K. Hovnanian® Homes Reviews

The salesman was great and attentive as needed, the builder not so much. The work is so sloppy to say the least. Even with the walkthroughs pointing out as much as possible the repairs were also rushed and sloppy. Due to the winter storm my second walk through was the evening before my closing and you could tell the builder was not inclined to fixing all the flaws. We had been living with family for months and were ready to be back in our own space so we closed and I planned to tackle some of the flaws myself; however, DAILY I find more flaws. I love my home itself but the workmanship makes me soo upset every time I find something new. This is not my first home but my first new build and I believe for the price and the home being new the work SHOULD have been way better. Not to mention the materials are cheap the paint and caulking should not be cracking after a month! ... More

This our second home and this is the best experience buying the home and very good quality of the house for what we paid .

Our experience with K. Hovnanian homes was great! They were very helpful throughout the whole process and the builders were honest about delays and timelines and kept us in the loop the whole time. Very pleased with the whole process and especially the end result. We love our new home. Thank you!

Through a pandemic we were able to get our home built in a timely manner and the outcome is everything we wanted. Great company to entrust something so sacred. Thank you

Our family had a great experience from the minute we met our Sales Agent Kyle. He walked us through the entire process and was always professional and very efficient! We had to relocate from out of state and he helped make our relocation and the purchase of our new home effortless. I would highly recommend KHov and our sales agent Kyle!

It is a nice residential area. Great product. Only issue i have is the size of our ally way for garage and parking.

We love our new home; however communication could have been better and felt our concerns were brushed off. Paint on walls and wood trim SHOULD have been done better.

We put a deposit down on our hosue 6 months before it was built as soon as it was listed for sale. The intial incentive to buy was 15k, the first day we arrived, there where no Clairmont's available and we where told we would be notified when they would be ready. 3 days later we got the call and we put down the deposit right away, only to find out the 15k dropped to 10k and even though we where there with check book in hand 3 days prior and they didn't have the unit available that was posted online, they didn't honor the original incentive. Through out the process, they are no lists to tell you what is included in the standard price and what is an add on. Some items have signs but not all things. There where multiple things that were told to my wife and I that were included and then later told were not included and where extras including frameless shower doors in the farm house package and painted trim that was different that what is the actual color you get. We joined the face book page for the community and where terrified to read everyone's horror stories. We knew they were behind schedule because of covid and rushed through the build and lots of issues are coming up. We were forced to close even though our drive way is not paved, our street is not paved, there is no grass or landscaping. There have been a ton of minor issues and virtually impossible to get anyone to return a phone call let alone follow up with an issue. We were also assured that no construction vehicles would be allowed through the neighborhood and almost every morning we are woken up by tractors and giant machines that drive right down our street hauling dirt. It coves the streets and gets your car and shoes covered in mud. Our carpets are not installed properly, our stairs are not installed properly and make crazy creeks and cracks and our floors on the main level are so slanted that a ball rolls the second you put in on the floor. Fire place is uneven and unlevel. No water pressure in any of the showers. Garage and front entrance way was never cleaned before turn over and we were left to clean everything our selves. There is a hole in our front steps. Screens keep fall out of the windows. The electrical outlets keep tripping in the kitchen when you plug in a coffee maker or phone charger. Have to keep going to basement to reset the circuit breaker. Bottom line is the house is beautiful on line, and staged. However the I feel that the work was rushed and things were done cheaply and quickly. For 800K , the house should be in better condition and the level of follow up from K hov needs to get fixed. The entire community is talking about how they feel like the got the wool pulled over there eyes. ... More

Star ratings would be higher if KHov didn't use ESD for low voltage installation. ESD has abysmal correspondence. Also, if KHov drained downspouts into french drains, I would rate them higher. Sitting next to an American Legend home that uses french drains makes me feel bad, knowing that wasn't even an option. Speaking of, the lack of standard options and upgrades that KHov has is a little upsetting.

Khov is very responsive. Elizabeth our sales rep, was the best sales person I have ever had the pleasure to work with! We love our new khov home. Quality builder!

The experience buying a home from them was great we would do it again and definitely tell others to do the same.

We really like our home. My only wish is that we did not have to wait for the construction process. I guess it is par for the course when it is customized.

From the first time we arrived at the sales office, we were impressed by the agent's professionalism, knowledge and friendliness. It continued with the construction manager's input as well. Great team!

Nice experience, thanks for your patience and your help with my family!!

They are decent builders. You will not be getting the best workers, but just decent enough. You will encounter some issues with workmanship, and in some cases you will just be on your own with these issues.

Be sure to make good notes i specifically asked for cement 10x10 to be done that way i dont do later on. Everyone seems to forget make sure old notes are matching with sales person!!!

I had a great experience from the sales team, lender and the construction manager.

They will fix what they promise to fix. Very trustworthy

When my wife and I had the final walk through we enjoyed seeing our new home after being in it I have noticed corners that were cut and other issues. Examples chips in the flooring, wavy walls and ceilings, bowed doors and a raised floor drain. I put a call in one day about the furnace exhaust and I had to make an issue with the builder in order to get it corrected. I guess I will keep on KHOV and hopefully things will work out.

We were assisted throughout this process with true kindness, and care. They were not just trying to sell us a house, they knew we were looking for a home, and they did all in their power to assist us in finding the right home for our family. Every hiccup, bump, hurdle, and valley we traveled our agent John and Anna, our tour guide Brian was there to help us through, encourage us that this too shall pass, and a lot of times fight for us when we were thinking of throwing in the towel. This is not just a company selling a bunch of houses, this is a family helping other families find affordable homes. We cannot thank all that have assisted us enough. There are enough words invented, so I leave the with... Thank you! ... More

The Company wasn't very helpful or understanding of pandemic issues complicating home buying process. Sellers was not helpful or patient with VA process. This was not a very easy process.Causing us (The Buyers) more expenses in living and home cost.

It was a great experience.

Allison, the sales agent is very helpful when I have questions and concerns. However, Tom did the sloppy job repairing broken retaining block walls. And before moving into residence, Tom refused to replace kitchen sliding screen where it has a hole. Not happy!

Very pleasurable experience. The Sales Staff were very helpful and pleasant.

I love my new home, This is the second home I purchased from Hovanian homes, excellent home builder!