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- Monmouth County, NJ
K. Hovnanian® Homes Reviews in Monmouth County, NJ
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What Monmouth County Homeowners Have to Say About K. Hovnanian® Homes.
Read all 45 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Monmouth County area. Monmouth County homeowners have rated K. Hovnanian® Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Monmouth County Area
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Customer Reviews
The on site contractors were very responsive to my needs.
- Ellen L.
- Verified HomeBuyer
- February 21, 2023
- Asbury Park, NJ
Slight delays were frustrating but the sales team and on site team were very reassuring and responsive to my requests.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Overall good experience
- Anonymous
- Verified HomeBuyer
- April 09, 2020
- Lincroft, NJ
Patrick was prompt in responding to text and calls. Everyone involved in the closing was knowledgeable. The whole staff had a helpful and friendly attitude.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The Cove Asbury Park
- Anonymous
- Verified HomeBuyer
- February 07, 2023
- Asbury Park, NJ
Our unit was delivered late due to multiple issues over the year e.g. getting the utilities run to the complex and bad weather. We love our new home but had issues with cleanliness, paint all over the floors, error in undercabinet lighting, and flooring workmanship. The team we worked directly with were/are responsive and it seems we are working through all the issues. We closed on Oct 30, 2022 and it is now Feb 7, 2023 with issues still pending. One issue is pretty big and requires the subflooring to be removed and a beam shaved down.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
K. Hovnanian® Homes - Good value, easy home buying process
- Jeffrey G.
- Verified HomeBuyer
- August 25, 2020
- Lincroft, NJ
Good value, easy home buying process
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Bill represented Hovnanian very well.
- Stephanie S.
- Verified HomeBuyer
- July 05, 2022
- Wall Township, NJ
Bill was very informative and helpful. The questions he could not answer, he got back to me right away with a bountiful of information. He was honest, and candid about how Hovnanian operates, what was in scope or not but always went back to the team with our requests. This was one of my better experiences while shopping for a new home.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Satisfied
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Lincroft, NJ
Poor paint job throughout. Some windows don’t lock or even close without massive drafts. Tons and tons of nail pops that it is embarrassing to invite people over. Terrible toilet handles. The washers that hold the handles in place come loose weekly and I feel like a plumber/handyman. At least we are all home bound for another month. Great more problems and cannot get them fixed until our 11th month.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Maria
- Maria K.
- Verified HomeBuyer
- September 02, 2022
- Wall Township, NJ
Home is lovely ; although a little tight on closets and the garage is way too small
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Overall smooth experience. Expected more on fit and finish.
- James T.
- Verified HomeBuyer
- July 11, 2022
- Wall Township, NJ
Overall the purchase experience was smooth with no more speed bumps than was to be expected. I am unhappy with much of the finishing work (i.e. paint, trim, overall fit and finish.). Many of the light fixture, windows, outlets, and door knobs are not straight at all. Again overall very happy with the quality of work and layout with some disappointment in the finished.
Total Score 4
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Too pricey for the quality, not a better value for money
- Raghuram K.
- Verified HomeBuyer
- October 04, 2022
- Marlboro, NJ
Appliances are not of the quality expected and not following latest model for kitchen. I’m just 1 month into the new home and There are lot of issues coming up as we go. Feels like buying a new home is more exhausting than buying a used one. Sales agent was very helpful but there is no model home to look and decide on the features. Inspections are not great, my home has wiring on wrong side of the building and is fixed by just drilling a hole into siding and the wall, which is not a good way of fixing.
K. Hovnanian® Homes responded:
Hi Raghuram, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 4
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Don't Rush.. Details Matter
- Anonymous
- Verified HomeBuyer
- August 30, 2022
- Asbury Park, NJ
The Cove in Asbury Park was a once in a lifetime opportunity to invest in a great new property at an amazing location. When we went to contract the construction timeline of less than 12 months seemed a bit aggressive, but we were excited of the possibility. With only a few setbacks we were able to close at the end of July 2022. Id say this is where things got frustrating. The closing was rushed. The house was not finished, and the builder wanted us to close even with a long punch list. Many of the finishes were slopy and rushed. The stairs needed to be stained multiple times, the moldings ...
K. Hovnanian® Homes responded:
Hi Abraham, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 5
a
- Venkata N.
- Verified HomeBuyer
- September 18, 2024
- Freehold, NJ
Given dirty basement in a new house. Lot of mud in the basement. How can I write a good review?
K. Hovnanian® Homes responded:
Hi Venkata, thank you for taking the time to address your concerns. We've sent your message to local management, and we were informed that we are working with our cleaners regarding ways to improve the final cleaning process in unfinished basements, so this won't ever happen again. We do apologize if this caused any inconvenience to you or your family. Thank you again for the feedback and we hope you have a great day. ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Not a good experience
- Vinod Kumar Reddy Y.
