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K. Hovnanian® Homes Reviews in Martin St. Lucie Okeechobee Counties, FL

What Martin St. Lucie Okeechobee Counties Homeowners Have to Say About K. Hovnanian® Homes.

Read all 75 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Martin St. Lucie Okeechobee Counties area. Martin St. Lucie Okeechobee Counties homeowners have rated K. Hovnanian® Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 4.2 out of 5 stars in Martin-St. Lucie-Okeechobee Counties Area

75 Reviews in Martin-St. Lucie-Okeechobee Counties Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4

Value 4.1

Responsiveness 4.1

K. Hovnanian® Homes in Martin-St. Lucie-Okeechobee Counties Area

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Customer Reviews

Must have a home from K Hov

  • Jefferson A.
  • Verified HomeBuyer
  • July 26, 2022
  • Fort Pierce, FL

Easy process, friendly environment and respectful people, and quality work.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good experience

  • Jose B.
  • Verified HomeBuyer
  • February 15, 2023
  • Port Saint Lucie, FL

We had an amazing experience thanks to Elliot our construction Manager and his assistant. They answered all our questions and help us with our dream home . Elliot made this experience very pleasant.

Total Score 4


Quality 2

Trustworthiness 4

Value 2

Responsiveness 5

Hard to get things done AFTER close.

  • Elliott F.
  • Verified HomeBuyer
  • August 08, 2023
  • Port Saint Lucie, FL

My number one problem deals with the construction of my home's swale. In Port Saint Lucie where my home is, the city has water swales in front of most front yards. This swale is supposed to allow water flow from heavy rains. My swale was either not done correctly or the effectiveness of the swale was altered during construction. At any rate, it has lead to a pudding of water around my driveway. Because the water isn't moving, it had turned green from algae. It also invites mosquitos and frogs. The city blames the builder, and Khov construction had not moved to do anything about it. So I have ...

K. Hovnanian® Homes responded:
Hi Elliott, thank you for taking the time to leave a review. An associate should have reached out to you in regard to your concerns addressed in the review. We are aware that there has been 1 service item submitted prior and it was completed in a timely manner. If you have any concerns or questions, feel free to contact local management at your convenience. We want to thank you again for your review and we hope you have a great day! ...

Total Score 4


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Responsiveness

  • Shanteeno D.
  • Verified HomeBuyer
  • November 09, 2021
  • Port Saint Lucie, FL

Very responsive when Inquires was send it, disappointed regarding the multiple delays. But my overall experience was satisfactory

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Gorgeous Home

  • Judith A.
  • Verified HomeBuyer
  • October 10, 2024
  • Port St Lucie, FL

Frustrating small details we didn’t see: Kitchen cabinets not screwed correctly, missing gaps in sealing seams by staircase and bathroom doors, and the door knobs are falling off the upstairs doors. The design and construction are outstanding. Excellent safety features and beautiful small details.

K. Hovnanian® Homes responded:
Hi Judith, thank you for sharing your thoughts with us. We appreciate your compliments about the design and construction aspect of your experience! Small details can be missed from time to time but if you ever need assistance on any warrantable items, please feel free to reach out to local management for a service request and they will be more than happy to help. Thank you again for the review and we hope you have a great day. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Alan our builder is great, home buying purchase not the best.

  • Carlee F.
  • Verified HomeBuyer
  • April 24, 2024
  • Port Saint Lucie, FL

Alan our builder has been very responsive to any issues. Unfortunately when we moved in, our master shower had to be redone due creaking noises. Other than that, our door handles have fell out, most of the material used is builder grade so it’s cheap. The workers for Alan don’t pay attention to detail and missed many painting spots in our home, that we had to have touched up. The seller of our home was terrible, would put tasks on other people, unresponsive, and definitely in it for the money only. Nice home now that we have added our own custom finishes and hardware. Good starter home, ...

K. Hovnanian® Homes responded:
Hi Carlee, thank you for providing us with feedback on your experience. Members of our team did work with you on the concern regarding the shower. Our team will be reaching out to you to ensure you don’t have any other outstanding concerns. Thank you again and we look forward to turning your experience around. ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Cheapest materials,

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2024
  • Port Saint Lucie, FL

Very Cheap materials. Everything in the house was the cheapest materials possible.

K. Hovnanian® Homes responded:
Hi, sorry to hear that you are disappointed with your recent home building experience. If you're having any problems with your home, please feel free to reach out to local management or contact us at onlinereviews@khov.com with details of the concerns you're having, and we'll do our best to assist you. Thank you for the feedback and we're looking forward to hearing from you. ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 4

Nothing exceptional to say!

  • Debra B.
  • Verified HomeBuyer
  • February 25, 2023
  • Port Saint Lucie, FL

We have been in our new home since November 5th 2022 and still have issues to be resolved and continue to find concerns with the type of work performed during the build.

