K. Hovnanian® Homes Reviews

The overall experience was pleasant. The sales portion could've been better for a first time home-owner, however the construction team and process was exceptional.

Got my home and couple things were not right. Reported them to the representative and have not heard anything back it’s been more then a month that things are reported but no one got back with an answer.

All around great experience! We were always well taken care of!

Again, the whole process was great. Allison was an excellent contact/realtor that work with Us, she’s great with updates on where we at, the only downside of it was the delay in installing the meter which made us stay for a week in a hotel since key turn over was push back 2 times, we know it’s beyond builder control but it can still be avoided on my opinion if key turn over was scheduled after meter was installed. Over all experience was great 4 stars instead of five because of this hiccup.

We were so happy to find a house! The market became crazy and builders were taking advantage! KHOV helped us get into our brand new home without pushing up the cost unnecessarily and gave us a great timeline. They were done on time with no delays and kept us informed with photos and phone calls once a week We love our new community and our neighbors are great! Our house has tons of storage and our backyard has so much room we are putting in a pool! Thanks to KHOV and the people on site and in the office we have our brand new home!

Charlie was extremely helpful throughout the building/walkthrough/closing process. He answered all our questions patiently, and also made sure that all the pending work was taken care of before closing. This allowed us to close the house even when we were remore. Lisa was equally helpful all throughout the process. Thank you for a great service.

I had a great experience. Everyone was helpful, compassionate and concerned.

Inspect homes thoroughly before move in. High chance home contains workmanship issues.

If you use KHov, make sure you buy a home that's already built / that you can see the workmanship. They "churned and burned" our home and didn't even completely finish it before moving on. Such a terrible experience with this builder, I would never use them again in a million years.

Overall it is a satisfying journey with kHOV.

The experience was good overall. Some issues identified were not addressed before move in.

First time new home buyer. The process was easy and I was kept updated on the status of my home from start to finish.

This team wants to provide quality product and maintain satisfied consumers with their exceptional customer service during and after the building/closing process.

From start to finish I had poor if not no communication with the sales rep and loan officer. The builder was great he kept me in the loop of everything that’s was being done. The house is beautiful but you can tell they used cheap over priced things in the house.

The external designs are well thought out. The interior designs are good and pretty standard and expected from builders like KHOV. Insulations are great and can't hear sounds from neighboring unit. No qualms about price, especially during this pandemic era, where the demand outbeats the supply. There are some minor things, which would have improved overall experience, like Stop Valves (made of plastic) in Bathrooms, commodes are pretty cheap material. The price difference between these materials and other basic models are just couple of hundreds per home.

I was relocating to Texas and the housing market was going crazy but I went with this home because of the price and the sales team and builders were super helpful throughout the whole process. The kept me informed every step of the way and with any issues that came up they were right there willing to assist.

Nice buying experience. The quality of construction is good.

I was lucky to have the good manager in the neighborhood. Every issue I had was resolved quickly and efficiently. Love my new house

I felt like I was neglected by your loan officer Ken then I get pressure to use the builders mortgage company at the last minute. The side of my home has been saturated with mud and standing water before I closed. It has been very disappointing; there is no grass and you have to wear mud boots to walk on side of the home. Peyton has responded very quickly to the number of oversights with the home but has yet to remedy the problem

My interaction with the sales consultant, builder, designer, associated KHov partnerships were all pleasant as everyone was nice and responsive. My only concern and reason for a 4 star is the material/craftsmanship of the home as I’m starting to notice more flaws, not great materials and bad craftsmanship.

Everyone says it’s stressful building a new home. It was honestly not bad, the whole process went almost perfect if it wasn’t for 2 weeks of straight rain at the very end. Some materials came late but that’s normal due to the current situation. Every week we would get updates and pictures on everything. Everyone responded quickly which was a big help.

Post move in is not as satisfying as we expected it to be

The how was in pretty good shape the only essues were in the delay of the build.

The sales people were great and the 2nd home care rep was great. My house took 3 months longer to complete than I had planned on. Some of the repairs needed were scheduled but no shows. The houses really need 2 coats of paint instead of one as it looked blotches until I had them out. The stucco should be mid grade stucco as mine was too thin in a large area and you could easily poke a finger through it. They did however get the contractor out and they did an excellent repair job and put wood behind the stucco so it could not be pushed in easily. They ran out of the flooring I was supposed to get and did not tell me however, what they put in the house was even nicer than I originally selected. The bathroom counter tops I ordered they ran out of but told me and I selected a much nicer alternative I am very pleased with. The customer care person is awesome! He replaced someone who left right before I moved in and has the public relations and professionalism that customers can count on. He and the sales team are exceptional. ... More

The builder was very good at communicating each phase of construction. Builders employees were super.