K. Hovnanian® Homes Reviews in Baltimore, MD

Liked the layout, different than most. For this priced home, more options would have been nice. Also, the cost of this home should NOT come with plastic toilet seats.

On the surface, a KHovnanian home seems like a good deal, with the promise it's a quality home and the owners care about you. I had to find something in a hurry, otherwise I might not have made such a rash decision to buy one of their Quick Move Ins. First of all, from the sales team to their mortgage company, everything was rushed and the documents they needed were overwhelming and always an emergency. On the surface, the house appeared to be quality built, but once in, little things kept appearing that needed to be fixed or re-done. The project manager on site was helpful and responsive, and once I got the hang of the Warranty Portal, most of the time issues were resolved. My #1 issue is the design team of this particular model. For some obscure reason, they decided a very tall triple slider was a good idea. Well, it's not. Not only does it NOT come with a screen, it opens onto nothing but sod, and it's a good step down to get there. There is no view except for a 6-foot vinyl fence. So now at a huge expense for me, I have to find a contractor to build a patio, have a custom screen made, and fight with our horrible HOA via Tidewater. Otherwise, the back yard is useless for sitting and relaxing. Other design issues were in the master bathroom with only one short towel rod, no shelves or towel rods in the large shower, and a vanity light that wasn't centered between the two mirrors. I had numerous other issues, including the lack of irrigation and the location of the two hose bibs. One is inside the garage next to the door to the back entrance to the house, and the other out back by the A/C unit. Neither of them reaches my side yard without using multiple long hoses, which is a real pain to do! So, I decided to send a letter to Corporate HQ c/o the two Hovnanian owners. I have heard nothing from them or anyone else, so basically once you pay for your home, they really don't care about your comments or suggestions for a better design. If you buy one of their homes, please go over all the details with a fine-tooth comb! ... More

I love my new home! It’s just the right size for me, and my neighbors are wonderful.

There was a blockage caused by drywall residue in sewer pipe that the condenser drain was going to in HVAC closet in 2nd floor which cause flood in 1st floor. And I had to go through warranty company that send vendors that were slow and took 2 weeks to do the job of 2 days and causing loss of use. By hiring vendors that are unprofessional and are not taking responsibility.

The homes look beautiful on the surface level, but they’re no isolation or sound barrier. You can feel air coming through the windows. Even worse you can hear every step the upstairs neighbor makes along with every sounds. The parking is also terrible and the parking lot is available at a very expensive cost. If I had the option to re-buy; I wouldn’t…

Purchaser a condo in Hovanian Locke Landing few months ago. Already had flood on lower level and how to turn the ceiling and wall. Tube drain from HVAC condensation line is out in a small pipe that flooded the lower level. I was told is full of drywall material and debris. The warranty people don’t respond quickly and put you on hold for a long period of time. The company that they sent for water mitigation brought a big bucket & put the pipe in it while waiting for the Carpet to dry for a couple of day. As well as inside the walls needed to dry up for preventing it from molding, when they return to take the equipment, they realized their bucket was broke and had a long crack in the bottom, and didn’t hold any water I know we have a bigger problem now to resolve and it extends their slow repairs process. I’ll update my review as this event unfolds. ... More

The sales team fell short of their due diligence. I was long distance and was told many things that I was unable to verify the time. Parking is one of them. Sales was confident that I would be able to park my car in the garage. I cannot. Acoustics between floors is slipshod. Cabinetry and doors are not held together very well. Spacing between apartment buildings to make ease of parking in the garage is very minimal.

Sales, the team was great. Offerings, great. At the end of the day, we were fully satisfied with the sales process and what we got for what we paid. Seriously. But that said, we're only 90 days into our new home, and we've had at least a dozen problems. Two of 3 toilets have failed, one causing a flood. Reason - cheap contractor parts. One toilet had to be fixed twice. Fridge door wouldn't close. hardware not tight, now shifting and off level. Leak coming from washer, been waiting 3+ weeks for repair on that. The painters they used are probably 9 year olds, I've seen better finger painting. Khov holds themselves out as high end. They're fliting with it. But when I take occupancy, there should be NO issues, and only minimal issues thereafter. Not the case with us. Nor our neighbors, I might add. ... More

Jessica was amazing her help and guidance went above and beyond. Matt was so helpful and skilled in the business mortgage loans, he navigated me through changes in the sale of my home. Stephanie, Chris and Tracy helped me know my new home and address issues. My biggest concern is the poor quality of finishing work.

K Hovnanian was by far the worst experience we have ever had. From our lot being sold out from under us, to mold twice before completion and a delayed closing of 7 weeks, to the absolute worst craftsmanship we have ever seen. The salesman was phony and they went through 4 construction managers in less than 6 months. All our neighbors have had the same craftsmanship complaints as well. If I could go back, I would have never bought from them.