- Verified HomeBuyer
- August 02, 2024
- Freehold, NJ
Experience is not great. Not provided proper information during inspection and home walk-through. After closing, if I raise tickets, its taking lot of time to resolve the issues. Very poor to response time
K. Hovnanian® Homes responded:
Hi Vinod, we've sent your review to local management, and we were informed that there was a grading issue which took some time to complete to weather conditions and overwatering between neighbors. We're aware of your most recent service request and a member of our team should be reaching out to see if there is anything else you may want to address. Thank you for the feedback and we look forward to assisting you the best way we can. ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Excitement turns to Disappointment
- Alexander G.
- Verified HomeBuyer
- June 26, 2024
- Wall Township, NJ
We purchased our brand new home in March of 2024 and although we pay our full HOA dues, we have lived with mounds of dirt and dying landscaped trees for the past 4 months! We realize this was considered “Phase I”, and there would still be construction however, the horrible lack of landscape around our home doesn’t warrant us paying FULL HOA fees for services that clearly don’t align. We were told things by the sales team that turned out to be false and ended up costing us over $2,000 above and beyond what we expected to pay! As for the home itself - we love it! There are some minor ...
K. Hovnanian® Homes responded:
Hi Alexander, thank you for taking the time to leave a review. We were informed that due to construction sequencing and the fact that the home was closed in March the common area and landscaping around the home was not completed during the time of closing, but it is actively being worked on at this time. Thank you again for addressing your concerns and we hope you have a great day! ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 3
K. Hovnanian® Homes - Poor workmanship and shoddy finishing job.
- Anonymous
- Verified HomeBuyer
- January 04, 2022
- Wall Township, NJ
Poor workmanship and shoddy finishing job.
K. Hovnanian® Homes responded:
Good morning! We will send your comments to the appropriate local team members for review. Thank you for taking time to provide feedback on your recent experience.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Unfortunately the experience has been a disappointment
- Christine S.
- Verified HomeBuyer
- January 18, 2022
- Wall Township, NJ
The home buying process was a disappointment. It was not the 10 week delay as much as it was the lack of transparency and accountability about the delay. Ultimately I closed with 23 hours notice. I am told by visitors that the home looks nice. I do not see that. I see the numerous finishing details that need to fixed (e.g. spackle on the baseboard, the wall was painted around the light switch, the front door lock is crooked, the banister was not sanded, messy caul finishing in the kitchen, paint on trim around all the showers, etc.). All fixable but disappointing.
K. Hovnanian® Homes responded:
Good Morning Christine! Sorry to hear that your experience has been a disappointment, we will send your feedback to the local management team for follow up. Have a good day!
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
K. Hovnanian® Homes - Floor plan Vs actual construction: during the sign up there are
- Sreenivas C.
- Verified HomeBuyer
- May 31, 2022
- Marlboro, NJ
Floor plan Vs actual construction: during the sign up there are no windows on one wall in living room. when they started building the house we see windows on the wall. This is a serious gap between the design Vs Development. When we ask about this they said sorry. We are really upset.
K. Hovnanian® Homes responded:
Hi Sreenivas - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day!
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Don’t know how you are still in business
- Pedro G.
- Verified HomeBuyer
- July 21, 2022
- Asbury Park, NJ
I would never recommend anyone to buy this product
K. Hovnanian® Homes responded:
Hi Pedro, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
The builder clearly knew that this property was not ready for occupancy and they did not care. The most important thing to them was to close the property before the end of the year and then they would deal with the never ending problems later.
- Jr., M.
- Verified HomeBuyer
- February 01, 2022
- Wall Township, NJ
This builder should be ashamed to put his name on this property. This property is uninhabitable. It is disgusting that this company and it’s employees would deliver a product such as the one I purchased to anyone.
K. Hovnanian® Homes responded:
Good morning! Thank you for taking time to provide feedback on your recent experience. We are sending your comments to the local management team for review.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Rushed and Sloppy
- Christopher M.
- Verified HomeBuyer
- September 02, 2020
- Lincroft, NJ
We picked out our lot over a year before it was to be built. Our lot happened to be the last unit built at Four Ponds. It is an absolute disaster! We paid an extra $10,000 for the end home and our backyard is a safety and health hazard. It’s a steep cliff (I have 3 young children) and the grading was not done properly and we have sitting water. Causing bacteria growth and attracting insects. The inside of our home was rushed and messy. We have a wall in our kitchen that is not flat, causing our backsplash to be crooked, which then caused our oven top to be crooked as well. The kitchen ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pathetic air conditioning unit
- David G.
- Verified HomeBuyer
- July 28, 2020
- Lincroft, NJ
Honestly 1 major issue. Air conditioning is not acceptable. Specifically upstairs in home. I have had 3 visits. All come up with some explanations. And have been told unit is only “required” be 13 degrees below outside temperature. Well when it’s 95, 82 degrees inside a home is not ok. No one would buy a home with such a unit. Other homeowners have told us of same experience with AC unit. For this reason alone I am totally dissatisfied and would strongly persuade friends and family to avoid a khov home.
K. Hovnanian® Homes responded:
Good morning! Sorry to hear that you are not happy with the air conditioning in your new home. We have sent your feedback to local representatives for review.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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