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- K. Hovnanian® Homes
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- Middlesex County, NJ
K. Hovnanian® Homes Reviews in Middlesex County, NJ
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What Middlesex County Homeowners Have to Say About K. Hovnanian® Homes.
Read all 79 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Middlesex County area. Middlesex County homeowners have rated K. Hovnanian® Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Middlesex County Area
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Customer Reviews
Average quality for a new hoise
- Venumadhava E.
- Verified HomeBuyer
- November 21, 2023
- Monroe, NJ
Upgrades are not worth the money. You can get more quality work done by other contractors. Khov could have used more quality paint job, finishing garage and better bathroom fixtures
K. Hovnanian® Homes responded:
Hi Venumadhava, thank you for taking the time to share your thoughts your feedback is always valuable, as we're always looking for ways to improve. We appreciate your feedback and we hope you enjoy your weekend.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Poor Communication
- Rashmikant B.
- Verified HomeBuyer
- November 20, 2023
- Old Bridge, NJ
KHov has a good model selection to choose from. Through out the process the communication was not that great related to delay in closing date. Once we moved into the house, issues resolution seems to take for ever. We’re still waiting for fixes that were reported 3 months ago! Paint job was average and floor needed to be cleaned several times!
K. Hovnanian® Homes responded:
Hi Rashmikant, thank you for taking the time to leave a review. We do apologize if there any inconveniences during your experience with us as we tried to be as transparent as possible concerns that were arising. We have sent your message to local management and were informed that the flooring concern has been addressed and is currently scheduled for repair and that someone will be coming over to inspect your countertop. Thank you for your patience and understanding we hope you enjoy your day. ...
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 2
Poor quality paint, door/window locks, bathroom fixtures
- Anonymous
- Verified HomeBuyer
- October 24, 2023
- Dunellen, NJ
Poor quality paint, came off with just few drops of water spilling from houseplant. Poor quality window locks, loose and not installed properly. Poor quality door locks, 2 months and main door lock is already loose and wobbly. Poor quality of plumbing fixtures, 2 months in and taps and shower loose/wobbly. Granite was chipped and cracked during install, team refused to fix the granite crack and blamed it on us as we only saw it 1 week after moving in. Not the quality expected for the purchase price of $650K. Homeowner emergency service has very late response and team does not deliver 100% ...
K. Hovnanian® Homes responded:
Hi, thank you for leaving a review addressing your concerns. We were informed that an associate visited your home recently to address your issues. The plumbing issue will be scheduled shortly, and our associates will continue to service any other concerns you may have.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
SO-SO
- Anonymous
- Verified HomeBuyer
- July 25, 2023
- Monroe, NJ
WORKMANSHIP IN HOME, HAS MANY MANY DEFECTS, ISSUES ARE NOT BEING RESPONDED TOO, OVERPRICED FOR THE HOME
K. Hovnanian® Homes responded:
Hi, thank you for taking the time to leave a review we value your feedback. We've reached out to local management and were informed that our associates have been in constant contact with one of the residents of the home. We are aware of the recent service request and an associate should have reached out to assist you with those two-line items. If you have any questions, feel free to contact local management and they will gladly assist you. Thank you again and have a great day! ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Good
- Jyotika P.
- Verified HomeBuyer
- July 25, 2023
- Old Bridge, NJ
Good experience to buy home
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Too costly
- Anonymous
- Verified HomeBuyer
- July 05, 2023
- Old Bridge, NJ
They are building homes in hurry and so missing quality
K. Hovnanian® Homes responded:
Hi, thank you for the feedback. We are aware that our associates have been in contact with you and are doing their best to accommodate your needs. If you have any further questions or concerns, feel free to contact us at onlinereviews@khov.com. Thank you again and have a great day! ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Not satisfied with quality and workmanship
- Kalyan K.
- Verified HomeBuyer
- June 29, 2023
- Monroe, NJ
Not satisfied with overall workmanship and quality of the house. 1 year warranty is a joke, usually they delay service request or does a simple bandaid . Again we have to put in requests for the same work.
K. Hovnanian® Homes responded:
Hi Kalyan, thank you for taking the time to leave a review. We were informed that our associates have reached out to you to address the concerns you are having. Please feel free to contact local management and they will gladly help you with any issues you may have. Have a great day! ...
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 1
Great home
- Ugandhar C.
- Verified HomeBuyer
- June 06, 2023
- Monroe, NJ
The overall home buying process from starting to closing is very smooth and hassle free. Everyone is professional, knowledgeable, responsible and ethical. The quality of construction is awesome.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Experience
- Anonymous
- Verified HomeBuyer
- May 09, 2023
- Monroe, NJ
Overall good experience but there are some things which needs to be transparent.
K. Hovnanian® Homes responded:
Hi, we hope all is well. We've seen the 3-star rating you've left, and we'd love to hear any concerns you're having in-depth. Feel free to send us a message at onlinereviews@khov.com. Thank you, and we're looking forward to hearing from you.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great service
- Hareesh C.
