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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4607 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4607 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

Excellent Customer Service

  • Kyle W.
  • Verified HomeBuyer
  • October 19, 2021
  • Brunswick, MD

We worked with Dwight the community Manger and also with Scott. Both of these guys were extremely professional and very good at their jobs. We would highly recommend KHOV to build your home. They truly care about the homeowners and will gonthebextra mile to deliver a satisfied customer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

S

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • West New York, NJ

Working with Stephen, really made the experience smooth, simple and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - This was the worst experience I’ve ever encountered.

  • Liternia D.
  • Verified HomeBuyer
  • October 19, 2021
  • CROSBY, TX

This was the worst experience I’ve ever encountered. As a homeowner and purchase five homes in the past I have need witnessed such unprecedented behavior from an organization. The communication between the sales person to the financial and builder management. This was a cash purchase and it was if I was being penalize for a cash purchase. For additional information I would love to share just how unprofessional this whole ordeal was.

K. Hovnanian® Homes responded:
Good morning! We are sending your comments to the local team for follow up, thank you for taking the time to provide feedback on your experience at Kodiak Crossing. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

K. Hovnanian® Homes - K Hov from the beginning has been such a joy to work with.

  • Nichelle S.
  • Verified HomeBuyer
  • October 19, 2021
  • Triangle, VA

K Hov from the beginning has been such a joy to work with. They made the process for me as a first time home buyer easy and straightforward

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - I should never close on my house before they fixed all the problems

  • Juan R.
  • Verified HomeBuyer
  • October 18, 2021
  • NEEDVILLE, TX

I should never close on my house before they fixed all the problems that we had with the house. My house looks like s. They put dry grass on it and promised me they’ll replaced. I’d closed on my house and more than 30 days ago and I haven’t moved in they just fixed half way. I’ll get a painter my self to fixed probably. Disappointed is my status

K. Hovnanian® Homes responded:
Hi Juan - thanks for providing feedback. We are sorry to see that you are disappointed and will be sending your comments to the local team for follow up. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Mortgage team was fantastic!

  • Erika S.
  • Verified HomeBuyer
  • October 15, 2021
  • Fort Worth, TX

Could not be happier with our mortgage team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

K. Hovnanian® Homes - Great all around.

  • Anthony G.
  • Verified HomeBuyer
  • October 15, 2021
  • ALVIN, TX

Great all around. Quick to respond to any questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy communication

  • Mazie Z.
  • Verified HomeBuyer
  • October 15, 2021
  • PASADENA, TX

The knowledge of the employees and the fact that they stayed on top of things at all times. They were easy to reach out to and communicate with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The bad customer service from assistant super intendent and the poor way to resolve issues with my problems about my house concrete and workmanship cuality

  • Victor F.
  • Verified HomeBuyer
  • October 15, 2021
  • Live Oak, CA

I was treated like I was intruder when my house was getting built I was told to leave or he will call the police on me and my wife poor way to treat people and with my repairs not getting done because they saying there is nothing wrong .crack concrete stain and poor repairs on a back patio I pay 14000 dollars to have poor cuality not very happy I will let you know is a good house but the people working on a construction at garden glen are poor mind people that they only looking at production and not quality and customer service to satisfy your buyers or home owners. Hope some one can ...

K. Hovnanian® Homes responded:
Good morning Victor, thanks for taking time to provide feedback on your experience. We are sorry to read that you are having some issues with repairs not being completed and will be sending your comments to the local management team for review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Ease of process

  • Vi J.
  • Verified HomeBuyer
  • October 14, 2021
  • Rowlett, TX

This was our first time as homeowners and maybe we just got really lucky, but the process was smooth and communication from both builder, lender and our sales consultant was great. The Khov staff really made the biggest difference for us in being able to help us feel confident in the process and being able to set expectations and walk us through what to expect and understand. Only areas of feedback is that even though we did our walk through, we identified minor areas where we missed paint touch up or small holes showing by the doors, but luckily, they’re all in areas you won’t notice as ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - It was great experience to be a home owner, from beginning to

  • Taiwo O.
  • Verified HomeBuyer
  • October 13, 2021
  • HOUSTON, TX

It was great experience to be a home owner, from beginning to the end of the contract was awesome and you guys really did well, cudos to Sales department as well as the builders.

K. Hovnanian® Homes responded:
Thank you Taiwo for the feedback, enjoy your new home! khovnanianhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - The new home looks great.

