K. Hovnanian® Homes Reviews

Even though we did not move to the new home: *our sink has RUST on it and its has to be fixed or changed. They said it will be fixed. I wanted to be documented that if after being fixed the sink still started rusting, IT HAS TO BE CHANGED. *as a result of rain, our basement got wet and had some water. it is very very bad to move to a house which damaged by rain water. *The sump pump was not draining. This problem has been fixed. *The air filter for air condition system was so bad and it was black even though no one used it yet. They put the used and damage one in there!!. This problem has been fixed. ... More

The home buying process was and dealing with the KHovnanian staff was a pleasant experience. After being in the home for three months we have discovered multiple issue's with the build quality, such as cracks in walls and grout, broken and non aligned cabinet drawers, bowing floors and excessive movement in floors. There has been notice by contractors that incorrect materials have been used to support the floors and the load bearing structures. We are currently working with the warranty department to attempt getting these issue's corrected.

The sales person and building manager were fantastic through our purchase process. We were so excited to purchase our home. Once we got into our new home it has been total chaos . We saw things we didn't see during the walk through, however the building manager has been understanding and trying to take care of some of the things we found. However there are some major issues which are costing us money. The esthetics of the house is catching. I kinda wish we didn't buy this house. Check out your cabinets, look behind your stove. I always clean behind my stove and refrigerator. I pulled my stove out and found they put a damaged cabinet in and my bathroom cabinet had a large screw in it and when you open the cabinet door it looked like it was going to fall off. When you're looking to purchase a new home look in places they wouldn't expect you to look to make sure there isn't any shady work. We've been in our home 3 months now and we're not satisfied. ... More

Shane was Friendly, Patient. Professional. His handling of the buying process from start to finish was part of my decision making in purchasing the house at the time. He responds promptly and always helpful even when not in office

The house had to many thing there not llook good like the bathrooms sinks has same ckacks as well the floors AND the walls paint looks so cheap AND kitchen cabinets with a few cracks AND when you make the claim the person on charge seems like he doesn't looks profesional AND his not help to much

The purchasing experience with our sales rep. Jessica was great, she went over and above to get answers to questions, etc... Getting our closing documents ahead of time was a disaster, not very prepared. The punch list for the home is still not complete after 3 months. The builders field rep from the Khov tells you what he thinks you want to hear with no follow up. Never writes anything down so I have to send numerous emails, text messages, photos reminding him of the outstanding items, in which very few items have been completed. I'm just very disappointed and frustrated that once the house was purchased it's a continual fight to get warranty items taken care of for the home we purchased. ... More

Neighborhood is not properly represented when buying the home. The lakes are dry and there is no fountains.. was told that our lot was capable of having a swimming pool. This is not true .. it clearly states on the septic survey in bright red no pool. Even the septic people state they have made you aware of this but the sales person assured us that our lot was cleared for a pool. How can you build homes on a half acre lot .. that can’t have a pool!! No a very good marketing plan.houses look nice but are lacking in quality in craftsmanship and materials used.. I wouldn’t recommend to anyone to buy in our neighborhood. ... More

Ever since I have moved into my new build there have been nothing but issues. They use cheap materials and you’re left dealing with it. Our driveway is falling apart and it’s only 7 months old. Cracks and chipped. The flooring is garbage. They lied and said it’s scratch free and it’s not! The walls are wavy. When we first got our keys they weren’t even finished with our house so we had to have strangers coming in and out of our house to finish stuff for weeks!!!! Horrible experience! Don’t bother!

Homes are built poor quality and im still having issues getting things fixed after 4 months of living in our brand new home other problems are also coming up but im choosing to fix them myself since its easier then waiting weeks for them to fix things

Less than 3 months moving into my new house, we have found a few issues. The newest one is a big crack on the ceiling above my living room. Another one is screw coming loose from a corner of my living room, and cabinets didn’t get glued in the first place.

