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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4607 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4607 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

Owner

  • Gibtsie A.
  • Verified HomeBuyer
  • July 20, 2021
  • HOUSTON, TX

I love it my beautiful family house thank you so much building this lovely home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Great communication through every step in the process!

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • North Ridgeville, OH

Great communication through every step in the process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - was an easy home buying experience

  • Rosmary R.
  • Verified HomeBuyer
  • July 20, 2021
  • Mount Pleasant, SC

was an easy home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

K. Hovnanian® Homes - Gregory and Matthew were very helpful and organized.

  • Maria D.
  • Verified HomeBuyer
  • July 16, 2021
  • KATY, TX

Gregory and Matthew were very helpful and organized.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Absolutely great Experience

  • Matt C.
  • Verified HomeBuyer
  • July 15, 2021
  • PHOENIX, AZ

I’d have to say this was one of the best experiences I have had with an business. From the very kind and genuine character from the initial model home toor with Kelsy and Shane. Those two where absolutely great! As well as Ben that over saw the building process. I loved how he reached out to us every Wednesday with updates and photos. Great experience and hats off to the K’Hov team for building us a Beautiful Home. I would definitely buy another K’Hov property! Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I felt a sense of family with all.

  • Gloria L.
  • Verified HomeBuyer
  • July 15, 2021
  • TOMBALL, TX

The experience was overall amazing. Closing dates changed but it was always communicated. Allowed to ask questions and provided answers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Delays in the building of the home (Covid) communication with KH mortgage company, Most calls were initiated by the home buyer, follow up was slow.

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2021
  • Antioch, CA

Follow up is key, notifying home buyer, when its time to pick options offered in homes. Missed out on options builder provided, Not designed center. providing materials in a timely manner that came with home. Still waiting on garage doors offered with home. No follow up from builder, when we will receive the doors offered with our plan. Communication is key, with the builder and home buyer. Sales person was great, very friendly, personable. Had some issues after move-in with air condition unit, missing parts, water leak that cause damage to ceiling upstairs bedroom. Builder warranty ...

K. Hovnanian® Homes responded:
Hello, and thank you for your feedback. I am sorry about your experience with option selection. I have sent your comments on to our local Division Management team for their review. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

An Honest Review

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2021
  • NEEDVILLE, TX

We purchased a pre-built home through K. Hov. as our first home purchase. Everyone says buying is stressful and K. Hov. didn't make that easier. The house and builder were great, but the purchasing process was atrocious. We were promised a certain price no matter what lender we choose. After we put our earnest money in, we choose another private lender for better rates. When K. Hov. learned this, they inflated the purchase price and told us we could only receive the discounted price if we financed through them. In addition, our primary contact, Christi, was the most rude and degrading person ...

K. Hovnanian® Homes responded:
Hello, and thank you for taking the time to leave us your review. I am sorry your first home-buying experience was disappointing. I have sent your comments on to division management for their review. khovnanianhomes

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 3

K. Hovnanian® Homes - Only good thing is the sales person Vicky is helpful, responsive

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Hawthorn Woods, IL

Only good thing is the sales person Vicky is helpful, responsive and “New” construction manager Greg who made it better. It was a tough journey but by gods grace there are changes in the team and we finally moved in after a long long delay and mistakes in construction. If it wasn’t for new team I would have given a single star

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

K. Hovnanian® Homes - My sales rep was great and responsive and any warranty issues

  • Elizabeth G.
  • Verified HomeBuyer
  • July 13, 2021
  • West New York, NJ

My sales rep was great and responsive and any warranty issues I’ve had have been responded to abs rectified ASAP!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Overall it was a great experience purchasing home from KHOV.

  • Veera C.
  • Verified HomeBuyer
  • July 13, 2021
  • Frisco, TX

Overall it was a great experience purchasing home from KHOV. Starting from the day one till I close my home, KHOV guided me in each and every step of it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Great workmanship , everything done right according to the plans.

  • Michael S.
  • Verified HomeBuyer
  • July 13, 2021
  • Lewes, DE

Great workmanship , everything done right according to the plans. Just a few issues as expected with a new house but very happy overall.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Delivered on time

  • Rahul R.
  • Verified HomeBuyer
  • July 13, 2021
  • Frisco, TX

It was so easy and comfortable process, house was delivered almost on time with pro active timely updates, the Sales Agent Heather always responded in a timely fashion and provides as accurate info as she could. We are loving this house. It's nicely built and we are also getting great warranty support too.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Easy closing process. Bad workmanship and materials.

