K. Hovnanian® Homes Reviews in Akron, OH

we have been very grateful on working with KHOV. they have been so sweet and helped us with us every step of the way to getting our beautiful home. we are so in love with our new home.

Jennifer and her team at K Hovnanian were extremely helpful in the home purchase and building process. Would recommend to anyone looking to build a new home to make K Hovnanian their first choice.

It was our first time building a home and I enjoyed that I didn’t have to pick the small details because the packages they provided included everything we wanted. The sales representative and project manager was great. Everything was seamless and their was only small delays regarding light fixtures but nothing major which is to be expected during a pandemic. All in all it was a great experience and I will be building again with them in the future.

We are very pleased to have worked with such professional and wonderful people and made our dream of owning our own home a reality. Each individual delivered beyond our expectations and made it so easy for us to finish the process. We love how we were treated with respect and courtesy and our home turned out how we always imagined it to be. We are confident that we made the right decision in choosing K.Hovnanian Homes.

The home buying and designing process was very smooth and an overall enjoyable process. Any question that we had during any phase of the processes was quickly answered. We were updated on a weekly basis as construction began and was very informative and helpful. I appreciate the detailed information we received at the time we took ownership. I especially love how we have up to a year to fix anything that should arise with the home and it gives us peace of mind. Every person we met during the process, from the sales people, designers, construction and service managers, have all been wonderful to work with. We are enjoying living in our new home, new community and also happy to be a part of the KHOV family. ... More

Had a great experience and this was our fifth house purchase. The patience and professionalism shown by Monica was really one of the reasons we went with K. Hovanian. Joe as the construction manager was helpful and responsive. Home is wonderful!. Thank you!

We absolutely love our home, minor issues but nothing that couldn’t be fixed!

Sales and construction manager were super responsive and problem solvers. I would buy a house again with them any day. The options set up by KHov were also straightforward. Not having annoying extras charged for "power plugs that should already be there in the first place" as Pulte does is a big bonus.

customer service was exceptional and responsive. They orchestrated having us move in on time which was crucial

Beautiful Townhome, excellent floor plan.

New construction can cause delays but not only are the majority of owners living with horrible clay yards but owners who have been here since last year have horrible large clay patches and very undesirable type fragile looking so called grass installed .. on other hand homes not inhabited have the rocks and clay cleared grass already spread if there's not a qualified lawn care company being used refund the cost to each homeowner that wants to do it themselves

The whole purchase process was seamless and fast. The builder is also very easy to work with and they address any concerns or issues immediately. Being this community is still under the construction process the builder keeps everyone in the community up to date on the continuous features being made to the community. The location is great as well as it is secluded yet close to shopping and access to the highway within 5 minutes or less. I am looking forward to seeing the finished results of this community.

The walls catch every little thing. Not sure why they would use the paint they do but it’s maybe cost effective for them? I don’t know but I feel like they could put more quality products into their homes and make it worth the price

Still waiting for all of the repairs to be made that we marked with blue tape the week before I received the keys. The flood in the laundry room caused by lazy workmanship and the lack of timely repairs was a nice added bonus.. Must have put 40 pieces of tape on drywall and throughout the entire house and not one was addressed..

For a first time homebuyer, I could not have asked for an easier experience. Thus far, I have enjoyed my new home, am very impressed with the quality, and would highly recommend K. Hovnanian to a friend.

I had a great experience with this builder. I love my new home.

We bought a move in ready home which was not custom for us but has a lot of beautiful upgrades. The KHOV design staff made the house to suit a large family and guest areas. Although we love the house we definitely would do a few things different. The Garage is small and only able to park one car inside. I would suggest the extensions in all directions if your building. We found out our gas meter is to small and needs upgraded to a larger size. Khov brushed over the 20 ft easement on our property. But I guess we should have read better. What’s behind the walls we will never know. Since the house was already built we are trusting the workman ship is good. Fingers crossed.but like any home already built new or old it’s always a gamble. But the sales team was impressive and answered any questions I had and bent over backwards for us every step of the way. I would definitely recommend KHOV over a lot of the other builders. We love our house and our new neighborhood. And we are happy that we choose KHOV. ... More

After loving our first K.Hovnanian we decided to do it again after just 2 years. I do believe since we this development was near closing corners got cut and unfortunately Im not as pleased with the girst purchase. I would still recommend the builder but I'd love to see the same great workmanship be more consistant. Even with minor issues I still love my new home!!!

My wife and I had a great buying experience and found a great deal on the model home. Sale went smoothly but then we started to find all the poor quality materials in the house causing minor problems which we are now replacing/fixing. Replacing toilets, towel bars, floors are squeaking all throughout the house and have to run electric to the wet bar that has a mini fridge but no plug to power it under the bar.

