K. Hovnanian® Homes Reviews in Wilmington Newark, DE

After you buy new home from them they can not find contractors to fix a problem I had a very very bad experience with this when you face lots lots problems there builder use very cheep material and no good finishes work by no experience worker I feel like I get rob all work is crooked even house main entry door is crooked if you wana to know more just come to community to talk with people than you find out truth I wish owner this project to see this review and call me or come to talk to every house owner than he know what he done to us .

Sales experience is nice but the quality of material used compared to model house is very bad even after selecting the level 5 upgrades. It took longer then anticipated to build the house but that is okay given the supply chain issues we had. However, after moving in we found lots of issues with quality and workmanship. The flooring was damaged, there were nails popping out of the floor. there were holes in the ceiling, doors were damaged, cat was trapped in HVAC filter (You heard it right, a living CAT). There is a long of list of issues. Its been 3+ months since we moved in and builder did not fix the issues till date. I raised the ticket so many times but most of the issues are not fixed yet. Looks like they dont care about the customers. The frustrating part is when they come to fix one issue, they end up damaging other things and they don't care. Its been so long and I am still waiting for them to fix the item they damaged. for example, the floor in my master bedroom was squeaking so they ripped the carpet carelessly and now it does not cover my floor properly. I would suggest before signing the contract have them add the clause that if there are issues in the house they must address it on priority within a week of creating ticket. if they dont agree? do not buy the house. It is not worth paying $700K to $1M for this quality. There are more well known builders in the area who gives quality home for much cheaper. ... More

We started the process in July 2021, sold our home Aug 2021 and was told closing would be March 2022. My family and I had to move 6 times because of lies on top of lies about our home. The customer service has been terrible along with the craftsmanship of our million home. Every single neighbor we have spoke to had nothing nice to say about their experience. We closed September 2022 and our home is not complete. 1 month in nothing they said they were going to do has been done. Totally regret ever going with this company.