  • Victor V.
  • Verified HomeBuyer
  • July 13, 2021
  • HUMBLE, TX

The buying process was very easy. Sales does a good job at handling mostly everything for you to close. The materials and quality in our home were dissapointing. Rusted applicances and fixtures. Paint specks all over the tiled floor, crooked trim and other issues we didn’t expect to find. Check all workmanship in detail before purchasing!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

K. Hovnanian® Homes - The team was super friendly and extremely responsive to any issues

  • Megan M.
  • Verified HomeBuyer
  • July 12, 2021
  • North Ridgeville, OH

The team was super friendly and extremely responsive to any issues or questions we had throughout the process. There were a couple of damaged items and a leaking pipe upon move in, but the team was quick to address it and follow up about it.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

K. Hovnanian® Homes - Builder did a great job!

  • Reid P.
  • Verified HomeBuyer
  • July 09, 2021
  • Fort Worth, TX

Builder did a great job!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Ease of doing business at the time of purchase and design. Great experience getting the purchase formalized and great communication during construction.

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2021
  • Scottsdale, AZ

Everything was great with KHov up to the point of closing open items after we closed on the home. My expectations were very high given how smooth the buying and design processes went. Unfortunately, the response to open issues has been slow and not efficient at all. We are constantly having to call folks to follow up, they provide windows of time that are not met and some of the contractors are simply sloppy. The people in charge are nice, but somehow they are not as responsive as you would think they should be. I will take a few months to have our house fully "done".

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

K. Hovnanian® Homes - E x ce lle nt

  • Anonymous
  • Verified HomeBuyer
  • July 08, 2021
  • BAYTOWN, TX

E x ce lle nt

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

David and Jose

  • Lino M.
  • Verified HomeBuyer
  • July 07, 2021
  • Madera, CA

We had minor issues but David and Jose were on it. Over the house closed escrow the day they said it would. Very minor issues on the walk through. Over all beautiful home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - The builder was professional, knowledgeable and responsive to

  • Ginikachi A.
  • Verified HomeBuyer
  • July 07, 2021
  • HOUSTON, TX

The builder was professional, knowledgeable and responsive to any issues. Would recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Bought a house during the time when prices and interest rates

  • Felicia M.
  • Verified HomeBuyer
  • July 06, 2021
  • CROSBY, TX

Bought a house during the time when prices and interest rates were rising and the market picks were slim. Through the midst of that madness, I still had a great experience with K. Hovnanian. My Construction Manager Kyle is the reason I'm so in love with my experience and would consider buying from or recommending K. Hovnanian to my loved ones. The home we purchased already had the finishing touches on it, and Kyle has been going above and beyond to make the house feel like home to us by being attentive and exceptionally responsive to our needs. The quality of the home will increase its value ...

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

We love the home Except after a month we are still waiting on screens

  • John M.
  • Verified HomeBuyer
  • July 06, 2021
  • Millsboro, DE

The home is beautiful and we are so happy with everything The only problem after a month we are still waiting on missing screens that have been promised week after week.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

K. Hovnanian® Homes - Sonhard to get hold of the salesperson Karam.

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Mountain House, CA

Sonhard to get hold of the salesperson Karam. She answers text messages/ e-mail after 4-5 days. We haven’t moved to the new home, but there’s already lots of “broken” things like the fence not properly installed, roof tile broken, etc, Few days after we moved, we almost got flooded because there’s leak on the kitchen sink.

K. Hovnanian® Homes responded:
Good morning! Thank you for providing feedback on your recent experience, I am sending your comments to the appropriate local representatives for review. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

We love the house, but there are issues that still need to be addressed.

  • Angela H.
  • Verified HomeBuyer
  • July 06, 2021
  • PHOENIX, AZ

1. Pantry door not fitting properly 2. Glass Panels over fridge missing (Received 10 glass panels instead of 12) 3. Stair step from 1st floor (strip repair) 4. Stucco Repair work done in backyard 5. After stucco repair, patio framing is uneven. 6. Automatic outdoor Cam lights over garage (to be addressed).

K. Hovnanian® Homes responded:
Thanks Angela for the rating! We will send your comments over to the local team for their review. khovnanianhomes

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 3

Everyone has been eager to help. Very friendly team!

  • Vera P.
  • Verified HomeBuyer
  • July 06, 2021
  • Rancho Murieta, CA

I've had a very good experience with friendly, helpful staff, great response to my requests as well as timeliness with delivering what's promised. I love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5