- New homes
- K. Hovnanian® Homes
- Reviews
- Orlando, FL
K. Hovnanian® Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About K. Hovnanian® Homes.
Read all 94 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Orlando area. Orlando homeowners have rated K. Hovnanian® Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Orlando Area
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Customer Reviews
Communication
- Kendra B.
- Verified HomeBuyer
- April 01, 2021
- Apopka, FL
I had great communication with the Sales Team, Design Team and the builders. They were AMAZING and made the process exciting and informative as a homeowner. I was however, a little let down throughout the entire process with the Mortgage Team ( the paperwork side of the purchase). As a first time home buyer, this was the most upsetting and confusing part of the process. Overall, I HIGHLY recommend K. Hovnanian!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Our sales rep Larissa and Aaron. They kept us up to date and informed all along the way
- Steven C.
- Verified HomeBuyer
- March 27, 2021
- Winter Garden, FL
It is a nice residential area. Great product. Only issue i have is the size of our ally way for garage and parking.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Project Manager Sparky
- Portia S.
- Verified HomeBuyer
- February 23, 2021
- Apopka, FL
I am a first time owner and building my home from the ground up was intimidating and a tad bit scary to say the least. But once I received my first phone call from Sparky, I new I was in good hands!! Week after week I received thorough phone call updates in regards to my new home. He answered all one million questions I had and remained patient and detailed every step of the way. I've heard various challening home buying experiences from family and friends but I am extremely blessed that my experience with KHOV and their amazing employee Sparky was a great ,smooth, peaceful experience. I ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - We had a excellent experience with all the process.
- Astrid R.
- Verified HomeBuyer
- November 03, 2020
- Apopka, FL
We had a excellent experience with all the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
seriousness, responsibility and follow-up
- Luis O.
- Verified HomeBuyer
- June 23, 2020
- Winter Garden, FL
serious, responsible, very professional staff, quality of service, integrity at all times pending our process was transparent and effective, my family highly recommends them
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Speedy responses and assistance along the way.
- Krystal W.
- Verified HomeBuyer
- July 29, 2022
- Apopka, FL
Overall, a great experience! As a first time home buyer, the process was very smooth. There were a few misunderstandings with the optional building choices that got cleared up quickly. Sparky and his team was always there to help and answer whatever crazy questions I had. Yoli was very sweet and checked in with me even while on maternity leave! Jamie was also amazing!!!! I continue to recommend friends and family to go with KHOV as I felt secure throughout the entire process. Only complaint was material shortages and that was no fault of the company.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
K. Hovnanian® Homes - Good homes Less choices to select Finishing is not great
- Syed H.
- Verified HomeBuyer
- December 07, 2021
- Winter Garden, FL
Good homes Less choices to select Finishing is not great
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
K. Hovnanian® Homes - The experience with the mortgage team was exceptional.
- Sandra B.
- Verified HomeBuyer
- November 09, 2021
- Saint Cloud, FL
The experience with the mortgage team was exceptional.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great experience
- Edgar P.
- Verified HomeBuyer
- June 23, 2021
- Winter Garden, FL
The overall experience with KHov was great. Larissa and Tamira help us with the process and they were always available for us. They answered every question we had diligently.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Excellent customer service
- Ma B.
- Verified HomeBuyer
- February 21, 2020
- Ocoee, FL
So happy to become a new homeowner of khov. They have an amazing developer, builder, and home service team.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lloyd
- Lloyd M.
- Verified HomeBuyer
- May 02, 2023
- Apopka, FL
Great and seamless process, they go all out to assist us in getting it right especially for a first time home buyer like me. Thank you
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
K. Hovnanian® Homes - Nice and quiet neighborhood
- Marie B.