The people I have interacted with have been fantastic. This company has been nothing if not personable. The house looks fantastic. However, the longer I live in the house, the more I begin to see where corners were cut. Plastic nuts on brass screws are a recipe for disaster (especially when it comes to water lines), but yet, that's what we have. The front steps have been placed on top of the dirt out front with no retaining wall for said dirt, meaning as it rains, that dirt underneath the steps is eroding away. There were no handrails put in for the front steps, and where they could have asked if we wanted back steps, they chose instead to put a barrier over the back door that's something of the eye sore. Basically, if they had the responsibility to cut corners on materials used or to simply say, "Not our job," they did it. Overall, it's a great house, but those cut corners seem to be multiplying, and as they do, it bothers me. ... More

Flexibility in selection of upgrades could have been better. Kitchen appliances could have been better, or not have been included in the price so that the customers can buy what they like.

The property was turned over to me with outside water drainage problems. I am not happy.

My Experience with K Hovnanian I’ve been living in my K Hovnanian home for four months, and what I initially thought would be an exciting experience has turned into a frustrating one. The issues began from the moment we decided to purchase the house. Although the home was still in the framing stage when we committed, we had absolutely no say in the design choices, colors, or finishes. It felt like we were given the lowest-tier construction package when it came to the home's design. For example, the same layout on our street includes a large front porch with an overhang, hand railings on the porch steps, shutters on all of the exterior windows, an extended bump out on the garage, etc. The problems continued after we signed the contract. We were assured that the yard's grading was complete and that what we saw was the final product. The backyard was one of the most significant selling features for us. However, without warning or consultation, our backyard was regraded three separate times, making it practically unusable. To add insult to injury, the yard markers were moved, leaving us with a much smaller backyard than initially indicated. The left yard markers were moved about 3-4 feet inward, now giving us a backyard that comes to a significant angle. During our final walkthrough, we were informed that we had six months after moving in to have a yard, per the HOA. We hired contractors to come out to create plans for landscaping, a deck, a patio, and a fence - which we paid for - to have those plans redone due to the additional grading. Despite sending multiple emails and requesting that the issues be addressed, it took nearly three months to receive any response, and even then, there has been zero work done to correct the situation. Meanwhile, I’ve watched as other homes in the neighborhood, particularly the ones that haven’t sold yet, received complete landscaping packages with grass, trees, shrubs, and other upgrades—homes that K Hovnanian is clearly prioritizing to improve their curb appeal and sales potential. Adding to the frustration, our portion of the neighborhood has flooded multiple times, causing extensive damage to our landscape. Yet, K Hovnanian seems more focused on making the unsold homes look spectacular rather than fixing the issues affecting existing homeowners like us. It feels as though our backyard was sacrificed to enhance the appeal of neighboring homes that haven’t been purchased. Shortly after moving in to our home, we discovered residue behind the master bathroom toilet - in addition to two other water related issues - this caused us to call out the home warranty team. After discussing with our construction manager, they informed us that the issues we had brought up were due to undisclosed water damage. We were not made aware of any issues prior to closing and feel as if this water damage would not have been brought up at all had we not took this to the home warranty team. Finally, even though the construction of all the homes on our street has been finished for about two months, we have yet to receive a finalized paved road or any traffic signs for our street—a stop sign or street name sign. Overall, my experience has been very disappointing, and I strongly urge potential buyers to be cautious when considering K Hovnanian. ... More

I like the home layout, the area, and the fact that the build was on time. However, there were many issues that I experienced. They were very hesitant during the build for me to have my own inspectors visit. This was a huge red flag, but I had them come anyways and there were a handful of small fixes they had to do. I’ve lived here for 3 months and I’ve noticed several craftsmanship issues including painting around doorknobs ( so you need to repaint when replacing doorknobs), a leaky shower enclosure, terribly flat paint throughout, and door knobs that are falling apart. They also don’t manage the contractors very well. I was having somebody install my lawn and one of the contractors drove a bobcat on it DURING the install. The lawn guys had to repair and KHov did not even respond when I told them. The contractors were also using my water so I thought I had a leaky outdoor spigot. The water pressure is terrible. I only had enough pressure to get one (new) sprinkler working. KHov blamed it on my hoses, but believe me, that’s not the case. And the cherry on top is when they hired somebody to come dig up my yard and expose electrical wires WITHOUT notifying me. They destroyed a large section of my front yard and left a huge hole for my kids to fall in to. It’s still there! Still haven’t heard anything from KHov. They think they can do whatever they want. Very unprofessional and uncaring business. ... More