K. Hovnanian® Homes Reviews in Broward County Ft. Lauderdale, FL

good experience all around

Everyone was great to work with. Liz was very attentive. Kevin and Roland are the best and satisfied my family and myself! Great staff and buying experience!

Great sales center experience - Liz was helpful from the start and kept appraised of the home construction progress. Construction went as planned (actually, a week or two ahead!). Good selection of home plans catering to different user needs. Sal was detailed during the first walk thru and so was Kevin during the customer orientation. I would like to see KHOV accommodate individual buyer's preferences (beyond the available options and design center selections). E.g., converting lanai to a screened lanai, different indoor paint colors, crown moulding, etc.

First, everything under the will of the all powerful and thus will put all angels in the way

Vanessa was very helpful each step along the way. She gets an A+ for customer service and follow-up. Much Much Thanks to her!

As buyers from out of state, we really depended on Sal and Vanessa, and they have been outstanding to work with and really made what already is a very stressful time, really great, they are great partners and we thank them for their support

My family and I are very happy with our new home. We love the open floor plan and finally have enough room to relax.

We are happy to be here!

I feel like the restrictions to the property are off putting.

I moved into my new home 4 weeks ago and so far I’m very pleased. I was told to make a list of any issues that need attention. Currently my list is blank. No issues. So the rating above on “responsiveness to issues” has 4 stars because I’m assuming this company would address any issues quickly.

Still waiting on final pending items from our final walk before closing four weeks ago.

Horrible builders and customers service poor. House cheaply built. HOA monstrosity.

Be absolutely sure to have a realtor and/or attorney with you to review the one sided contract and all their impossible closing requirements. Especially, if you don’t do as they demand, when and how they insist. Do not go with the sellers agent. Avoid that at all costs. Also on inspection, go over everything because they will rush completion and cut corners. When you bring it to their attention they refuse to fix things.

Although the homes layout and aesthetics are absolutely beautiful the quality of the homes construction is subpar. What ever you are promised from the selling agent and design center agent will be false unless its in writing. And even then it needs to be extremely specific in writing. And even then the builder has clauses in place to counter anything you may want to claim was in the agreement. I can literally write a book of things that went wrong from the buying process to moving in. One positive note: the builder has a warranty on the home. This warranty dose work well. Unfortunately I’ve had to to use this service several times and counting. The workers who work for the builders warranty do an excellent job of fixing what ever is wrong. Another note: the two contractor’s that are in charge of this site are excellent to deal with. Just know if you purchase a home here you must be patient, but also be persistent. ... More

Everything fine until contract was signed. Responsiveness after was mediocre at best. KHov mortgage could not provide electronic documents and left it to us to "get it done". Provided numerous, signed electronic documents prior to closing only to be told at closing that KHov wanted signatures in person. ?? No tour of overall property, including clubhouse. Could not even provide detail on utilities and cable - only generic information. Workmanship: Final coat of paint AFTER electric switches and covers installed. Paint quality poor. "Gourmet kitchen and appliances" are really just average. We purchased the house in with finishes picked out, could not change anything. Only options we had were being able to pick out the handrail stain. We could have upgraded to carpet but chose not to pay the 5K extra. Overall purchase experience was a bad one, emails about issues sent, but reply's were sent back via text and visa versa. Very clever. Elevated a few times without ANY satisfaction. If you've ever dealt with a company that professes to be "experts" but in fact are clueless, this is the company. Our frustration was to the point that we requested our money back (in this market) about a week after the contract was signed - of course this was ignored. Suggest they take some basic "follow through" training. POOR experience. ... More