K. Hovnanian® Homes Reviews

Brian is awesome so is Justin in the models New crew the new guy in charge of repairs and walk threw is awesome Lisa is awesome We had a ruff start but it’s much better now the crew is awesome and repairs are all being well addressed everyone is on point they have gone threw transfer of new employees but you are on point now great job to everyone thank you all

The customer service from all of Hovnanian's representatives was excellent!

Very efficient home-building process. KHOV knows what they're doing!

We enjoyed working with the sales staff, they were very friendly and helpful. We were disappointed that K-Hov did not honor their own Hometown Hero credit, that is why the lower score for Trustworthiness.

I really appreciated our sales agent, April. She worked for us daily and never brushed things under the rug. She was so patient with my million questions everyday! Every location needs an April!

The builder showed concern for our needs

Overall good experience. Would I purchase new construction in the future? Maybe not. There were a lot of cosmetic issues throughout the house that I feel were a result of rushed work. However that seems to be the nature of the game. For the price I think it was a great experience. Definitely recommend having a realtor and someone who understands the financial side, we did not have either and I feel like our experience suffered because of that. Overall I am very pleased with my new home.

Reggie, Kem and the lady in the office are wonderful. They are always available for their customers. I love it

The crew helping get you into a house is great

The sales team was very helpful, but the finance team was another story. We had alot of back and forth which we have never had before in buying expierience. Maybe its just the times now?

My overall experience was really good. I looked at these homes for about a year before I purchased. Debbie was always so kind and upbeat each time she saw me. She kept me abreast of pricing and waitlists. I ended up buying a house bigger than the one I was initially looking at for cheaper! This was my first home so I really had no idea what all was involved, let alone going through the process of it being built. Shannon helped me SO much. She was available when I had questions or concerns. She was patient and explained things in layman's terms. She was the best. I do not think I would have been able to get through the process without her. The house has a few issues that have come up. Very small though. Cabinets are scratched, toilet seat cracked, chipped stucco, and shower door height being too short (I'm 5'9"). Nothing that could not be fixed though. Buying a home is overwhelming, but the reward is worth it. I would do it over again with the women of KHov. Next are my pictures on Instagram! ... More

They delivered earlier than expected.

Great experience- our first time building.

We are happy overall. Very pleased with the warranty representative. Not very happy with the sloppy painters as we continue to find and clean up paint on the floor and hardware. Thanks!

The overall experience wasn’t bad. The financing team was fantastic.

Good value, easy home buying process

Happy with my purchase, its way better than living in an apartment. My cats and I love the new home and all the space we have to roam around. I get compliments on the flower bed outside often and the location. I like being close to work as well as the airport. The KHOV family is always available to answer any questions I may have and has kept in touch with me to make sure things are going smooth and I am enjoying my new home. The process was pretty easy and still worth it despite current worldwide pandemic and issues. I am used to traveling and deploying so whether this is my forever home or not it is my permanent home as of right now. Love the neighbors, and quietness of the area, I will be happy when we start receiving mail from the post office so I wont have to make a trip. ... More

Great people to deal with. Very responsive to issues. Excellent service, and nice quality build.

Everyone I worked with was responsive and followed up in a timely manner.

Check everything before you move in

AC unit too small for home.

Build and punch-list were not without issues, but the builder was very responsive. Overall I feel like we had far fewer issues than friends and relatives have had with other builders. Overall we are a satisfied customer, and have no regrets.

All in all, the process was really good and any bumps we experienced were managed satisfactorily.

Our home is immaculate, The site realtor Shauna and site manager Mike were fantastic, we appreciate all their help and insight, My only issue came with getting a loan officer to start the process. We were shuffled between three different loan officers and had two different loan processors. We are thankful for our home and I did refer my friend to Khov their new home build.

My fiancé and I love our new K Hov home. There are minor dings and dents around the home but this is normal across the board with any new or used home. Where the service is superb is with the warranty department. They have been excellent this far with fixing things in a timely manner. We will continue feedback thru the one year warranty period. The Dwight Street is a little low on light at night and I think it’s due to some of the lights in the road being off. Turning them on would be great to increase the safety of our Inspirado neighborhood. Another concern is that google maps doesn’t have our home listed correctly. Because of this, many of our packages have been delivered or delayed for weeks on end. Having the homes on Google maps should be done while the new homes are being built. Also, getting mail delivered has been a nightmare for us. Between my husband and I, we have called the post office so many times and nothing gets done. The post office says the mailman needs a master key to be able to open and deliver our mail but this has not happened and having the help of the builder to give them the master key would be great because we have not had a single piece of mail in over a month. Crazy to think that my personal information is floating around in space somewhere. Aside from these minor complaints that I wish to be heard and helped with, I would recommend this builder to my closest friends and family. Please help us K Hov. ... More