- Verified HomeBuyer
- May 03, 2023
- Monroe, NJ
Post sale services are great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor response to areas of interest
- Richard C.
- Verified HomeBuyer
- May 02, 2023
- Monroe, NJ
Poor response to areas needing to fixed
K. Hovnanian® Homes responded:
Hi Richard, thank you for taking the time to leave a review expressing your concerns. We were recently informed that a member of our team has reached out to you to see if you need further assistance coordinating the repair work. If you have any questions, feel free to contact us at onlinereviews@khov.com. Have a great day! ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
khov n
- Anonymous
- Verified HomeBuyer
- April 18, 2023
- Dunellen, NJ
There are many issues with the building which i. dont like. 1)quality of the material used. example marbles used kitchen top-this absorbs water. 2)no option for customizations. 3)when ever there is an issue, the answer to the issue is the same, they do not fix in most of the cases. 4) how the common bath is built- 5) water connection in the main hallway, that can be seen by all the guests.
K. Hovnanian® Homes responded:
Hi, thank you for leaving a review we will send your message to local management for further review.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Its not been very smooth starting from closing and even in getting very critical issues getting fixed by Warranty team
- Aarthik V.
- Verified HomeBuyer
- March 16, 2023
- Dunellen, NJ
Closing was not very smooth, lot of dates shared to us for the closing. But finally it was been like the customer myself have to discuss with Town for getting the occupancy certificate. After moving initial issues fixed through warranty team. But after that seeing a critical issue in the end unit where cold air getting pushed from outside, working with warranty and other senior managers team finally they are asking to read pages and pages of document saying all build as expected. No proper fix for the issue and we are still surviving with the issue with no solution. Finally I will not ...
K. Hovnanian® Homes responded:
Hi Aarthik, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Good
- Anonymous
- Verified HomeBuyer
- February 22, 2023
- Dunellen, NJ
Over all good experiences
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Andrew from mortgage and Paul from Sales we’re awesome.
- Anand L.
- Verified HomeBuyer
- February 07, 2023
- Dunellen, NJ
Overall value for money without a doubt and great mortgage and sales experience but kitchen cabinets and craftsmanship is sub par. Overall it’s still value for money!
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Horrible experience
- Nagendra V.
- Verified HomeBuyer
- February 07, 2023
- Monroe, NJ
Really poor communication. Very late to meeting. Home not completed with far too many mistakes I corrected. There was blood on the kitchen cabinets and stairway after final walk through when we picked up our keys. Got our kitchen lights 3 months after purchase after we followed up weekly never from them.
K. Hovnanian® Homes responded:
Hi Nagendra, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Poor Construction Quality & Slow in Resolving issues
- Vamsee P.
- Verified HomeBuyer
- February 07, 2023
- Monroe, NJ
Poor Construction Quality & Slow in Resolving issues. I will not recommend any of my friends to buy the property with khovnanian homes.
K. Hovnanian® Homes responded:
Hi Vamsee, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review.
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
My overall experience was good
- Tanweer H.
- Verified HomeBuyer
- February 06, 2023
- Old Bridge, NJ
My overall experience was good
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Procurement Manager Retired
- Venkateswarlu D.
- Verified HomeBuyer
- January 31, 2023
- Dunellen, NJ
Rushed to finished construction, used third grade materials
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 5
Very nice!!
- Meharaj S.
- Verified HomeBuyer
- November 01, 2022
- Old Bridge, NJ
It’s a wonderful experience with KHov throughout home construction process. Keeping us up to date till the home closing.Response to service requests is also great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
second time home buyer with Khov
- Ajay J.
- Verified HomeBuyer
- October 27, 2022
- Old Bridge, NJ
home buying experience with Khov is very easy and smooth. we have bought a khov home before this and we are satisfied as before with out experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
5 stars
- Anonymous
- Verified HomeBuyer
- October 05, 2022
- Old Bridge, NJ
Well planned and professional work. Great service and availability for support after buying too,
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
HIgh quality construction with good customer care support
- Vinay G.
- Verified HomeBuyer
- October 04, 2022
- Old Bridge, NJ
Overall very good experience starting from visiting the sales office to closing of the house. Paul(sales agent) did a great job in providing all the necessary details about the site plan and construction updates. High class construction materials made it luxury homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing experience!
- Ryad H.
- Verified HomeBuyer
- June 28, 2022
- Old Bridge, NJ
Everyone in KHoV was amazing to work with! From my sales rep Paul, all the way to my KHAM mortgage agent, Andrew, the buying experience was simple and easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
K. Hovnanian® Homes - The builders have done a good job in building our house.
- Brijenkumar A.
- Verified HomeBuyer
- May 31, 2022
- Old Bridge, NJ
The builders have done a good job in building our house. Material used can be better for the price we have paid. Our salesperson June was really helpful throughout the process
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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