K. Hovnanian® Homes Reviews

Robert was responsive and detailed.

Be prepared for a rough ride, missed meetings and a lack of service

Attention to detail was not there

KHOV does not allow future owner conduct professional inspection before closing. A red flag .They promise you one year warranty after the purchase; however, half of the issue they push it back as cosmetic. I hired a professional inspector after the closing, 55 pages report with pictures of findings. Some of those , according to the certified inspector, in violation of code . Some of the contractors do not respond for months.

The home did not come with what we were sold by our sales person. We were told that we were going to get a gas line into the back yard, pre wiring for cameras, pre wiring for alarm, drop station, cabinets above my refrigerator. These are all items that we were sold that the home wasn’t built with. I have had a plumbing issue since the day I moved in with my second bathroom, the toilet does not flush right. The first time someone showed up he said he didn’t have the correct tools and left, the second time someone showed up un announced while I was on my way to work and the third person who showed up told my husband that he was “just fulfilling a work order” and he mentioned that the lines need to be camera and he told the builder that and he doesn’t know why he’s here. This issue remains unresolved a month after moving in. The toilet clogs every other use. ... More

I have to be honest, sometimes the response time took too long if I called someone instead of sending an email. I indicated a few issues when I did my walk through, which are just getting repaired supposedly this Friday, November 13th. My home closed on September 28th. What I have been told is it was the vendors who claimed they were not getting the supplies due to CIVID-19. This very well may be true, but it’s still very frustrating.

This builder is good with roofing, basements and insulation however fall short on interior work. My microwave has a dent in my stove has scratches in it and the paint should have been white semi gloss.

Our experience with K.Hov was okay. Nice staff. But lack responsiveness to issues In a timely manner.

This is a production builder. The emphasis is creating a stream-lines process to build a home in the fastest time possible. That is a good thing, just know that the selections are extremely limited and once you have made your selections, there is no turning back.For the most part, employees were helpful and easy to work with. When adjustments and remediation were needed on the house, they were completed in a timely manner.

We are having many issues with the house and no clear direction from developer/builder how these will be resolved.. Just a painful situation for such a big investment

Dissapointed in the lack of knowledge of our sales representative. Sales representative was disrespectful, demeaning and hard to work with.

Woodwork was poor! Way too much caulking to cover up too long/too short cuts and gaps. Electrical was barely adequate and placement of receptacles and switches should really be done BEFORE they’re installed. Feel like not nearly enough pride was taken by the various subcontractors, especially for the price point of these homes!

The homes look beautiful on the surface level, but they’re no isolation or sound barrier. You can feel air coming through the windows. Even worse you can hear every step the upstairs neighbor makes along with every sounds. The parking is also terrible and the parking lot is available at a very expensive cost. If I had the option to re-buy; I wouldn’t…

Not satisfied with the quality of the work done at the new house

Follow up to problems is terrible. Walk through before final closing was a mess. Project manager just wanted to dump us to move on to next project. No personal attention to problems and there were many. Andy was good . The whole neighborhood is dissatisfied. We have talked to several neighbors. Now this new portal is a joke. Even for emergencies you have to email. If my house burns down because we can't get through, I hold KHov responsible.

We recently built our home with KHov, and our experience has been a mix of highs and lows. The sales team was absolutely fantastic, knowledgeable, helpful, and truly made the process smooth from the start. Unfortunately, the same cannot be said for the Warranty team, which has been disappointing at best. The biggest issue, however, has been the quality of workmanship, particularly with the drywall and painting. The level of craftsmanship is far below expectations with noticeable imperfections throughout. For the investment we made in our home, we expected much better attention to detail. If you’re considering building with KHov, be prepared for an excellent sales experience, but a frustrating time when it comes to post build support and finishing details. ... More

Although overall experience in buying home was alright, the final product and quality of workmanship is very poor. I would not recommend buying home from Khov as the price paid versus the quality of house designed and finishes are poorly in nature.

I rather not say

There are many things around the house that have not being fixed even though we have reported them.

Simple warranty issues seem to take abnormally long to be fixed, even when they are simple fixes. Once they have your money, no urgency to fix the issues their contractors created. I would not expect the same service after sales that you get when you are purchasing. Sales people are good, ultimately they are not involved after the purchase. Customer is not first once the sale is completed.

Horrible quality of workmanship and cheap products put on home

The building process took 16 months . The paint on the inside is a joke . The riser on the inside steps are buckling and the paint is pealling off .

Nothing was done right. So many repairs needed from holes in walls. Doors splitting, whole house needed to be repainted. Cheap quality

Will never buy a Khov home again!

They installed the dead sod in lawn and never replaced. The house was super dirty when we moved.