K. Hovnanian® Homes Reviews

Shane was Friendly, Patient. Professional. His handling of the buying process from start to finish was part of my decision making in purchasing the house at the time. He responds promptly and always helpful even when not in office

Less than 3 months moving into my new house, we have found a few issues. The newest one is a big crack on the ceiling above my living room. Another one is screw coming loose from a corner of my living room, and cabinets didn’t get glued in the first place.

Disappointed in the quality of the materials used.

K.hov is incredibly responsive about fixing problems, but the problems are legion. Electrical issues lead the way for my house. I'm now on a first-name basis with the electricians. Materials are, overall, inferior, and workmanship is poor. Maybe if they weren't in such a hurry to build, they'd take more time to do it right the first time.

WORKMANSHIP IN HOME, HAS MANY MANY DEFECTS, ISSUES ARE NOT BEING RESPONDED TOO, OVERPRICED FOR THE HOME

To many items need to be fixed.

We are enjoying our beautiful home. There have been some issues with Air conditioning, paint coming off the walls, toilet backing up. Fortunately they were all resolved quickly by the service team. I do wish they would have used a latex paint inside the home so I could easily clean the walls.

Overall the purchase experience was smooth with no more speed bumps than was to be expected. I am unhappy with much of the finishing work (i.e. paint, trim, overall fit and finish.). Many of the light fixture, windows, outlets, and door knobs are not straight at all. Again overall very happy with the quality of work and layout with some disappointment in the finished.

I felt like I was neglected by your loan officer Ken then I get pressure to use the builders mortgage company at the last minute. The side of my home has been saturated with mud and standing water before I closed. It has been very disappointing; there is no grass and you have to wear mud boots to walk on side of the home. Peyton has responded very quickly to the number of oversights with the home but has yet to remedy the problem

We had several minor things that need repair. We moved in July 20th and are still waiting to have these issues resolved. They are minor but it is aggravating that we can’t get someone to fix these small issues.

The overall experience is fine but there is a major issue with the noise and frequency of sump pump. The quality assurance needs to be enhanced. The location is great with nearby bus and trains stations with direct trains/buses going to New York. Great access to shopping areas and parks.

Our buying experience with this Builder was overall great! Would recommend to others looking to purchase new home build.

I had call in to have painters come back a few times to keep touching up and to paint where blue tape was. It was so bad that after 2-3 times I still have blue tape. I asked Anthony for paint so I could do it myself. The house was not done with all the issues the day I got my keys. I still have an issue with the driveway that is not corrected yet. I closed almost 2 months ago. I have a light switch to the kitchen that is not working. Sabrina and Anthony were great but I can’t really say anything else was great. Lights on outside garage should be standard.

The house had to many thing there not llook good like the bathrooms sinks has same ckacks as well the floors AND the walls paint looks so cheap AND kitchen cabinets with a few cracks AND when you make the claim the person on charge seems like he doesn't looks profesional AND his not help to much

The purchasing experience with our sales rep. Jessica was great, she went over and above to get answers to questions, etc... Getting our closing documents ahead of time was a disaster, not very prepared. The punch list for the home is still not complete after 3 months. The builders field rep from the Khov tells you what he thinks you want to hear with no follow up. Never writes anything down so I have to send numerous emails, text messages, photos reminding him of the outstanding items, in which very few items have been completed. I'm just very disappointed and frustrated that once the house was purchased it's a continual fight to get warranty items taken care of for the home we purchased. ... More

Ever since I have moved into my new build there have been nothing but issues. They use cheap materials and you’re left dealing with it. Our driveway is falling apart and it’s only 7 months old. Cracks and chipped. The flooring is garbage. They lied and said it’s scratch free and it’s not! The walls are wavy. When we first got our keys they weren’t even finished with our house so we had to have strangers coming in and out of our house to finish stuff for weeks!!!! Horrible experience! Don’t bother!

Quality of this home is not what I expected.I had an irrigation system leak for a month in the yard and driveway that was soaked so bad youcan’t walk on it ,one of the leaks was spraying at the front door.After emailing and calling for a month it was finally resolved .The home have exterior doors not sealing properly causing bugs to enter.Some of the tile are cracked mail pops in the walls garage door binds when opening,Some interior doors not closing properly/a/c system not balanced properly hot upstairs in some of the bedrooms.

My number one problem deals with the construction of my home's swale. In Port Saint Lucie where my home is, the city has water swales in front of most front yards. This swale is supposed to allow water flow from heavy rains. My swale was either not done correctly or the effectiveness of the swale was altered during construction. At any rate, it has lead to a pudding of water around my driveway. Because the water isn't moving, it had turned green from algae. It also invites mosquitos and frogs. The city blames the builder, and Khov construction had not moved to do anything about it. So I have to suffer with this at my NEW home. ... More

We built in a new home the before the build process went very smoothly. The build itself went fast and was completed ahead of schedule. We have run into few issues since moving in and every time someone comes to fix or repair the issues we’re told it’s not their fault and someone else has to come. Only to ignore the issues in the home.

Workmanship has been disappointing with the drywall and painting

Great on the sales side. Nonexistent on the service side.

The house overall is nice but some issues with certain aspects of the home with dented window sills which were flagged in the final walk thru. They tried to repair them once but didn’t really fix the issues and said that they won’t fix them again. Talking to neighbors they don’t have this issue.

The builder hires people that don’t care about your home. They do not pay attention to plan details - placement of electrical outlets; deck door placed incorrectly; light switches reversed, etc. Trash left in walls, which we removed; profanity written on front door trim; damaged railings; no sanding of trim. They use standard/ basic systems for the cost of the home- example: well/ septic system - low water pressure; using sand as the base for landscaping. I could go on.

The salesman was great and attentive as needed, the builder not so much. The work is so sloppy to say the least. Even with the walkthroughs pointing out as much as possible the repairs were also rushed and sloppy. Due to the winter storm my second walk through was the evening before my closing and you could tell the builder was not inclined to fixing all the flaws. We had been living with family for months and were ready to be back in our own space so we closed and I planned to tackle some of the flaws myself; however, DAILY I find more flaws. I love my home itself but the workmanship makes me soo upset every time I find something new. This is not my first home but my first new build and I believe for the price and the home being new the work SHOULD have been way better. Not to mention the materials are cheap the paint and caulking should not be cracking after a month! ... More

Overall happy with purchase and family is happy. There were numerous small issues that need to get resolved and lots of sloppiness in many areas of the home.