K. Hovnanian® Homes responded:
Hi Debra, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Carlleen & Chris saved the day

  • Janice D.
  • Verified HomeBuyer
  • August 29, 2023
  • Port Saint Lucie, FL

I don’t believe the contractors involved in the building of my home paid attention to detail. Their work showed lack of respect to their trade. After almost three months, we still have items that are being addressed. We had to move in before the high impact windows were installed even though this was an original design of my house. Some of the materials used in building my house seem inferior to a house of this price.

K. Hovnanian® Homes responded:
Hi Janice, thank you for the feedback. We were informed that there has been minor service request submitted which has since been completed. Our associates also, informed us that we did reach out about you moving in before the high impact windows were installed or waiting, but with your situation being out of state you agreed to move in before the windows were installed. The windows were installed on the estimated time frame the vendor said it would be. We do appreciate your feedback and patience allowing us to resolve issues at hand. Thank you again for the feedback and have a great day! ...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Wasn't the best

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Stuart, FL

When it is to sell the property, they tell you everything is so flexible, but when it comes to closing... the story is very very different.

K. Hovnanian® Homes responded:
Hi Eddy, we're sorry to hear that your experience was less than stellar. We will pass along your comments to local management for further review. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Draining process

  • Eddy J.
  • Verified HomeBuyer
  • November 22, 2023
  • Port St Lucie, FL

Process was draining, lots of broken promises, still fighting HOA to get a fence we were promised, the time it takes to fix things in the house. I feel like my unit being the first one up was rushed!

K. Hovnanian® Homes responded:
Hi Eddy, thank you for taking the time to leave a review we appreciate your feedback. We were informed that since closing there has only been two service requests submitted with one being complete and the other in process. We understand your frustration about the fence, and we will continue to work on. Thank you again for your review and we hope you enjoy your weekend. ...

Total Score 3


Quality 3

Trustworthiness 1

Value 4

Responsiveness 2

Homeowner

  • Jeffrey K.
  • Verified HomeBuyer
  • September 26, 2023
  • Port Saint Lucie, FL

Lots of promises from builder that never get delivered. Tired of calling on a weekly basis to ask for what we paid for - they do respond and are very nice on the phone but nothing seems to get done in a timely matter if at all. We are just getting very tired of all the calls I need to make and have someone home for a delivery or service that should have been complete prior to us moving in. All we ask is give us what we paid for. Period.

K. Hovnanian® Homes responded:
Hi Jeffrey, thank you for the review. We were informed that our service manager has been in contact with you on a weekly basis and that there was service request submitted for this home with most of the line items being completed in a timely manner. We are aware of the new service request submitted and our team has been in contact with the trade to schedule an appointment. Thank you for your patience and understanding. Have a great day! ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Builder was great

  • Kirk M.
  • Verified HomeBuyer
  • January 13, 2021
  • Fort Pierce, FL

Robert was responsive and detailed.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Random people were hired and given tools to complete the work.

  • Donnette B.
  • Verified HomeBuyer
  • April 25, 2022
  • Port Saint Lucie, FL

Let's just say, the home has too many imperfections. If you have a job that you're not good at, quit and find something else to do. The door frame/stopper doesn't come down to the floor, there are holes where there should be some form of grout. The corners of each wall were there is a door frame was never painted. We had electrical issues that took 3 trips to correct. We have only lived in this home for 1 month and I am so nervous at to what else we will find. The responsiveness to our issues has been slow. I cannot put a bar of soap in the bathtub because it comes right out. The tub is ...

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Not the best workmanship in building

  • Valerie S.
  • Verified HomeBuyer
  • January 09, 2024
  • Port St Lucie, FL

The home has had a lot of items that needed to be fixed and some of the trades are slow to fix the problems. Months go by before they order replacement items.

K. Hovnanian® Homes responded:
Hi Valerie, thank you for taking the time out to leave a review. We do apologize if there were any inconveniences during your experience with us. If there is anything that you need addressed in your home feel free to reach out to us at onlinereviews@khov.com and we'll see what we can do to help! Thank you again for your review and we hope you have a great week. ...

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 4

Not satisfied with the lack of quality of the materials used and products selected.

  • Alicia O.
  • Verified HomeBuyer
  • November 11, 2024
  • Port Saint Lucie, FL

I've been a home owner for years and in a rush to move back to Florida I neglected to see the hidden issues and lack of quality of the construction in the new home I bought.

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Deceptive Product Sold with Poor Workmanship and Questionable Support Personnel

  • Andrew N.
  • Verified HomeBuyer
  • August 20, 2023
  • Stuart, FL

I have been frustrated and burdened with the lack of quality workmanship in the townhome we paid for in Stuart, Florida at the Preserve at Avonlea. Monica, the salesperson, was wonderful to work with along with Jim Carroll as Community Manager/Liason after the sale closed. Beyond these two people, I have been unimpressed with the professionalism and customer care/support of the K. Hovnanian team who is sold strongly with the brand and your unit upon purchasing. Very disappointed...and I work in the real estate industry and manage 200 agents along with 650 total in our company. The ...

