K. Hovnanian® Homes Reviews

The loan processing was extraordinary.. But the final walkthrough of the house before closing was not upto the mark... all the issue pointed put during first walk through were not corrected and what was found was the blue tape was just removed and when finally asked they suggested we raise. Maintenance request to complete the issues.. which was not expected..construction supervisor need to take care of these issues for these issues for a better experience to new home owners

My house turned out great. I hired a private inspector and only minor cosmetic issues were reported. Carlos frequently updated me with the progress of the construction and was very informative. I'm grateful for his advises. Jacob was very responsive to service requests after closing of the home. My only issue was with the loan officers. I don't know if this is normal but the final closing amount was not provided to me until the day before closing and that resulted payment not received on time.

I called to see if it was possible to reschedule it but no one got ever back to me and I almost had to rush back from work

The entire process extremely pleasant. Carla and Josh in the sales office were very helpful and informative.

Was disappointed with texture and paint quality. Very happy with rest of construction.

House is great, but was not ready to move in yet. Everything from the quality inspection needed to be fixed still (touch up paint, shoe molding install, cabinet defects, door jambs not functional, final cleaning, counter top deficiency, air filter vents needed to be cut in). KHov has been great to work with us through the issues though, just slow. Now over two months into the home we are still scheduling fixes.

Inspect every corner, room, inside, outside, top, bottom. With that being said, my sales rep, contractor, lender, and everyone that I personally dealt with were nice, respectful, and attentive to my concerns. I am just not happy about the workmanship of their workers.

Value for the price is OK but the quality of the work does not seem to be very good. Other builders do a lot of standard things that are upgrade with a K HOV That brings the total price of The house compared to the other builders even starting with a lower base price.

I'm very happy with my new home. It's my perfect retirement home!

After hearing some of the horror stories with the competing builders I am glad we chose this builder. There will alway be minor issues and Mark Curtis does a great job responding and getting issues resolved.

I’ve purchased a KHov home before and the quality assurance on workmanship was lacking in comparison to my first home. Nevertheless, I’d buy another KHov home but I’d just micro-check everything.

We are happy with the home, community and how the company responded to the few issues we found once we moved in. I recommed the Casa Del Mar community and K. Hovnanian Inc.

The warranty department has been great, Brett, Nick, and Kristi. They are very responsive. However, the sales experience was not good, as the people in the front office were unpleasant. Also, since closing, we’ve had numerous issues that have needed to be repaired. The quality of the construction of the home and materials was unacceptable.

The house is clearly a track build. There are a few disappointing items in the house which could’ve had a little bit more attention to detail where I understand the track build and not a custom build. There are so many issues that they just don’t seem to want to look at I hear so many new homeowners floors are sloping. Have they fixed the issue in the future homes that they’re building? They don’t seem to want to give an answer. They’re very uncommunicative after you move in.

The home buying experiencewas strong for the most part, but communication was severely lacking from our salesperson, Joe, at times, and that somewhat soured the buying experience. But we do appreciate Casey, one of the construction managers, who went the extra mile for us prior to our settlement and orientation. More importantly, we've had to report a dozen or so small repair requests since moving in within the first three months, and while about a third of them have been fixed in a timely manner, most have not, despite our 1-year warranty. We've had to chase down staff to follow up on repairs. None of the faults have been major, except a leak in our master bathroom sink (the drywall had to be pulled out, and it has gone unrepaired for months). The paint on the walls is extremely thin, so it's incredibly easy to scuff or dirty the walls, but overall we're grateful every day for a house of this quality at the price we got it at. ... More

Construction managers work hard to earn perfect score after we buy home they vanish . Home had lot of issues starting from basement leaks , HVAC pipe rusted , it is truly heartbreaking to put my blood & sweat to buy this home and then I encounter these issues . You guys did ok but I’m still healing from this home buying experience, KHOV is a reputed builder - I put lot of trust in you .

Sales, the team was great. Offerings, great. At the end of the day, we were fully satisfied with the sales process and what we got for what we paid. Seriously. But that said, we're only 90 days into our new home, and we've had at least a dozen problems. Two of 3 toilets have failed, one causing a flood. Reason - cheap contractor parts. One toilet had to be fixed twice. Fridge door wouldn't close. hardware not tight, now shifting and off level. Leak coming from washer, been waiting 3+ weeks for repair on that. The painters they used are probably 9 year olds, I've seen better finger painting. Khov holds themselves out as high end. They're fliting with it. But when I take occupancy, there should be NO issues, and only minimal issues thereafter. Not the case with us. Nor our neighbors, I might add. ... More

On the surface it looks beautiful but once living in the home you notice flaws such as cheaper quality materials in almost everything.. the longer you live in the home the more you find the lack of workmanship such as in the electrical system. It is as if they hired vendors who were supervised on the job. But KHOV’s warranty and response to those issues has been superior.

Responsiveness to issues is hit or miss. Sometimes its immediate, and sometimes I have to track down and pester people to get the problems addressed.

I can't get the head of construction to respond to my texts or calls, never mind that HE reached out to ME asking about whether KHOV installed the right doors inside my garage. I still don't know because NOBODY WILL GET BACK TO ME.

1.Not great when It comes to quality and workmanship 2.No value for the price paid. 3.Good team and company but not a great construction and quality.

For the most part, I am very satisfied with my new K Hovnanian home. There has been multiple changes with the construction supervisor during the building process. I moved into my home the beginning of November and have still not been contacted regarding my 30 day “list of concerns “. This may be due to yet another change in personnel and the ball was dropped. My construction supervisors were great to work with as the house was built but now I am not sure how to resolve the current issues with my home. I have already spent my own money fixing a sump pump that would not turn off, a garage door that literally jumped off the track (the contact info for the installer was indicated on a sticker), they would not return my phone call. I am frustrated at this point because I do love my new home! ... More

It was streamlined but craftsmanship could be improved

Sales people and on site construction supervisors were professional and responsive. Finance personnel were were not always professional and somewhat none responsive. Overall good experience.

When we bought the house, we were aware that the flooring was not of the highest quality, but we were okay with that trade-off. However, we encountered a couple of issues that were disappointing. When attempting to mount a TV upstairs, we discovered that the studs are spaced every 2 feet on interior non-load bearing walls, which made the process more challenging than expected. Additionally, the glass on the patio door was scratched, and we have been waiting for a replacement for almost three months now.