  • Ruiwei W.
  • Verified HomeBuyer
  • October 13, 2021
  • HOUSTON, TX

The new home looks great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - I love my new home… the quality is remarkable.

  • Tjuania K.
  • Verified HomeBuyer
  • October 13, 2021
  • Red Oak, TX

I love my new home… the quality is remarkable. My experience was great. I had a great experience with my salesperson (Darren S). He kept me updated on the home because I actually lived out of state during the home building.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - It was great working with Jesse, Ashley, and Christi.

  • Anthony C.
  • Verified HomeBuyer
  • October 12, 2021
  • HOUSTON, TX

It was great working with Jesse, Ashley, and Christi. They communicated with me proactively, answered my questions, resolved issues quickly, and just made the total home buying and move-in process easy. I would definitely recommend K. Hovnanian Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible experience and workmanship

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Selbyville, DE

Overall terrible experience with the builder from start till the end. Poor quality, not worth at all the price of the house. Terrible quality of workmanship. K Hovnanian should be ashamed of their team and the way they deliver the house. We were missing, mirrors, vanities, wrong island color, cracks in the wall, missing bulbs, leak in the garage, 2 different color banisters, dents and chips of paint everywhere on our SETTLEMENT DAY. Absolutely, not acceptable from any builder!!! And the list goes on and on…

K. Hovnanian® Homes responded:
Good morning! We are sorry to read that you are having an issue with workmanship in your new home and will be sending your feedback to local reps for follow up. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Work

  • Vinod G.
  • Verified HomeBuyer
  • October 12, 2021
  • Frisco, TX

We had really good homebuying experience overall. Eric and Heather helped us through buying and building processes. Eric is very active and involved builder. Really appreciate his hard work. Julie is now supporting us really well to resolve if any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Human Resources Director, AFL-CIO

  • Samantha C.
  • Verified HomeBuyer
  • October 12, 2021
  • Selbyville, DE

We had an extremely negative experience with KH including continual unexplained delays, poor quality of work (as even noted by the construction manager), poor communication or lack there of (including disingenuous representation of stating work was done (or would be) which was not), the inability to speak with a manager when initially requested, the delay of inspection and settlement due to not meeting work deadlines, and the disregard for the overall customer. We would not recommend KH to a future buyer. And still, after a more than a month in the property, with many outstanding issues, ...

K. Hovnanian® Homes responded:
Good morning Samantha - we are sorry to read that you did not have a pleasant experience and will be sending your feedback to the appropriate local representatives for further review. Thank you! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quality

  • Albert L.
  • Verified HomeBuyer
  • October 12, 2021
  • Litchfield Park, AZ

The whole crew, from sales to building, were great! Quick responses and step by step updates. This was our first time buying a new build and we couldn't be happier with choosing Khov!! Thanks guys!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

The sales / construction manager attention to detail!

  • Marcos R.
  • Verified HomeBuyer
  • October 11, 2021
  • PASADENA, TX

We have an amazing home we are glad we went with KHOV homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales people was responsive.

  • Srinivasa S.
  • Verified HomeBuyer
  • October 09, 2021
  • Mountain House, CA

Over all its good, but construction team and quality needs to be improved. As they are reluctant to answer and timely work.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

K. Hovnanian® Homes - Overall great experience that we would do again

  • Frank C.
  • Verified HomeBuyer
  • October 09, 2021
  • Yorkville, IL

Overall great experience that we would do again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

They provided weekly updates with the building process

  • Tamarah F.
  • Verified HomeBuyer
  • October 08, 2021
  • PHOENIX, AZ

The sales team and the building team were informative during the entire experience. I felt like I could have open communication and they reciprocated with everything I needed during the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The "team" at our community (Bob(project manager) and Jody/Ashly (design center) were amazing. Along the way there were some bumps but most everything was addressed even before we knew about it. These 3 really made the difference!

  • Heather C.
  • Verified HomeBuyer
  • October 08, 2021
  • Lincoln, CA

Especially in these trying times from shortages of workers and supplies you need to have patience and understanding. We hit a couple bumps but everyone involved did what they could and everything was addressed and acknowledged.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of information from salesman

  • Barbara B.
  • Verified HomeBuyer
  • October 07, 2021
  • Berlin, MD

We were in rentals for five months, very expensive.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

K. Hovnanian® Homes - I love my home for a great price.

  • Amber M.
  • Verified HomeBuyer
  • October 07, 2021
  • ROSENBERG, TX

I love my home for a great price. Our construction supervisor has been beyond helpful & responsive. I'm so happy that we chose K. Hovnanian Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5