K. Hovnanian® Homes responded:
Hi Andrew, we appreciate you taking the time out to leave a review. We were made aware of your concerns and were informed that there was a recent service request made and is in process. We understand your frustration that an item requested was denied, but we will continue to provide service to the best of our ability. Thank you again for your review and we hope you have a great day! ...

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 4

K. Hovnanian® Homes - The Sales Team was excellent, however the Building Team fell

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • Stuart, FL

The Sales Team was excellent, however the Building Team fell far short. Poor workmanship, major defects and pushback from them after I paid for my home and asked to get everything completed and repaired. VERY disappointing!

K. Hovnanian® Homes responded:
Hi Anthony, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Poor quality but good location.

  • William B.
  • Verified HomeBuyer
  • August 15, 2024
  • Port Saint Lucie, FL

I am disappointed with the quality of the build, especially the painting. The front door should not have passed the hurricane test as the screws were 3/4 inch and not up to code. The grass died before the close date and I never heard back about replacing it. Never again will I purchase a home from KHov.

K. Hovnanian® Homes responded:
Hi William, thank you for your feedback. We've sent your message to local management, and we were informed that our team will arrange a visit with you to verify the size of the screws. There aren't currently any outstanding issues with the home as of now, but feel free to bring up some of the concerns you're having, and the members of our team will assist you with those concerns the best way possible. Thank you for the review and we hope you have a great day. ...

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

K. Hovnanian® Homes - My first time home buying was an experience I hope is not the

  • Calvin V.
  • Verified HomeBuyer
  • July 14, 2022
  • Stuart, FL

My first time home buying was an experience I hope is not the normal. I think it can only go up from here.

K. Hovnanian® Homes responded:
Hi Calvin, we're sorry to hear that your experience was less then stellar. We will pass along your comments to local management for further review. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Do not return calls

  • Robert P.
  • Verified HomeBuyer
  • March 29, 2022
  • Port Saint Lucie, FL

The salesman Jay rarely answers the phone and never returns messages. Also having a problem getting the warranty work done by Chris who promised next day service because he doesn’t return calls either. We were supposed to get a built in pest control system that was never installed so they offered us a 1 Yr service but never told the pest control company. Tools us 4 days and 8 phone calls to get it sorted. Once you put your deposit down and/or when you close on your house the customer service is horrible.

K. Hovnanian® Homes responded:
Hi Robert, thank you for your comments. We shared your feedback with local management. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 1

Value 4

Responsiveness 1

poor

  • Vachel B.
  • Verified HomeBuyer
  • July 19, 2023
  • Port Saint Lucie, FL

items reviewed never taken care of. concrete drive poured 3 to 2" thick with to much water topping coming off.

K. Hovnanian® Homes responded:
Hi Vachel, thank you for taking the time to leave review we appreciate the feedback. We were informed that there hasn't been any service request since the closing of the home. If you're having any issues please feel free to contact local management for further assistance. An associate will be contacting you about your driveway to see if they could better assist you with the issue. Thank you again for the review and have a great day! ...

Total Score 2


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

K. Hovnanian® Homes - My townhouse is nice and the value is good.

  • Gene K.
  • Verified HomeBuyer
  • February 02, 2022
  • Stuart, FL

My townhouse is nice and the value is good. I closed on the first unit in the development after the closing was delayed twice. Some negative experiences included. The property didn’t appraise for the agreed upon price. The 2 walk through sessions before closing were useless, nothing promised was done. After closing the townhouse was filthy both inside and the garage. The garage had construction material and my wife used the shop broom that was there to sweep it out. It took over a week to have the place cleaned and over 2 weeks to have the windows cleaned and the tile cleaned because it had ...

K. Hovnanian® Homes responded:
Good morning Gene - thank you for providing feedback, we will send your comments to the local management team for follow up. khovnanianhomes

Total Score 1


Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Not very good

  • Vinicius Ferreira DaCosta M.
  • Verified HomeBuyer
  • September 12, 2023
  • Port St Lucie, FL

The overall experience was not very good

K. Hovnanian® Homes responded:
Hi Vinicius, we hope all is well. We've seen the 1-star rating you've left, and we'd love to hear any concerns you're having in-depth. Feel free to send us a message at onlinereviews@khov.com. Thank you, and we're looking forward to hearing from you. khovnanianhomes

Total Score 1


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Go elsewhere

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Port St Lucie, FL

This has been a bad experience and continues to be, I wouldn’t recommend this developer. Lied to every step of the way, if I could have got my deposit back I would have went elsewhere. The best single word to describe everything. Incompetent

K. Hovnanian® Homes responded:
Hi, thank you for taking the time to leave a review. We apologize if we caused any inconvenience during your home-building process. We are aware that our team had offered additional incentives on behalf of us which were accepted. Our team has completed most of the service request submitted and will continue to service issues you bring to our attention. Thank you for your review and we hope you have a great day. ...

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1