K. Hovnanian® Homes Reviews

Overall experience was great... Jean, our sales rep was great, couldn't ask for a better person to help us with whats really a big time consuming and stressful process....Rich, Greg, from corporate, helped out with getting some things taken care of in the build process, so was our production manager Steve...and Ryan...as a contractor I know how difficult it is to mange a build, deal with subs and then deal with customers....Steve does a great job....We are happy with the quality of the home, probably the best built "new Construction you can get without going semi custom or custom built...My wife and I are happy in our new home.... P.S. The Experience with their mortgage company was why they didn't get 5 stars from me and I would probably need a much "bigger incentive" if I ever needed to go through them again...completely unprofessional, i felt i got my mortgage, at 711...sorry 711... ... More

We bought a move in ready home which was not custom for us but has a lot of beautiful upgrades. The KHOV design staff made the house to suit a large family and guest areas. Although we love the house we definitely would do a few things different. The Garage is small and only able to park one car inside. I would suggest the extensions in all directions if your building. We found out our gas meter is to small and needs upgraded to a larger size. Khov brushed over the 20 ft easement on our property. But I guess we should have read better. What’s behind the walls we will never know. Since the house was already built we are trusting the workman ship is good. Fingers crossed.but like any home already built new or old it’s always a gamble. But the sales team was impressive and answered any questions I had and bent over backwards for us every step of the way. I would definitely recommend KHOV over a lot of the other builders. We love our house and our new neighborhood. And we are happy that we choose KHOV. ... More

All was fine with the exception of I did not have the full option and buy into options like lighting and choice of fixtures, etc. I lost both my sales person and builder half way through the project so I felt lost. Never the less I must say Carl did an excellent job in seeing me through the completion of the project. Everything else is nothing to talk about.

there were some little things that came after we moved in. some imperfection here and there. otherwise love it. Will was a great deal of help. always given us updates on the progress of our home. in the beginning there were some misleading information on what was included in the 50% off on upgrades so it put us somewhat over our budget. We didn't want as high of a payment. So if we would have known that the upgrades didn't include the structure we would have add as much. plus in the package before we went to the design part took the 50% off right away. this was explained to us. So we were under the assumption that it was all upgrades. We wouldn't have add as much on the structural part of the build. We love the home and would have it any other way just wish we were better informed. ... More

Great home, great service upto the point where we bought the home. However, given it was a model we didnt receive the attention we would have liked to some issues after we closed. All in all pretty happy.

The base price of the homes in Villago are extremely affordable, although options and upgrades are terribly inflated.

quality and finish of house is not as expected

Friendly and responsive staff from sale and mortgage company, to on site staff to address any issues.

On the surface it looks beautiful but once living in the home you notice flaws such as cheaper quality materials in almost everything.. the longer you live in the home the more you find the lack of workmanship such as in the electrical system. It is as if they hired vendors who were supervised on the job. But KHOV’s warranty and response to those issues has been superior.

Sales people and on site construction supervisors were professional and responsive. Finance personnel were were not always professional and somewhat none responsive. Overall good experience.

We hear loud noises walking on the upper condo which is unbearable. Floor should have better noise reduction system.

The process of buying was smooth and enjoyable. However, the quality and craftsmanship has proved to be an issue. I do have confidence they will assist with making things better.

I have a decent experience but in a rush to finish the closing at the earliest and handover to client, builders left several things. I had to raise tickets for multiple issues and i am still raising issues and following up every week. Good thing is they are addressing all the issues without fail but raising tickets and following up each time is a pain.

Good overall. Everything is good quality, just some things a little rushed, but they're responsive with the fixing. Only downside is the price, as it is everywhere. Overall 4/5. Free upgrades I think it deserves for the price: installed smart thermostat, smart doorbell (so it's easy to replace), and at least one HVAC vent in the loft, since it's quite the pricy upgrade and it gets VERY hot in the summer, and VERY cold in the winter. My AC unit unfortunately doesn't heat/cool at the moment, so I might be extra bias on that one.

We felt on our walk through was rushed. and then we felt the house wasn't cleaned as well as we thought it should be upon move in. Couple of issues we noted on walk through were brushed off. (for example...".Oh just put some cleaner on that"...) We did eventually get things taken care of but not until after we made a list and it was fixed through warranty.. But it really shouldn't have been done that way. We do like our home....

There were items that I would have liked to have included and they refused. In this northern area, I would have preferred to have the garage insulated and the hvac included. It makes for a very cold environment in the winter and hot in the summer.

It was pretty seamless from start to finish.

After months of searching for the perfect home, we found this quick move in home at Rancho Cordova with great incentives esp the rate buy down. The sales person John is accommodating and they resolve issues quick. Will def recommend.

The process of building the house was pretty good even though much of it had to be done from out of state. Nick in sales was very responsive and accommodating. The build was done 1 month early which was a major benefit for our family. The process of buying was smooth with Khov financing even though our 1st payment never went to Khov because they sold the loan the day after we signed. The warranty support has been prompt. The longer we are in it, though, the more we can tell that the quality of work in some places is sloppy. (Ex. tile work in the bathrooms, carpet laid over trash, missed painting over primer, the finishing work like caulking throughout the home, overall attention to detail, etc). You can also tell when you get a closer look, some of the materials used are not quality products (ex. the top tier carpet is still builder grade, some of the wood work is pressed boards, etc). Overall do we love the home? Yes! ... More

The surrounding residential area is quite quiet, and as a residential area, there are many convenient facilities, which is quite nice.

generally a good experience overall

Initial item/punch lists not handled well or at all. New person in charge of fixing items is on it and awesome. Not thrilled with paint option for texture delete walls. I would have paid for upgrade to next paint level. House interior needs to be painted already because white flat gets marked up by the air. Not a reasonable thing to have to do after 3 months. Cabinet choices were not great for price point of house, as well as lack of cabinets/closets. Gourmet kitchen has a tiny fridge. I would extend a few of the options. More cabinets through kitchen dining area/ offer some floor design and kitchen designs ideas/portfolio ahead of design process to make that a more comfortable process. The house is nice but some of these issues would have made it to next level. Sales people and construction managers were very helpful. Financing should have had a 2-3 yr rate buydown because expecting to buy a home in 3-4 percent and it being 3 percent higher is not a good move. ... More

We love our KHovnanian home! The very few issues we’ve had after moving in have been taken care of and the house feels very well built. We liked the floor plans and we’re glad to find one that fit everything we needed in our first home together.

I felt good about my purchase a little upsetting with the final move in. The quality is subpar as far as the materials used. As for the builders team, they were not as efficient nor effective as to all that was promised. (Touch up paint after move in, none was left as promised, after inquiring I was told they don’t do that anymore, no cleaning after work completed. No timely response to my questions and issues. Overall I would purchase a new home with khov

We love our new home, however, we were very disappointed in the workmanship of the drywall finish. There were and still are poorly finished areas on the wall. You could almost say the guy was drunk when he spackled the walls...gouges, cuts, drops of spackle, areas of no sanding; awful. Also, does your builder think everyone is 7 feet tall?? Why are the shower heads and the bathroom light bars nearly 8 feet high?? For us, at retired age, it will be very difficult to change light bulbs and merely clean the fixture. Ridiculous.