homes responded:
Good morning! Sorry that you are experiencing issues with your new home, I am sending your comments to the local team for review.
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
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