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K. Hovnanian® Homes Reviews in Chicago, IL

What Chicago Homeowners Have to Say About K. Hovnanian® Homes.

Read all 137 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Chicago area. Chicago homeowners have rated K. Hovnanian® Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 4.2 out of 5 stars in Chicago Area

137 Reviews in Chicago Area

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.1

Responsiveness 4

K. Hovnanian® Homes in Chicago Area

View Homes

Customer Reviews

K. Hovnanian® Homes - Everything was great up until closing.

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2021
  • Morris, IL

Everything was great up until closing. My lawyer was struggling to get any paperwork from them and I had to call multiple people to find out where the closing was even going to be at.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

K. Hovnanian® Homes - Great experience, wish I had more incentives

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2021
  • Joliet, IL

Great experience, wish I had more incentives

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Smooth process, but quality of work could definitely be improved

  • Jonathan K.
  • Verified HomeBuyer
  • February 20, 2021
  • Yorkville, IL

Smooth process, but quality of work could definitely be improved

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

On time and smooth

  • Dominic L.
  • Verified HomeBuyer
  • February 16, 2021
  • Yorkville, IL

Everything about our new home is great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love my new home

  • Rob B.
  • Verified HomeBuyer
  • February 09, 2021
  • Morris, IL

Was an easy experience from choosing g the lot to model to options. To financing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

K. Hovnanian® Homes - I was a really good experience buying a home with k.

  • Efrain V.
  • Verified HomeBuyer
  • February 02, 2021
  • Morris, IL

I was a really good experience buying a home with k.Hononian homes the sales persons and builders team and all their employees where really helpful from the beginning to final move in I highly recommended

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was affordable.

  • Cornelius B.
  • Verified HomeBuyer
  • January 26, 2021
  • Plano, IL

The experience was surprisedly not stressful. Michelle was wonderful to work with. As a new home owners. She walked us through the whole entire process and told us what to expect.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

K. Hovnanian® Homes - Customer service is terrible.

  • Shafiah D.
  • Verified HomeBuyer
  • January 19, 2021
  • Joliet, IL

Customer service is terrible. They give you a date, they finish early. They give unrealistic closing date when the appraisals aren't complete then charge you by the day that you don't close. Very unhappy

K. Hovnanian® Homes responded:
Morning Shafiah - thanks for taking time to provide feedback. We are sorry to hear that you are having issues with customer service and have sent your comments over to local reps for their review. Have a good day! khovnanianhomes

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

K. Hovnanian® Homes - From start to finish the process of building our home with Khov

  • Shaziman G.
  • Verified HomeBuyer
  • January 19, 2021
  • Yorkville, IL

From start to finish the process of building our home with Khov has been fantastic. Working with Amy to start the process was great, she would always return any phone calls, and would answer any of questions that we would have. Kevin did a great job handling our mortgage, once again always would return emails/phone calla right away. He made the stressful part very enjoyable Greg Dave and Steve have been taking care of my home as if it was one of their own. Anytime i need anything the response rate is within a hour! I would like to thank the entire Khov team that was responsible for taking ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - They did a great job guiding me through ths process, answering

  • Anthony A.
  • Verified HomeBuyer
  • January 13, 2021
  • Plano, IL

They did a great job guiding me through ths process, answering my questions, and on building my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything moves in a timely manner despite The Pandemic.

  • Oswaldo A.
  • Verified HomeBuyer
  • January 12, 2021
  • Oswego, IL

Staff was great from the beginning. From the sales lady Kris, to Jodi in the design studio and Scott the construction manager. The quality of the materials and features stand out from other companies (yes we compared). Everything moved smoothly even in the middle of a pandemic. A few appliances were in back order but it’s understandable during Covid. Financing was organized and they were good at getting back to you in a timely manner if you had questions. Over all we had a great experience buying a home for the first time with Khov.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Great team to work with.

  • Sanjay Y.
  • Verified HomeBuyer
  • December 17, 2020
  • Oswego, IL

Great team to work with.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Downsize

  • Richard Z.
  • Verified HomeBuyer
  • December 15, 2020
  • Libertyville, IL

Sales person Vicky was OUTSTANDING!! Very responsive and pleasant!! The building process was VERY well coordinated by Dave! Never a day without someone working on it!! Delivery was on time!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Treat you like family

  • Brandon D.
  • Verified HomeBuyer
  • December 10, 2020
  • Joliet, IL

We had trouble selling out home and needed the funds to move. The K.Hovnanian team was understanding and accommodating through the process. From the office staff, loan officers, to closing coordinators, everyone involved was amazing! I would recommend the K.Hov builder to anyone looking for a builder that cares about the people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast builders

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2020
  • Plano, IL

They delivered earlier than expected.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Superb buying and living experience

  • Brian D.
  • Verified HomeBuyer
  • November 10, 2020
  • Libertyville, IL

Fantastic experience with K. Hovnanian homes! The pre and post sale experience was fantastic with great support from the entire team. Dave and Vince have been very responsive to a couple of furnace related glitches and minor new home corrections. I absolutely enjoy working with the K. Hovnanian team and would recommend them to any interested home buyer!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nothing

  • Richard H.
  • Verified HomeBuyer
  • November 04, 2020
  • Plano, IL

This builder is good with roofing, basements and insulation however fall short on interior work. My microwave has a dent in my stove has scratches in it and the paint should have been white semi gloss.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great Builder and Beautiful Homes

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Oswego, IL

We had a great experience with K. Hovnanian Homes. The best part of our experience was our construction manager. He was so thorough and kind, and he took significant time to make sure we were informed and connected to him throughout the process. The result was a home that was exactly as we dreamed it. The only part of the process that was a little challenging was understanding some of the final closing and loan costs up front. As first time home buyers, we had a lot of questions and it took us a little time to get in a rhythm with our K. Hovnanian mortgage broker and sales agent. But the home ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Great location

  • James S.
  • Verified HomeBuyer
  • October 26, 2020
  • Yorkville, IL

The sales office team is fantastic! Steve our construction manger was super easy to deal with and very easy to contact with questions and concerns along the way. Communication from the inhouse lender was a bit lackluster but once the process was rolling it was fairly smooth.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

K. Hovnanian® Homes - Great experience- our first time building.

  • Darren E.
  • Verified HomeBuyer
  • October 23, 2020
  • Libertyville, IL

Great experience- our first time building.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

K. Hovnanian® Homes - We are very happy with our new home.

  • Tabatha S.
  • Verified HomeBuyer
  • October 22, 2020
  • Oswego, IL

We are very happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Excelente job , and nice care whit the costumers

  • Maria B.
  • Verified HomeBuyer
  • October 13, 2020
  • Joliet, IL

Excelente job , and nice care whit the costumers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my new house

  • Terry W.
  • Verified HomeBuyer
  • October 07, 2020
  • Morris, IL

Love my new space!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Many issues with the house... poor quality management

  • Dipak K.
  • Verified HomeBuyer
  • October 01, 2020
  • Libertyville, IL

We are having many issues with the house and no clear direction from developer/builder how these will be resolved.. Just a painful situation for such a big investment

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Khov sales experience

  • Anonymous
  • Verified HomeBuyer
  • September 29, 2020
  • Morris, IL

Dissapointed in the lack of knowledge of our sales representative. Sales representative was disrespectful, demeaning and hard to work with.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 4