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- Ocean City, MD
K. Hovnanian® Homes Reviews in Ocean City, MD
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What Ocean City Homeowners Have to Say About K. Hovnanian® Homes.
Read all 14 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Ocean City area. Ocean City homeowners have rated K. Hovnanian® Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Ocean City Area
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Customer Reviews
K. Hovnanian® Homes - Konner and John were great with assisting us through each step
- Jean K.
- Verified HomeBuyer
- June 10, 2022
- Berlin, MD
Konner and John were great with assisting us through each step of the build process!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Giuseppe is a great asset for your company. He made the experience great. So did Konnor.
- Matthew S.
- Verified HomeBuyer
- May 06, 2022
- Berlin, MD
This was done early, PM and construction manager were great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
They where very easy to work with and took great care in building our new home.
- Joan M.
- Verified HomeBuyer
- November 22, 2021
- Berlin, MD
Khov Builders took great care and excellent attention to detail in building our new home. It was a very seamless and easy process from start to closing. Mike K and Konner where exceptional to work with. We are very pleased with our beautiful new home! Thank you, Outstanding Job!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Really happy with our new home and the people that worked with us throughout the process
- Anonymous
- Verified HomeBuyer
- June 28, 2021
- Berlin, MD
Even though our house was delayed by quite a bit (most of which was outside of the builders control), we were always able to get ahold of our sales representative and construction manager to get up to date information and schedule tours of the home. Any issues thus far that have come up after settlement, our construction manager has been quick to address.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
K. Hovnanian® Homes - The salesman and construction manager were very professional,
- Anonymous
- Verified HomeBuyer
- May 31, 2022
- Berlin, MD
The salesman and construction manager were very professional, knowledgeable, and helpful.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Sales Office assistance
- Bradley S.
- Verified HomeBuyer
- October 06, 2021
- Berlin, MD
We purchased the model home in Glen Riddle and due to the unique nature of the property, it was difficult obtaining a mortgage through no fault of our own. The K Hovanian mortgage group failed to obtain a mortgage for us, but due to the determination of Mike K, our sales person, he was able to assist use with a mortgage company that could. We are very appreciative. We have yet to move into the property as is being used as the model with our permission.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Positive experience
- Deborah M.
- Verified HomeBuyer
- November 25, 2021
- Berlin, MD
The builders were honest in what to expect with delays in our current environment. They were responsive during the building process and answered all questions in a timely manner. The only caveat is the lack of flexibility to get certain options in your home...like different bathroom cabinets. I had one option and I will probably end up having it redone. The journey to getting the home completed was painless.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Salesman; construction supervisor & his assistant .
- Lois S.
- Verified HomeBuyer
- June 06, 2022
- Berlin, MD
QThe 3 men I worked with were responsive, very nice, and good at their jobs!
Total Score 4
Quality 4
Trustworthiness 4
Value 2
Responsiveness 5
K. Hovnanian® Homes - Little or no contact during build phase.
- John F.
- Verified HomeBuyer
- December 30, 2021
- Berlin, MD
Little or no contact during build phase. Annoying.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
Lack of information from salesman
- Barbara B.
- Verified HomeBuyer
- October 07, 2021
- Berlin, MD
We were in rentals for five months, very expensive.
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 3
Just shy of good
- Denise D.
- Verified HomeBuyer
- December 07, 2021
- Berlin, MD
The house looks good at first glance but the construction and finished details are just shy of being good. I feel like the construction company was try to save money and cut corners and the house shows it. I know the construction managers had a lot to deal with, with supply chain and labor issues, and they said they were trying to close on too many (18) houses in one month. Perhaps they should build fewer at a time and build them better. I think it would be more cost effective to do it right the first time rather than to have to come back to fix haphazard work. I think this is generally the ...
K. Hovnanian® Homes responded:
Hi Denise - Thank you for taking time to provide feedback, we are sending your comments to the local management team for review. Have a good day!
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 4
Unfortunately, the disruptions and challenges in the closing process.. Our closing date was move twice, resulting in significant negative impact for us regarding moving and getting settled.
- David C.
- Verified HomeBuyer
- November 02, 2021
- Berlin, MD
For the "gold key" walk-through, the house is supposed to be finished and ready for closing. At our "gold key" walk-through, the house had significant issues and work outstanding that resulted in our closing date being moved several times at the last minute. This disrupted the moving process and created a very bad experience. There are also significant issues with work quality and craftsmanship as a result of inferior tradesmen performing the construction and work that has yet to be remediated more that 4 months after closing. The lack of communication by the construction project manager ...
K. Hovnanian® Homes responded:
Good morning David - We are sorry to read that you experienced some delays and are having some quality and craftmanship issues in your new home. We will be sending your feedback to our local management team for follow up.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lack of Customer Focus
- Edward R.
- Verified HomeBuyer
- April 24, 2022
- Berlin, MD
Did not realize until after all was done completely but saw signs. Our account rep. was not looking out for us at all. misguided information. would NOT recommend this builder to anyone.
K. Hovnanian® Homes responded:
Hi Edward, thank you for sharing your feedback with us. We will pass your comments along to local management for their review.
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
$200k finishes in a $500k house
- Paul P.
- Verified HomeBuyer
- November 27, 2021
- Berlin, MD
Everything is finished to a 6' standard but once you get close its all beginner level trades doing the work. Door frame joint over a 1/2" out and use caulk to fill. Had a shower value not even brazed. Basement slab not even sealed so always chalky. Drywall dust and mud in grain of floor and hand rails. Carpet is super thin and cheap ( even with the 10lb padding upgrade) had cleaning crews still cleaning during walk threw so didn't find dirt and nasty floors till ink was dry cause floors where wet still have miss match tile Grout in shower ( 4 weeks later) the title says it all basically got a ...
K. Hovnanian® Homes responded:
Hi Paul, thank you for providing feedback. We are disappointed to see that you have some quality concerns and will be sending your comments to the local management team for follow up.
Total Score 2
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
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