K. Hovnanian® Homes Reviews

Overall great experience with the purchase of my home. I would expect a home at this price point to have automatic garage door opener and sprinkler system to be standard. Other that that I’m extremely satisfied

My home buying experience has been pretty easy with the folks at K. Hov. It helps when you have your items in line and can make the process smoother for all. All of those I encountered during this process were very communicative and polite. Given the times we are in, a little kindness goes a very long way. I owe a few folks a THANK YOU gift!!

Cooperation and support from team member from sales to building managers. They are simply amazing!

I would like any one that purchased a home with a laundry room on the 3rd floor in the single door closet that they are aware of the trouble that the drip pan caused me with the installation. It took 5 different visits from Lowe’s and a KH plumber , and Garrett and Austin to help me finally get it installed. This was the worst headache ever having to deal with that for over a week.

Everything that we experienced was hands on any questions that we had they gladly answered and everything they said they were going to do they did it was total professionalism throughout our experience

There were a few hiccups, some due to weather and supply issues, the others were due to poor management during the build process. Overall we are happy with the product and would recommend KHov to any of our friends.

Great floor plans and locations.

By far the best experience we had buying a home! From day one of the initial purchase to the final move in was absolutely the best.

Great experience through the entire home buying process.

the first time we walked into the model home to the final walk through we were treated like we were the top priority. Everything was laid out in steps and followed. Issues were brought up right away and discussed no surprises. For the past year with all the shipping delays and product shortages we were kept in the loop at every point. They never raised the cost from what we discussed in The beginning. Great company. Great experience

When I got in to my new home everything was like we expected nice and clean homes and affordable price.

I always wanted to buy from a reputed builder like Khov so that I can stay relaxed of so many unknowns. Am not satisfied with the buying process and the sales rep that worked with me. No proper communication, reps don't know details and often guess/lie about the features asked for. Poor quality control and cheap material used in the construction. This sets a great example of exploiting the situation of the housing market with poor quality material, miscommunication, and taking buys for granted. One piece of advice to the company, its management, property managers, and sales reps: you may sell 100's of homes in a year/month but remember the buy will buy 1 or 2 homes in their lifetime, please try to create an experience for them and stop taking them for granted. ... More

My home buying experience was well worth the stress..I was blessed to close in 30 days. Special thanks to my sales agent Naomi and Ivette & Carson my loan officer. God Bless them.

We really liked the community. The multi generational house was a grate asset to us being that my mother in law had recently moved in with us. We were also very pleased with Dodie, Chris and last but definitely not least Robert. They are all very attentive and always willing to help in anything we need.

From the beginning the interaction in the sales office was extremely pleasant. And then with the building process the communication was non stop and the information was always accurate. They paid attention to details during the construction and even change things that didn’t met their standards. Just and excellent experience all around.

The experience overall was good. However we did run into several delays, and communication could’ve been a little better.

My new home has been quite the process and has left me with many things to reflect on. Just like any process set-backs will occur especially during a pandemic but I’m pleased with the results. I must say that any issue that arose, KHOV resolved it in a timely fashion. If your looking for accountability and customer service, look no further.

Very helpful Have lots of patience in explaining things especially when it comes for new homeowners. Friendly Overall satisfactory with deliberate response in issues.

I felt like I was strongarmed into using their mortgage company. Beware. I was expecting more attention to the details of this home based on the price I paid for it. More eyes need to be on the details of these homes. Seems like they are throwing them up and no one is really paying attention to all the details.

Transparent and trustworthy. Couldn't have asked for a better experience!

Bina, Addie, and Scott were all professional, friendly, and informative. My overall building and lending process was EXCELLENT! I would certainly recommend Khov to anyone building a home. I love my new home!!!

WORK ETHIC. RESPONSIVE. ATTENTION TO DETAIL. GENUINELY FRIENDLY. QUALITY. VALUE. Everything was and continues to be above my expectations. My house was completed - from dirt to move in - during a building material shortage - in 20 weeks! The entire K.Hov team pays attention to every detail. During the building process, the agents were always available and at the ready to answer any question; nothing was ever too much trouble. I was moving to Bakersfield from the Bay Area and they were very accommodating in allowing me to do things along the way on the phone, by doc u sign, text and email. When I had my walk through, I learned about amazing features of this home that I wasn’t aware of and it was a pleasant surprise. In addition to all the warranties, K.Hov also has a portal for residents where you can find out every single detail of your home; colors, manufacturer, etc, numbers for all utilities and local information; documents; and allows you to submit service requests. This same portal sends you monthly maintenance reminders too! This builder goes above and beyond long after you receive your keys! I have submitted service requests and the issue was resolved within 2 days, and most of the time, the same day. The entire K.Hovnanian team makes you feel like family. They know you by name and even know your dog’s name:) Many stars had to align for this move to be possible for me. I am so thankful that K. Hovnanian was the brightest star! ... More

Very bad experience found lots of problems after closing, everything was rushed and poorly put together. The front elevation was wrong found several uncaulk areas nails sticking out, found muddy puddle under carpet, cracks in several areas too many problems to mention looks like the house was just thrown together without any consideration

The initial home buying experience was good. Our salesperson (Lisa) was great. She sent us updates constantly, answered questions (many times on her days off). The financing phase was great too. Jodi was a pleasure to work with and made the process easy. Our issue was the building, multiple issues needing attention and the difficulty in getting them taken care of. We closed on the home (although we should have told them we weren't closing until all issues were resolved) and it took over a month to finally get everything done we were told would be addressed before we closed or (worst case) on the day we closed. It took MANY texts, phone calls and photos of problems to get everything FINALLY taken care of. Lesson learned: If you buy a KHOV home (or any home for that matter) don't close until ALL issues have been resolved. They will definitely be more motivated to take care of you if you are holding up the closing. ... More

Our builder Erick really made this a great experience. We had some delays due to supply issues but he kept us informed and kept things rolling best of his ability. Would build again if I could have Erick or Matt over our house