K. Hovnanian® Homes Reviews

Buying a Khovanian home was a fun experience. Sales team was very helpful. When walk through a were scheduled they were during working hours, I do think a different time frame would be better. The home is beautiful in itself given that it’s new but as we live in it longer we do see defects that we have brought to the superintendent attention. I do understand that there is a delay and shortages due to Covid, but if things are done right the first time there is no need to go back and fix anything. Overall my experience was ok, there was a confusion on delivering my keys. Construction manager was holding on to them when we were standing outside our home. I didn’t expect it to be magical but I also didn’t expect to have to wait an hour for the construction manager to decide when he wanted to give me my keys. ... More

Nice size houses and in a good zone

My home is beautiful and quality. Builder is excellent to work with.

The overall process was great! They are great people!

Quality of workmanship is so poor, you can tell they did everything so quick or in hurry that they do not care what the outcome or quality is. The sad part is, if, you make a request for them to fix any issues, it takes forever. Forever is not an overexageration, as a matter of fact up until now my issues them are not fixed yet, countless follow ups and they do not care! All they want is to hand off the key to you and whatever issues you found prior, is full of promises. We will do this and do that.... if you do purchase a home with them, make sure you have them fix your issues prior to finalizing everything or else, like me I have to constatly request for them to fix making you the one asking them for favors, were it should hVe been their responsibility from the beginning, if only they did right. ... More

This process was amazing and we couldn’t be happier with our home and the customer service we had.

They use great materials and don't cut corners

Everything was great to experience

Unfortunately, the copy paste responses of the loan teams are to blame for the loss of the star. I'm also dealing with an issue with my home insurance I shouldn't have to deal with created by the title company and the loan team. Everything else was great. We love our house.

Excellent experience. Each and every person we worked with throughout the process was professional helpful and made it an enjoyable experience.

This is our second KHov home purchase. The first was in Monterey Park in Gilroy, Ca. The quality there was much nicer. This one, we have holes around the outlets, many light switched are setting at an angle. The cabinets are very good quality. We are still picking up cigarette buttes and nails from our front and back yard. It took several tries to reach our service person. The seams for baseboards and door frames have very obvious gaps andWe miss the manual, as the online portal is not secure and we probably wont use it until that is fixed. The thermostats are not centrally located. Overall we are disappointed with the quality and the unfinished look of the home. Our sales person, John was very helpful in our purchase, we needed a quick move in and he delivered. We were very happy with his frankness and his quick responses and his willingness to help. I have nothing kind to say about anyone else in this process, but they were bodies who showed up eventually. ... More

The transaction was pleasant, professional,but not To professional that you feel dry,but they welcome you warmly and attend to all your needs

Was a great experience! They did a phenomenal job!!

This is the first home that we have bought here and we feel that we made the right decision by choosing Khovnanian as our home builder. The process was transparent and seamless, right from initial buying, the design center experience, and the entire home building process. At every step, we were notified about the progress and also images being sent to see how things are progressing. Weekly / bi-weekly meetings with the construction manager helps us understand in detail and call out anything that needs attention. Special Mention to the construction Manager Dave, he has spent a good amount of time helping us understand different aspects of the house and giving us detailed walk-throughs. The final walk-through was one of the best! Nonetheless, Vicky - who helped us along the way right from the start until now. She has been on top of most of the things and helping us with any questions we might have. Overall, I would recommend Khov! ... More

I had great communication with the Sales Team, Design Team and the builders. They were AMAZING and made the process exciting and informative as a homeowner. I was however, a little let down throughout the entire process with the Mortgage Team ( the paperwork side of the purchase). As a first time home buyer, this was the most upsetting and confusing part of the process. Overall, I HIGHLY recommend K. Hovnanian!!

Design process went smoothly, however always a few hiccups with new construction.

The home that was built is beautiful and far exceeded our expectations. However, the process was overshadowed by the poor management in the sales office. The staff is not communicative about appropriate next steps in the building and closing process. The staff was not communicative to outside lenders and real estate professionals. The staff was downright rude in many circumstances and if my family had not invested so much time and money in the process, we would have walked away from the building process completely.

Leslye and Scott were fantastic to work with and were always flexible.

K hovnanian rejected my first attempt. I explained at length why They are easily the worst company I’ve ever encountered.

The whole process was easy, fun, and the people were great!

That it was an overall great experience! Katrina was detailed and engaged while George was personable,easy and such a great help. I truly appreciate all involved and am just grateful. Would I recommend kHovnanian? I surely will. Thanks for everything. My wife and I are well pleased!

Everyone from sales to construction manager and the lenders where always helpful and always answer my problems or questions very quickly. They all where great. Rick, Charlie, and Jodie.

Great experience and everything was done in Tina as they promised.

My family and I had an amazing experience in purchasing our first house with K. Hovnanian Homes. From the sales staff to the builders team and everyone in between, we were provided with regular and consistent communication every step of the way. It was a seamless transition to our new home, our forever home.

Great Team i was able to contact them if i had any questions or they would contact me if there was any changes. Good experience.