- Verified HomeBuyer
- October 05, 2021
- Apopka, FL
Nice and quiet neighborhood
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
K. Hovnanian® Homes - Sparkey, our builder was fantastic.
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Apopka, FL
Sparkey, our builder was fantastic. He communicated with us every Friday. He kept us updated on all work being done on our new home. He also was very responsive with any issues we had and answered all our questions thoroughly. Sparkey is a true asset to your company.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
K. Hovnanian® Homes - Pay more attention to small details
- Anonymous
- Verified HomeBuyer
- October 31, 2021
- Winter Garden, FL
Pay more attention to small details
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
K. Hovnanian® Homes - Make sure that everything works properly at the moment of the
- Ihomar F.
- Verified HomeBuyer
- November 19, 2019
- Saint Cloud, FL
Make sure that everything works properly at the moment of the walkthrough
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 3
Love my new home!!
- Yolanda S.
- Verified HomeBuyer
- August 04, 2020
- Apopka, FL
It was a great experience. Lisa (Sales) and Sparky (Construction) were very nice and easy to work with. They kept me informed every step of the way.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
K. Hovnanian® Homes - The builder Louis was exceptional with the workmanship and his
- Joseph M.
- Verified HomeBuyer
- July 27, 2021
- Winter Garden, FL
The builder Louis was exceptional with the workmanship and his responsiveness to any issues or concerns
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
They Won Me Over with Their Excellence
- Eric R.
- Verified HomeBuyer
- October 16, 2020
- Winter Garden, FL
At first, I was apprehensive about buying from a builder. They seemed to hold all the cards. The initial sales pitch felt a bit like being at a car dealership, but once we progressed past that, and I started dealing with more of their team, I was very pleased at how thorough and organized they were, especially the loan officers and the person overseeing construction. I can't say enough about how Aaron made me feel like I could instantly trust him. He takes such pride in his work and craftsmanship, and he offered to follow up and help as I got moved in and maybe noticed some things. He was ...
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
My family didn’t have a chance to decorate our home
- Shirley L.
- Verified HomeBuyer
- July 09, 2023
- Apopka, FL
I was so excited in purchasing this home but wish I had a chance to decorate.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Good experience for first timer.
- Thanh H.
- Verified HomeBuyer
- November 30, 2021
- Saint Cloud, FL
From salesman to builder management is very professional in my opinion. They reply very quick to all the claims and issues I’ve reported and handled it very professional. I’ve read a lot of reviews and I don’t know why there’s a lot of complaints, but so far I’m very happy of my new house and felt happy that I’ve made a right choice going with KHov. I’m definitely will recommend KHov to all my friends and family who would like to build a house in the future and would definitely go with KHov if we happen to want a second home.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Got everything I expected
- Judy Y.
- Verified HomeBuyer
- May 25, 2021
- Winter Garden, FL
We were initially put off by the online reviews, but after talking to some realtors in the area decided to work with KHov. And we're glad we did! We found the right lot and floorplan for us and everything went according to schedule except for the pool, but that was not in their control. Although there were a lot of upgrades that were costly, the end product is something we are happy with and intend to live in for many years. Our builder project manager Mike was very responsive, always attentive to our wishes, and made an effort to fix anything we asked. We think the overall experience was ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The general contractor was great and the building process was very easy.
- Mitchell P.
- Verified HomeBuyer
- January 19, 2021
- Apopka, FL
The building process was very easy, the only issue we had was at the design studio, where some issues were not explained correctly and some information we were given was wrong.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
New HomeOwner
- Phyllis M.
- Verified HomeBuyer
- August 27, 2020
- Ocoee, FL
Good job!
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
New home
- Joshua K.
- Verified HomeBuyer
- May 05, 2020
- Ocoee, FL
We’re very pleased with our new home. There have been a few minor issues though KHov is on top of them and responds immediately. Everyone has been so nice and great to work with. Every step of the way they walk and guide you through everything. From the day we decided to buy the house through the day we closed they were there. Would definitely recommend and buy again from Khov. The quality of the products could be a little nicer though for the price we’re very happy with the final product.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Great value, friendly staff but not very responsive via actions
- Ashley L.
- Verified HomeBuyer
- December 03, 2019
- Saint Cloud, FL
Not very responsive, organized or proactive about repairs/fixes but customer service is friendly. Great value for the home and it was beautifully built
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
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