K. Hovnanian® Homes Reviews in Middlesex County, NJ

What Middlesex County Homeowners Have to Say About K. Hovnanian® Homes.

Read all 77 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Middlesex County area. Middlesex County homeowners have rated K. Hovnanian® Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 3.7 out of 5 stars in Middlesex County Area

77 Reviews in Middlesex County Area

Star Rating Breakdown

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Value 3.6

Responsiveness 3.8

K. Hovnanian® Homes in Middlesex County Area

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Customer Reviews

Truly the worst experience

Mahender P.
Verified HomeBuyer
January 26, 2024
Monroe, NJ

The worst experience I've ever had involved a dishonest salesperson, lack of transparency, limited upgrade options, and a terrible experience with the Khov mortgage lender. The home quality falls below the standards and I feel it’s waste of money. Lack of customer care. I understand the real estate market was in boom, however it doesn’t justify losing all hard-earned money. Only one good person I could think of is Justin.

K. Hovnanian® Homes responded:
Hi Mahender, thank you taking the time to address your concerns. We do apologize if there were any inconveniences during your process. We strive to be as transparent as possible when it comes to fees, options, and etc. We are aware of your recent service request, and it will be addressed during your you-end review. We appreciate the feedback, and we hope you have a great week. khovnanianhomes ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Never listens to buyer & too many issues in a new home

Govardhan P.
Verified HomeBuyer
December 10, 2019
Monroe, NJ

I know you will never reach to me for my issues: The warranty guy Phil is not ready to listen to your issues and has ready made answers. The whole first floor shakes in the home and things rattle the answer by Phil is “ The home is constructed to shake in the first floor” I am really not sure for what I paid my money for Really disappointing to having made business with Khov

K. Hovnanian® Homes responded:
Good morning! Sorry to hear that you are having problems getting your issues repaired to your satisfaction. If you continue to have issues, please feel free to email us at customercare@khov.com and we will pass along to the appropriate local representatives, thanks! khovnanianhomes

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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