K. Hovnanian® Homes Reviews

We have incomplete projects — we have been in our house more than 5 weeks. Lawn is very uneven—difficult to walk on. Mowing will be difficult. Most important, the deadbolt is misaligned and can’t be used—a safety issue. I also felt the workers were careless—drywall paste left on concrete and a few raised “bumps “ in the basement area.

She worked with us, answered every question we had and just made the experience better than our previous purchases with other companies

The buying process was very easy. Mostly because if Kristina. She was very helpful, quick to respond and provided solutions right away! The house it self, I am choosing to believe that what’s under the drywall was done well. But the craftsmanship is definitely not what I was expecting. It was done sloppy, lazy and with little quality. Paint splatter, holes not filled, roughy and broken boards that weren’t even the same thickness. Air vents completely bent and asked about it, the builder Logan said “it’s the way they go”. Days after, a handyman came and fixed them in minutes. My closet is falling off because they did not anchor them to any stud, the garage ceiling and taping all over it was done completely wrong and it’s all peeling off. Massive holes outside as well. Great for rodents to come in. Overall, the details which is what one sees, were not carefully done. Seems they were rushing to get the home done and didn’t care what it looked like. Ski the lady who has been helping us with warranty, has been very helpful and patient. If only the builder had been as careful, we could be looking at a way nice looking home. ... More

They do a very good job building the homes, they can do a better job in the master bathroom, I feel like it should stand out a lot better than the other bathrooms. Am still waiting on my garage door to come, it shouldn't take this long to get a door.

While the process was easy and quick, i moved in to a variety of issues in workmanship and a lack of being detailed oriented. Issues with paint where it shouldn’t be and not where it should, holes, misaligned cabinetry, big dents in the garage door, a broken garbage disposal, to name a few.

Finishing of the house is not satisfactory. The cabinet doors in my kitchen had to replaced multiple times.

Overall, Glen was great. He was very responsive to questions. However, extremely disappointment after closing to see problems with termites, appliances not working, toilets , shower not working, landscape plants, shrubs dying. Melissa in warranthy extremely good

1. Pantry door not fitting properly 2. Glass Panels over fridge missing (Received 10 glass panels instead of 12) 3. Stair step from 1st floor (strip repair) 4. Stucco Repair work done in backyard 5. After stucco repair, patio framing is uneven. 6. Automatic outdoor Cam lights over garage (to be addressed).

The purchasing process and design process was awesome. Debbie was fantastic and super helpful throughout the entire process. We’ve had issues after moving in, and the responsiveness hasn’t been to our expectations. The issues have yet to be resolved.

the view of the house is very nice, but the construction materials are of very low quality

For the most part everything has been great. Our shoe mold looks terrible and parts have came loose a couple times which they just come and patch. I have asked multiple times for it all to be fixed but still looks just as bad. Other than this issue we have just had minor things here and there that were fixed quickly.

Other than the on-site realtor, who was phenomenal, the home purchase was very typical. Standard issues with workmanship.

Sales agent was superb to work with. Smooth transactions from down payment to closing. Interior finished product needs work. Clearly done quickly in order to move to next home. Under warranty so has to be fixed. Just would have been nice to have it done right to begin with.

Everything is good, I’m happy with this house and builders team are awesome who were involved to help me to get it.

It was a great experience. Lisa (Sales) and Sparky (Construction) were very nice and easy to work with. They kept me informed every step of the way.

Rhonda and Jeremy are fantastic and went above and beyond in helping us. The quality of the home could be better. During the inspection the shower door was leaking water, mirrors weren't centered over the sinks in the bathroom, barn door was hung on the wrong side of the wall. The painters could of done a better job. We have to remove paint from the floor ourselves. The bath tub creaks when you stand in it. Jeremy has helped in resolving alot of these issues

First of all, we are enjoying our new home! We have recently had A/C issues and the warranty policy came through but, it took them a week to resolve the problem. And another issue is why would the builder install 24” doors going into the bathrooms? We also had a water leak issue at the water meter in which we had to hire a plumber to fix and turned requests for reimbursement along with video to water supply company and have not received any response! Yours sincerely, Kenneth and Stacy

I would like to highlight the attitude of the staff towards customers when they first step into their office and treating them like poor given the home value the customer wants to buy vs what KHOV is offering in other communities at a higher place. I heard from many people in the community that they are also been treated like this. Of course the home values in certain areas are higher but that doesn’t mean the customers are treated like that. Definitely the attitude has to be changed either it’s KHOV or their front office staff. We are giving you the equal business as the same customer who buys a million dollar home. Thanks ... More

The homes are beautiful, but everything was built cheap. Materials under was the cheapest materials ever.

Our purchase experience and process of building was excellent. Since completion, we have had 2 issues that we cannot get KHov to respond to. One with our irrigation system and now with a failed inspection by the Lewes water department.

The actual home-buying process and the people involved at first were great. However, now that I have lived in the home for almost three months I am disappointed with a lot of elements of the home. The workmanship does not match the price tag. There have been many issues we've already had to address with the warranty department (Steven is amazing!!), and others that have not yet been resolved. The contractors they used for the concrete (CGI) were an absolute mess. I had workers yelling at me on my property for trying to access the home I was living in, as well as cracks in my driveway on brand-new concrete that had just been left by their team. Whoever painted the inside of the house did not show any attention to detail, there are many imperfections throughout this home. Running paint left dried bumps on the wall where it is visible to a person at eye level, how do they miss that? The carpet transitions are terrible, I step on metal all of the time. The cleanup crew was a mess, there are STILL pencil marks on the LVP flooring I am finding throughout the house. My front door is dented and still not fixed, my garage door makes grinding noises when it opens, and so much more. I was so pleased with the staff I worked with in buying the home, but the rest of the process has left a lot to be desired for a nearly 600k price tag. ... More

The quality of materials used for the price of the building is very cheap.

None of the issues identified during the walkthrough a week before closing have been addressed . Most of these issues are still not resolved 2 months after closing . Wish atleast a few were addressed

I bought my house from K Hovnanian in 7/2022. The process was easy and swift. Although a few minor paint and scuff flaws, the foundation of the house seems it was built to last. Sales and builder agents are responsive and helpful.

The build needs to be more through. We had to call for so many things in regards to paint, av not working, door bell not working after we moved in!!!