Satisfied from the initial communication and final closing. Prompt response to reported issues.

I’d recommend them to prospective homebuyers.

Very nice upgrades considering that it was a model. That is what attracted us to the home. Being a model was mostly great except that the touch up paint areas were terrible. We have areas on every floor where you can see the touch up areas. It doesn’t match so we will probably have to repaint the entire interior. Also we have some cold spots in the home like the interior door area, it is like an icebox down there. Our microwave is like a freezer. The vent doesn’t seem to be closed so cold air comes in.

It was a great experience for us!

So far during my experience with KHOV they have been very responsive and pleasant to work with

Very little flexibility and most upgrades are pre-determined and included in the house, which you have to purchase.

The builder's in-house mortgage lender and their folks were phenomenal. Professional, courteous, prompt to respond to emails and phone calls, and they were able to get me a great rate in a very short turn-around time.

There was a lack of professionalism when dealing with closing and because of this I would not recommend khov.

I sincerely appreciate the attention to detail KHov and its crew demonstrated in building my home. When I, with my OCD, did see things I was slightly concerned about (the not entirely centered alignment of a small plastic piece on a window and the exact color of my front door, for instance), KHov immediately addressed it and delivered a home well above my expectations. Deciding to have a home built, then being hit with a pandemic, could have been an absolute nightmare, but I didn’t stress at all with Joe a phone call away and James and Marty in charge of my build. I am so happy that I decided to purchase in this development, and I couldn’t recommend KHovnanian homes any more. ... More

I was little shocked that there was no independent QA (Qaulity Assurance) process for the finishing work of the build. There were many small details poorly finished (dry-wall spakle sanded poorly), not painted properly (could see through the paint) and some damaged materials that were not replaced. The builder is not very responsive to issues after closing.

Kim and Ethan are Amazing!! They made this process as stress free as possible!! We are very satisfied and recommend Khov to everyone!!

This was our first plunge into a new construction home purchase, and so I was a bit apprehensive early on. As the process moved along, however, my mind went to ease. There were definitely a few issues that popped up over the course of development/construction, but they were addressed promptly. I am mostly satisfied with the quality of materials used, but I believe there is room for improvement with the quality of trades work, particularly carpentry and plumbing. All things considered, I am pleased with the home, and the overall process from groundbreaking to closing was handled professionally. ... More

The only issues I have are small. The laminate flooring scratches VERY easily, the pre-installed LED lights are terribly bright, and the back porch seems like it could have been made 18-20 inches wider without any issues (I have the sunroom bump-out option). Besides those I don't really have any complaints. Deb and Joe are professional and easy to get along with.

Joe and James have been amazing and made the home buying experience great. They both kept me in the loop during the home building process and we’re extremely responsive to all of my inquiries. Job well done!

The model home isn’t what you will get if you get what the model have for your home. We bought pretty much what the model home had and sure enough there are little things they didn’t add because it was just part of the model only. Something simple such as the cabinet crown molding off the kitchen (drop zone area) isn’t part of the price paid for- plus we upgraded the cabinets! There reply was the designers added that. Same goes with the master bath room walk in shower with the seat. The model home had the glass where the seating area in the shower. But when they build our bathroom- it’s not part of it- it’s part of the design for the model home. Really? It’s a misleading. The window added in the basement wasn’t included but it was an oops so they left the window there on the model but not for the new build homes. For our walk through I found blue tape and I asked about them. Reply back saying oh those are the stuff that needs to be looked at again and will fix. Well, when we moved into the house- I found at least 4 tapes that was still there which wasn’t taken care of. Yes we did a walk thru but these blue tapes were behind something that we wouldn’t be able to see unless open. One of them, it was so sharp I got cut on. It was a nail sticking out under the pantry from putting the cabinets together my husband said. The agent isn’t knowledgeable about what or how the house was going to sit until we meet up with the person building the home- this is when we already put a deposit down. The builder told us how our house was going to sit on the property we selected after went through the designer studio to pick out all our stuff for the house. We were unhappy and argue about this and nothing was done. Even with that agent told us a few things that would be included but end up having to pay more during the design studio. It’s upsetting to know when we walked in and asked the questions to know for sure what we will have to pay end up to be more than what being told. Overall experience with the agent would be one star and the building overall would be 4 stars because of how we end up meeting the builder after the designing studio was to late to change our lot at that time. Plus our deposit was already handed to them. Since this is a quick turn over few months to build. It’s not so great since the dry wall and the frame of walls are uneven. My husband put crown molding and added the blind for the room. It’s so uneven and large gaps. The blind is slanted and the blinds are put up correctly- the window was not properly level off. The walls were uneven but in waves. This is sad- what else we will find as we paint and add to put more value for the house. Overall experience with khov homes would be 2 out of 5 stars. ... More