K. Hovnanian® Homes Reviews

We still have problem with water leaks on the ceiling and some crack. We reported more than a month. Nobody comes to fix yet

Explain clearly the pros and cons of using or not using a realtor, and that once the decision to or not use a realtor is made there is no option to change.

Before the keys are handed over make sure everything is ready for the homeowner

I can't get the head of construction to respond to my texts or calls, never mind that HE reached out to ME asking about whether KHOV installed the right doors inside my garage. I still don't know because NOBODY WILL GET BACK TO ME.

It was streamlined but craftsmanship could be improved

I recently purchased a newly built home I am extremely pleased with my decision. The home is beautifully designed however the finishes are cheap and attention to the details was not done properly. As a result, I have many issues relating to my purchase and frustrations to go with it. The layout of the home is both functional and aesthetically pleasing, with spacious rooms, modern finishes, and plenty of natural light. The kitchen and bathrooms are particularly impressive, featuring top-of-the-line appliances and fixtures. The buying process was straightforward. The Mortgage was professional, knowledgeable, and responsive, making sure all my questions were answered and any concerns were addressed promptly. They provided excellent customer service from start to finish. Overall, I am satisfied with my new home however I expected a better finish and quality from this builder: - I would recommend them however make sure to pay attention to every detail. ... More

Builder Profits by offering lowest acceptable material and quality and cuts corners wherever possible. The lack of options for better quality paint and material is disappointing.

The design of our home and quality compared to other builders is great. However several of the contractors they use don’t take pride in their work and do the bare minimum. They building manager Ismael was quick to respond and always said he would have all the needed contractors out to fix issues on the same day so I didn’t have to keep missing work. However that never happened and there was always excuses which kept causing me to miss more work. Matt got involved and repairs seem to be going better. We also were not made aware of the huge water issues in this neighborhood and were shocked to find that a full water softener/filtration system is absolutely necessary. The sales rep was very aware and hid that issue. I think they just hide what they want to get a sale. ... More

The purchasing process was a breeze, after that; not so much

I’m pleased with my new home but certain issues were annoying. Only able to identify a few in walk through. The sod was laid very poorly with large gaps. Other homes were done correctly. No one was accountable. Dishwasher was missing parts and instead of replacing the parts were ordered. I had to request some manuals. After closing I noted numerous minor chips in the floor and locations indicate they were done on install. These will not be addressed.

Construction and material quality is not good. We are seeing many issues in month 1 itself. I have received justification that it is because of weather change. I have another home in similar weather condition and never saw such issues in the last 5 years. I would suggest to find solution of the problem rather than justifying.

overall we love the house, but for some reason we not really happy with some issues .

Our experience with the Sales Rep Brian and the Mortgage Account Manager Shannon was awesome! They worked hard to make sure everything and made every effort to ensure our lending process ran smoothly. As for the quality of work on the home, it appears that the home was built in a rush to complete the closing process. There were misaligned doors, paint issues, flooring issues and even cabinet issues. I was disappointed with some of the sloppiness we saw after we started moving in. Then to get the contractors in to fix the issues is ridiculous. I would have rather waited a little longer so they could get the job done better than to have to deal with the headache of waiting for things to be fixed after the fact. ... More

Could have provided more details for upgrade options , improve quality of build and handle additional care for work done by of suppliers

We enjoyed most of our experience with KHOV. There were some cons prior, in between, and after the build, but we’re glad they give that one year insurance.

The overall process of building a home with Khov in Delaware was a overall smooth process. Where they fall short is their lack of flexibility with structural changes and design options. For the prices charged design options were very minimal. They didn't allow change orders. They didn't offer things like a walk-in pantry, free standing tub, bedroom and closet sizes are small, framing and insulation materials are outdated, blocking between wall studs barely used and cost of structural options were extremely inflated. Their sales people are friendly and approachable.

Our home is beautiful. I wish we could have picked some of the items in our home, but overall it's very nice. The sales person lacked significantly in communication, and the guy we walked through our new home with made a bunch of promises to fix things that haven't been fixed yet. He hasn't provided a date for when these items will be fixed yet. We did submit the issues through the email provided. Everyone seems nice, no one seems to have authority or follow through. The community is beautiful overall, and we're thankful to have our home.

The drywall finishing inside the house looks good…but on the garage it is the worst I have ever seen. It would be better to not do anything, like for me that I choose finish the garage would be way better.

The overall sales experience was very good and your team did an outstanding job answering any questions and helped solve any issues with the exception of repairs. I have two minor repairs that were reported in the beginning of April and am still waiting for the repair to happen. That is unacceptable.

Little or no contact during build phase. Annoying.

EVERYTHING WAS DONE WELL EXCEPT FOR THE KITCHEN CABINETS FOR WICH I AM STILL WAITING FOR THREE TRIMS MISSING

Post move in is not as satisfying as we expected it to be

Smooth process, but quality of work could definitely be improved

Good buying experience with KHOV.

Everyone was great only one thing that's very awful is the super attendance he is very rude to females when their husband isn't there at the home when looking and asking questions about the home bought our home has a broken lock on the downstairs window notified the super attendance Juan to fix it he said he'll come out in a week not to fix it but to drop off the lock at the door and its been almost 2 months and still no sign from Juan nor the lock smh.