K. Hovnanian® Homes Reviews

Great sales man service Thank you Mr Reggie !!!!!

communication was key to our amazing experience. Both Allen and Mike always kept us in the loop with every step of the process.

The home was completed on time even in theses chaotic times.

Overall, I am happy with my purchase. There were a few bumps and hick-ups when using my own mortgage lender as opposed to the one provided. Aside from that, I’m happy here. Thank you.

I was happy they were able to stick with the timeline however it was just an average experience. The foreman for KH was good but the paint and clean up was subpar.

Decent quality houses but worst communication and post-purchase support. No team to help you or answer your question. You need to be fully dependent on the salesperson who will respond at his/her convenience.

The whole team from sales to mortgage and all the builders were very caring and on top of any situation before I could point it out. Everyone made the whole process a lot less stressful. Thank you to everyone involved we will be enjoying our new home for years to come.

From our sales to our warranty service, KHovnanian so far has been great to us. Heather made our decision process and everything in-between a great experience. Honestly, we wanted a different type of design from other builders, but because they lacked customer service, we went back Calloway Trails because of her. Starting with Keith then to Andrew, these project managers/superintendents managed our build and our communication (requests and more) great. Lastly, Julie just isn't a great warranty representative, she is an awesome person that makes us feel comfortable with any questions or concerns we have. ... More

Everyone was so helpful and especially Paula was amazing in every step and process very professional and caring would definitely recommend someone who wants to buy a home here .

Paul and Karen at Khov went out of the way to fulfill my needs/requests. Especially, Paul, the builder who consistently went out of the way to facilitate my questions and answered in a timely fashion. Not only that, he did certain addition based on my needs. He was always available to answer my questions and went over and beyond, to measure my backyard for sod install. If I were to build another house, I will go with Karen, Paul, and KHov; this is the best team to work with and they are very understanding of customer's needs.

Fast, easy, affordable and great designs

They take care of you

They were really friendly, even after moving in I still have a relationship with them, they answer all of my questions, either through call, text, email or even if I just popped into the office.

Our purchase of this home was relatively easy. I appreciated the responsiveness of the sales, building, and title team.

Great customer service but I feel like more attention needs to be put towards quality checks of completed work. I often had to point out things to be corrected that I felt the construction supervisor should have identified and corrected even before I had to mention it.

We had a very honest and helpful agent which led us into purchasing this property. The closing and walk thru of this home was/is a nightmare. The mortgage team was deceptive and not there to help the buyer, we were promised a deal and had to argue and lost regardless of the evidence provided regarding his mistake. The superintendent wanted to argue major architectural flaws in the home, stating that regardless of our concerns he "can't and won't change it because of time". It ended up being done! After we closed, we have had a variety of issues with the home, such as a sink leak where the customer service representative refused until forced, to remove the dishwasher where the wall was notibly wet, because he assured us it was dry. Trying to have that properly addressed was a nightmare, having the wrong appliances installed was highly ranked up there with still no resolve. So, no we would never do it again. The craftsmanship is thd lowest I have ever seen and if things were monitored as our house was built than the buyer wouldn't have remorse moving into their finished product. ... More

Experience has been good so far

Clay, Kyle, and Jared were very helpful.

Overall buying experience was excellent. Numerous minor issues on delivery (hvac wiring, trim flaws, paint spatter, etc.).

Since the first moment we stepped into the sales office to inquire about the homes we were treated great, once we decided to go ahead and apply we felt everyone was on board with us and the fact that we could do everything online was the best, but, even by doing everything online, we got support and got all my questions answered in a timely manner. Thank you Rachelle, Jodie and Jennifer.

Robert the builder is always available friendly and took his time to explain the process and what was being done in the home. Even after living here a month we reached out to him and he is still as friendly and helpful as he was before buying our home. Overall great experience!

I had an amazing experience from beginning to end! I’ve never purchased a house before, but this experience was perfect to me. Everyone did everything they were supposed to and I got all the answers I needed quickly. I’m beyond pleased with my experience and my beautiful home!

Everyone I interacted with was responsive & awesome to work with. Special thanks to Mike M, Alan W, Karissa B & Dee Dee. Very happy with KHOV's design touches and quality of work!

Very professional and very knowledgeable.

They truly go above and beyond to make sure the building process was fun, smooth and exciting. Although there were delays that were out of their control they still managed to make sure we were taken care of and always in the loop. Our house is beautiful and we couldn't be more happy with the finished product!