The best part was working with our loan officer. THATS IT! Quality is horrible! On our final walk in someone smart turn on AC on 100!!! F I think they thought paint, last touch ups will dry faster but it had opposite effect….. Interior doors were SO horrible, corners smashed, paint peeling off, if the piece fell of from the door they just sand it and painted on top, what apparently doesn’t make it look better. CHEAP OT AS MUCH AS THEY CAN. There is a big list but they always will find an answer like “that’s totally fine, it should be like that” (when raining and water just leaking through windows, not all of them!!!so that’s normal for them ) Would I recommend the builder for someone NO. It is what it is. ... More

These houses and the craftsmanship are mediocre at best. They are thrown up and sloppy. I’m sure after moving in and how cheap the materials are and thrown together that it is like fast food processing at $400k plus.

Disappointed in the quality of the materials used.

For the price of the home. We expected the finished job to be of great quality, but it has not been. There have been one issue after another. The site manager Catricia has been great getting some things fixed, but this could have all been avoided if the workers took pride in their work. The loft floor is still a problem. The floor is noisy as if it is not in place. This is not acceptable for this type of house.

K.hov is incredibly responsive about fixing problems, but the problems are legion. Electrical issues lead the way for my house. I'm now on a first-name basis with the electricians. Materials are, overall, inferior, and workmanship is poor. Maybe if they weren't in such a hurry to build, they'd take more time to do it right the first time.

Noticed lots of imperfections. Sub contractors need not rush and project managers need to keep close eye before signing off. We found lots of issue. Very basic but important ones. Would NOT recommend K.Hovnanian homes to anyone. Sorry!!!

I have been unable to get my air conditioning to work properly.been in touch with warranty dept .they have been really helpful .but also unable to get my air conditioning problem resolved.

Quality of this home is not what I expected.I had an irrigation system leak for a month in the yard and driveway that was soaked so bad youcan’t walk on it ,one of the leaks was spraying at the front door.After emailing and calling for a month it was finally resolved .The home have exterior doors not sealing properly causing bugs to enter.Some of the tile are cracked mail pops in the walls garage door binds when opening,Some interior doors not closing properly/a/c system not balanced properly hot upstairs in some of the bedrooms.

My number one problem deals with the construction of my home's swale. In Port Saint Lucie where my home is, the city has water swales in front of most front yards. This swale is supposed to allow water flow from heavy rains. My swale was either not done correctly or the effectiveness of the swale was altered during construction. At any rate, it has lead to a pudding of water around my driveway. Because the water isn't moving, it had turned green from algae. It also invites mosquitos and frogs. The city blames the builder, and Khov construction had not moved to do anything about it. So I have to suffer with this at my NEW home. ... More

WORKMANSHIP IN HOME, HAS MANY MANY DEFECTS, ISSUES ARE NOT BEING RESPONDED TOO, OVERPRICED FOR THE HOME

While living here for three months we have had various home issues come up that have caused concerns. We have experienced random tiny holes in the walls, cracks all over the house, and a big line of paint coming off the wall near the vents. Has been a lot more work for a new home than expected.

We built in a new home the before the build process went very smoothly. The build itself went fast and was completed ahead of schedule. We have run into few issues since moving in and every time someone comes to fix or repair the issues we’re told it’s not their fault and someone else has to come. Only to ignore the issues in the home.

This is my first home and I must say I was excited about it until I moved in and started noticing the materials they used.. The material are not good quality. They used cheap materials and just paint it and make it look good. My front door is already falling apart and some of the locks are are broken already. One thing for sure I DO NOT trust KH anymore. I’m telling you now K. Hovnanian® Homes! will NOT get a referral from me not until I get pay for my Frist referral. I referred a friend and I was supposed to get a referral compensation but instead they decided to give it to her agent. First thing it wasn’t her agent that referred her to KH it was me so why would they give her my compensation to the agent? ... More

Workmanship has been disappointing with the drywall and painting

Great on the sales side. Nonexistent on the service side.