K. Hovnanian® Homes Reviews

I am glad that I chose KHOV as my first home.

I want to start with the fact that overall I am happy with the home. The overall process was fairly good. We did have a last minute delay with only a couple (2 or 3 I can't remember exactly) weeks notice which caused my family to scramble at the last minute to find a place to live. What is most frustrating about the delay is that it was something that could have been avoided with better planning. All KHOV needed to do was to ensure that the gas meter was installed in time instead of waiting until the last minute so that they didn't incur carrying costs with a gas bill. The construction of the home has the feel of quality building and we do not hear people talking or walking from across the home. The materials used are not the most expensive around but are of good quality. Although during construction we asked for KHOV to add 1 ethernet cable to one room that we were going to use as an office and we got the run around. Instead of telling us no, which is what ultimately happened, they strung us along. Apparently running a $20 ethernet cable was too much trouble for them. The design of the home has good flow and having 2 bedrooms with private baths gives us more options. The design of the kitchen and bathrooms were both done well. Even the kitchen cabinets are of good quality. One issue with the design is that we have a white backsplash with a cream colored countertop, I mean who does that. And no we did not have a choice in these options. Even though we asked about changes we were told the process was too far along, even though they were still studding out walls when we bought the place. The finishing of the home is sub-par at best. Some spots I would even call very poor. The flashing around the outside of some of the windows looks like the caulk was put on by a kid finger painting. The interior paint has plenty of drip spots and is so cheap that is is not cleanable. It appears to be eggshell so that it helps to hide the sheetrock finish imperfections. We will need to have the entire interior painted at some point. I have pointed out a lot of the negatives because those are the things that stick in your mind so I want to be sure to set the record straight. I am happy with this home overall and if given the chance I would purchase it again. The home has a great layout, plenty of windows and we love the double ovens in the kitchen. Our salesman Dave and project manager Colin have been very responsive to issues and always have time to talk with us. ... More

Both Heather and Gabriel were extremely responsive during the purchase of our home. They delivered a professional demeanor when asked questions on specific items within the home.

K. Hovnanian’s sales agent was professional, courteous, and knowledgeable. They did a phenomenal job of completing my home as promised.

Great home for the money. We are very happy with the home, the construction and the whole process. Great people and a great business.

The house is well built for track type build - they have a lot of detail in their builds. Their plans are good for older folks like us as well as first home buyers. The use of K. Hovnanian Mortgage was relatively easy as compared to other mortgages I have taken in the past. I would buy another KHov home. Nice job KHov all around....

My experience was a smooth process with the exception of some hiccups from the Sales Counselor Pros:: Temporary Solution:Rectified situation regarding backyard by mailing seeds for grass growth to my address. Cons: Used Condescending Language which was offensive. I am a military veteran and she expressed from her experience most veterans would not get approved for a certain loan amount amount thus exceeding A mortgage amount. I was shocked and appalled. Then she proceeded to ask me about my annual salary. I thought it was quite distasteful and unprofessional. I would recommend that she educates herself regarding veterans and not placing stereotypical connotations regarding whether or not veterans can purchase homes within their affordability. Jumping to conclusions that veterans dont make a decent salary to purchase homes that she may deem out of their financial bracket is unacceptable. ... More

The entire process from signing the contract to closing date was good. The communication with the sales person, construction manager was very good. Hired a private inspector to review to 3 stages of construction and his opinion of construction quality was much better than many builders. Any issues that came up were resolved in a timely manner. But the biggest issue i had was network cabling for home network. The electricians pulled cat6 data cable. They used electrical boxes instead of low voltage boxes in the wall. The cut the cables in the wiring closet with only 30 inches exposed. The even pulled one data cable i paid for and them removed it when sheetrock was installed. They would not allow me to hire my own cabling contractor. The result was i had to rip most of it out and do it myself after closing. I do "IT" support from home and need a reliable home network. Building out a wired home network would have been much easier during framing but was not allowed to do so. Other than the home network problem the outcome of the overall build was pretty good due to the weekly verification of work and communication and initiated with sales and the construction manager. ... More

We have a lot of quality workmanship issues including mold that we had to deal with in a brand new home.

K. Hov is based on production. There are things that should not be encountered in a new home. We noticed some contractors work on what is best for them and not the esthetics or the home. Investing in contractors and having enough contractors to work in a home would be beneficial so they can deliver on time and to your standards and reputation. We foresee having issues with water setting in one area of our backyard. Please note, Jamie was a pleasure to work with and he was ALWAYS responsive. He is a really hard worker and gave us the best experience with him. Every K. Hov employee we came in to contact with were great. ... More

Communication was great. Any issues that came up, they corrected right away.

Very nice and always let you know the progress of your homes

Did a walkthrough before drywall installed and noticed every crack and gap was sealed up before the insulation was put in. Home feel very well sealed up. Even the basement concrete floor is not cold. Its middle of winter and the basement does not feel that cold.

Over all a decent buying experience

Love the house and the experience except the quality of lumber we got.

I’m happy with my Home and would recommend KHOV to anyone. Garrett their construction manager is amazing, he was great and honestly he is the main reason why I would recommend them.

Overall KHOV is a good builder

It was a good experience

Great quality and trustworthy environment

Appliances have scratches. The garage and some areas in the house are not clean and not appearing to be a brand new house. Window frames are dirty due to mud. Carpet is not clean in some areas due to stains of mud. Many other minor issues. Overall it was a good experience.

Which builder paid more attention to co. that poured foundation,which resulted in a back wall in our home be off.It left floor joist and floor un level and a unhappy buyer.,when it came to repairs after accepting the house ,Adam was johnny on the spot,with repairs.

My experience with K.Hovnanian overall good.

They have best models and colors to offer

The sales team and wrap up team were great. The financing experiment was brutal.

My initial contact person with the builder was very responsive to calls and texts and walking me through the process. When I actually got into the home, I was instructed to send emails to the identified email address. I got an auto reply that someone would get back to me within 48 hours. Weeks went by without me hearing from anyone. I saw one of the building managers around working on the neighbor's home and he handled some things personally for me. that was helpful. So, overall, the system has some gaps that need to be addressed; however, there were several individuals within the company that helped make things smooth for me. I would definitely recommend this builder to someone who was looking to purchase. ... More