K. Hovnanian® Homes Reviews

The sales rep was very attentive and timely in both responses and updates; very diligent, reliable, accommodating, and efficient. She helped make the home-buying process and experience easy and enjoyable. Additionally, she helped smooth over some bumps in the road. The building team did a good job overall, despite some moments of untimely responses. Team members were very courteous, and their follow-up repairs (per inspection reports) were timely and clean.

Star ratings would be higher if KHov didn't use ESD for low voltage installation. ESD has abysmal correspondence. Also, if KHov drained downspouts into french drains, I would rate them higher. Sitting next to an American Legend home that uses french drains makes me feel bad, knowing that wasn't even an option. Speaking of, the lack of standard options and upgrades that KHov has is a little upsetting.

We really like our home. My only wish is that we did not have to wait for the construction process. I guess it is par for the course when it is customized.

Friendly, courteous, willingness to answer call on day off

Lesa and Will were great to work with!

That my back yard would be looking at the water, that didn’t happen. It’s a privacy fence, instead a iIron rod fence. My loan guy Nate was good.

The builder was helpful when things went wrong. They were very responsive to our concerns and stepped in when there was an issue. The work on the home itself was not as clean and seamless but we were okay with that since the builder was able to work with us and provide extra caulking in areas as needed.

The home is very nice and it has been a great purchase.

They where great to work with

Overall was a good experience building first home.

Overall good! It’s worth it to buy new house. Thank you

My overall experience when it came to the process was good. I was especially happy with the sales office and the agent working there as well as the mortgage/lender company! An absolute pleasure to work with and I could not be more happy with them! I'm disappointed with the workmanship of the home - particularly the paint job and the cabinetry. Extremely inconsistent (upstairs cabinets were nearly done perfect. The kitchen cabinets are terrible and done so sloppy) and found a lot of flaws and mistakes. Some that they are willing to fix and some that they wont.

The entire Khov staff were very professional and super responsive. Made the process easy.

Great team from sales to construction team and its management.

The experience was positive for the most part , sales person was great and loan officer was great to work with, it was stressful at the end with closing and title company. Closing was also not very efficient . definitely these are the 2 areas needing improvement hence 4 stars...I would give it 5 if it was not so stressful and having to work with very un organize parties

So far I am enjoying my new home and any issues are being addressed.

For the most part I am satisfied with our new home. The project managers and sales guys were the best part of this experience. They were easy to work with, responsive, helpful and very competent. The corporate side was not so good. They did not work with us on any small changes we wanted to make no matter it didn't effect the house. Very inflexible on just about everything. If it wasn't for the sales guys and PMs, we probably would have walked away from the house. The standard interior options they give are a joke. And upgrading anything is very expensive. Add to the misery, the upgrade options are limited. Best of a bad situation. You can choose the standard options if you want to live in a expensive low rate hotel room. They force you to upgrade everything to make your house look like the 600k house it is supposed to be. The paint is terrible quality. If you look at it wrong or think about touching it, it marks up and if you try to wipe it the paint comes off. The corporates would not let me buy better paint. Now to have have the interior repainted, on a brand new house, will cost 8k-10k. The driveway, though paved is insufficient unless you have only vehicle. We will see about the sod....they are replacing a significant portion right now. I dont know if the landscapers put much effort into the job. Throwing sod down and not preparing the ground seems a waste. It looks good just long enough to close. Again, the PMs and salesmen have worked hard to make right what issues I have had since closing and have gone out of there way in that regard. The 4 star rating is for them and them alone. ... More

Overall ok but disappointed with the warranty services.

Good house for the price, but we had to correct a number of errors they made during the building process. Luckily, we live nearby so we caught the problems and they were able to be fixed right away. If you stay on top of them, you should be happy with the final product.

Save your emails. Get your own home inspector. It never goes the way you expect it.

I was wondering why builder didn't catch the problem earlier.

Very satisfied with our new home

Mark the contractor has been wonderful and responsive to any issues. Matt, the sales guy is very likable and easy to get along with.

The process was quick and easy.

Elegant beautiful build but would have been rated higher if something could have been done with the sound coming inside especially with the master bedroom location and the trains that go honking all night