K. Hovnanian® Homes Reviews

The Buying process was done all Virtually which was a bit scary as we could not see the home in person, K Hov and my realtor did and excellent job communicating with me and showing me as much as they possibly could. The home is beautiful almost meeting our “Dream home” we love everything about it. Their has been some issues with the build but the warranty team has been responsive maybe a little slower than expected. Overall me and wife are extremely happy with the home.

Basically the home building experience with KHov has been a good one. There have been a few "bumps in the road " along the way, but they were handled professionally by the KHov personnel in a timely and complete fashion.

Our home is spec home, anyway we had walked through a home similar to what had purchased. We had seen wrought iron spindles on the stairwell, we had asked if this was part of our home, saleswoman said yes, when we signed we were told that they were not included. We were also told being a spec we had the ability to change or upgrade as long as it was not already ordered. Come to find out we were not able to do so. Dont get me wrong I love our home. Just the fact one would say something the other says another.

My partner and I both have shared an amazing experience from start to finish building our first home with K. Hovnanian. Before we decided to build, we went around looking at every model home in Balmoral and throughout Sunset Ridge. However, the Juniper II was the very first model we saw, and fell in love immediately. From the sales office to our construction manager, things ran smoothly and quickly for the most part. Our construction manager is very good at what she does; she walked us through every single detail, no matter how minor. She also walked us through how the warranty process works and gave us expert advice on keeping our home in great condition for years to come. After we closed and moved in, we did notice a few minor things--such as a few doorknobs being loose and how when it rains, we have water that sits in the backyard by the fence. We did notify our construction manager and she had it corrected the very next day. Overall, we highly recommend K. Hovnanian to our friends and family. I have spoken to several of them already, and they are all planning on checking out the company here in Sunset Ridge and a few other neighborhoods in the Houston-area. ... More

This is our third time to have a home built, KHovnanian was great to work with, the upgrades seemed a little on the high side but we do love our home.

Everyone we have worked with at K. Hovnanian Homes has been fabulous! They are responsive and truly want to make the home-owning experience the best for you. There were minor quality issues during our walkthrough, but they were happy to get those things fixed for us before we moved in. As first time home-buyers, we are so glad we chose K. Hovnanian!

We really enjoy(ed) working with Tom, he has always been a huge help in explaining & taking care of any minor issues we’ve had. Overall great experience thanks to him

The experience was great, but some things have been taking a while to get done. Which with covid19 it is understandable in some ways. Overall, the house is great and the process was great as well, it is a very nice home and no had/has no major issues. Would recommend to family/relative/friends/coworkers and anyone else.

Process was easy and enjoyable. From the initial visits to the model homes to the final signing. We could not be any happier with this home.

Home buying process made easy.

Sales and construction manager were excellent

serious, responsible, very professional staff, quality of service, integrity at all times pending our process was transparent and effective, my family highly recommends them

Bought the townhome in Union Park. The house is so well insulated we have not had the air conditioner on for several days in May. The customer service staff, account manager and construction supervisors have been fabulous to work with. They respond the same day to questions.

Great experience and company.

Overall very happy with the house. Quality seems good and enough choices to let you customize layout. Positive-Lots of choices vs other builders, mechanicals very good quality, communication very good throughout Marlene(sales) and Chris(Construction lead), every issue throughout handled promptly, ahead of schedule completion, responsive after the sale. Negative-Somewhat strong armed into using K Hovnanian Mortgage, MDF molding should not be used its garbage and too easily damaged, pricing of some options very high.

Beyond satisfied with small issues that can get fixed

Love our home. Very receptive to issues even after we moved in.

Our sales person Laura was very thorough and made wonderful suggestions for important improvements we would not have thought of and our builder Will is very attentive to detail and quick to resolve the few small issues that may come up

Thank you KHov team for building us our family home.

The staff from sales office was very responsive and helpful in any way possible to gets thins done with the challenges due to COVID-19. Really appreciate their support!

From the sales team to the delivery team and after support team we have been treated very well. The teams are very professional and care about us and their products.

Our first home buying process was very smooth, Nichole and Giorgio made sure to update us during the entire process.

We had a few hiccups with the selection process. Be sure to be clear about what you want during this process and follow up on whether or not it is being implemented during the building process. Overall we were extremely pleased with the outcome of our home. Aside from the nails in the carpet that were not nailed down properly, we didn't have many complaints.

We didn’t face any hurdle while purchasing or moving to the new house. Joe and Mark did good job.

The sale consultant are nice.