K. Hovnanian® Homes Reviews

Be sure to make good notes i specifically asked for cement 10x10 to be done that way i dont do later on. Everyone seems to forget make sure old notes are matching with sales person!!!

For the most part everything has been great. Our shoe mold looks terrible and parts have came loose a couple times which they just come and patch. I have asked multiple times for it all to be fixed but still looks just as bad. Other than this issue we have just had minor things here and there that were fixed quickly.

Other than the on-site realtor, who was phenomenal, the home purchase was very typical. Standard issues with workmanship.

The Sales team members in our sales office are fantastic. As well as the Construction Manager. They were awesome to work with. In all honesty, I feel the over all community and surroundings could be improved especially with the high taxes that we have. It is surprising that my relatives in Cypress that live in the established neighborhood of Longwood pay over a thousand less in taxes a year. I thought with the trailer community across the road that our taxes would be reasonable and much less than they are. My urgent situation now is dealing with the warranty on our home. We already have a big issue with our roof and contacted the warranty company and they wanted an email. That was last week and we still have not heard back. This is concerning because we have ripples and concave spots in our roof. How can we get this taken care of timely? Especially if there is underlying damage? ... More

Sales agent was superb to work with. Smooth transactions from down payment to closing. Interior finished product needs work. Clearly done quickly in order to move to next home. Under warranty so has to be fixed. Just would have been nice to have it done right to begin with.

Everything is good, I’m happy with this house and builders team are awesome who were involved to help me to get it.

Check all the little things.

It was a great experience. Lisa (Sales) and Sparky (Construction) were very nice and easy to work with. They kept me informed every step of the way.

I wish that khov used better materials in their homes.

It is the worst investment I've made

The agent and process was quick and easy but when you have your final walkthrough and point out issues getting them done does not get done. No one even communicates what is going on with the online requests you make.

I really like the way the style of the home, the workmanship was not up to par for the price. I still have things pending. The sales person and loan officer were great did everything to get me into my forever home. I am sorry to say that you can really tell how rushed they must of been to build the home. Nails sticking up on carpet stairs, caulking in whole house separated from parts of the wall, parts of fence not nailed, baseboards must of been painted after texture of wall was done because you can see the texturing into the base boards, I had to realign a lot of the doors myself so they would shut. ( I fixed because waiting and having people in and out of my house is not ideal, and most of the time they would show up or tell me they’re stopping by in an hour or so. Not even taking to account that most people like advanced notice. There are more things I had found that needed attention, but honestly I feel like they think I’m a pain in the side, and I feel bad. Now again the style the openness of the house is ideal, I’m in my sixties so do hope this is my forever home. I try not to be too picky, but homes are not cheap, I’ve had new homes before and really have not had this many issues. I imagine that with the way this area growing so fast that the worker are rushing and details are missed. Please know I do love my home I really just wish all these things were fixed in a timely considerate manner. I have taken pictures of some of the issues. Again the sales staff, the style of the home is are great. ... More

Sales agent Lashon was great. Informative, knowledgeable and great follow up. Speedy closing. End of July I’m still waiting on things that were promised to be done before closing which was 4/25. Hopefully Jim will see them through.

House has a great layout. Material used for doors is really bad. No quality inspections were done by builder otherwise they would have noticed some obvious issues in the doors and walls. Once warranty claims were issued, took forever to address the issues. There has at least 3 different people that I have explained the warranty issues. With the price paid for the house you can expect better quality material and a better response to warranty claims.

Still waiting for all of the repairs to be made that we marked with blue tape the week before I received the keys. The flood in the laundry room caused by lazy workmanship and the lack of timely repairs was a nice added bonus.. Must have put 40 pieces of tape on drywall and throughout the entire house and not one was addressed..

I highly recommend people to this company

I’m very sad an dissatisfied

Great salesperson! Angelica made this experience fun and exciting.

Just make sure the get down what they promise before closing

I'd like to first mention that the people I dealt with for most of the home buying experience were great, including Jimmy and Denise. If it were not for the diligence and communication from Jimmy and Denise, I do not think I would have moved forward with the process of closing on the new home from K Hovnanian. Unfortunately, I can't say I have had a great experience with other people and aspects of the home buying experience, on top of continued issues in the home after closing. I did not have a good experience with my account manager, Andrew. He has zero people skills and was not helpful at all throughout the process. He knew I was a first time homebuyer, yet did an unsatisfactory job in proactively communicating important information to me and did not do a good job at guiding me when I needed help. He gave very short, vague responses to my many questions. It was like pulling teeth with him. There are TOO MANY quality and workmanship issues with the home which I find to be unacceptable for the price I paid for this new construction home. -Non working thermostat the weekend we moved in -Screws were in the garbage disposal -Loose steps on garage stairs -Heavily scratched and warped flooring in the kitchen -Airflow issue in the hood vent above gas range -Missing grout on certain spots of tile in the master bathroom shower -No tree on front lawn The list goes on and on... It can takes days or sometimes weeks before hearing back from Phil and the service team. There has been multiple times when "Phil is on vacation" which delays responses and actions from the service team. Maybe Phil needs to take less vacation days or you need to create a backup plan for coverage. I am giving a 5 star review for Denise and Jimmy ONLY. Thank you to them and a few others who actually know how to do their job and compensated for an otherwise poor experience with purchasing this home. ... More

To begin with the house is lovely but nobody seems to care about our punchlist . we did a walk-through that was useless almost none of the issues were addressed we moved in and they continue to be either ignored or discredited . when there are some serious issues such as bathrooms flooding because of inappropriate or ill placed glass enclosures tile floors that are pitched the wrong way . our glass sliding doors are very difficult to open and close there’s lots of leakage of water and air the air conditioning duct system was a joke too. I had to have it repaired myself . the cabinetry finish is damaged or I’ll applied . These issues are to name a few. We have emailed phone called and spoke to many representatives of this builder to little avail ... More

Not to the expectations

Builder has great people

Flooring is cheap and no more than one month moved in parts of flooring has had to be replaced. The app for the automatic door knob lock/unlock does not work properly. If upgrading from the very basic options you will not have much to choose from as far as flooring, countertops and cabinets. Upgrades will add to your loan very quickly.

I am satisfied with the sales person Peter, who was straightforward and was direct which made our home buying experience smooth. However on the contrary, the quality and workmanship of house is horrible. Cost cutting in all corners. Entrance sign is the pride for the builder and owners of the community. The community entrance sign will speak for itself which is the sample for how all the building were constructed. We understand everything can’t be perfect but majority can’t go wrong. Just to name a few, Carpets were soiled and were not properly trimmed to corners of the wall. Vinyl floors are uneven (you can clearly feel the bump while you walk on the floor) and makes noise within 2 months of moving in..HOA is much more horrible. I wouldn’t recommend to anyone. ... More