K. Hovnanian® Homes Reviews

The overall process of building a home with Khov in Delaware was a overall smooth process. Where they fall short is their lack of flexibility with structural changes and design options. For the prices charged design options were very minimal. They didn't allow change orders. They didn't offer things like a walk-in pantry, free standing tub, bedroom and closet sizes are small, framing and insulation materials are outdated, blocking between wall studs barely used and cost of structural options were extremely inflated. Their sales people are friendly and approachable.

Our home is beautiful. I wish we could have picked some of the items in our home, but overall it's very nice. The sales person lacked significantly in communication, and the guy we walked through our new home with made a bunch of promises to fix things that haven't been fixed yet. He hasn't provided a date for when these items will be fixed yet. We did submit the issues through the email provided. Everyone seems nice, no one seems to have authority or follow through. The community is beautiful overall, and we're thankful to have our home.

The drywall finishing inside the house looks good…but on the garage it is the worst I have ever seen. It would be better to not do anything, like for me that I choose finish the garage would be way better.

The overall sales experience was very good and your team did an outstanding job answering any questions and helped solve any issues with the exception of repairs. I have two minor repairs that were reported in the beginning of April and am still waiting for the repair to happen. That is unacceptable.

Little or no contact during build phase. Annoying.

EVERYTHING WAS DONE WELL EXCEPT FOR THE KITCHEN CABINETS FOR WICH I AM STILL WAITING FOR THREE TRIMS MISSING

Post move in is not as satisfying as we expected it to be

Smooth process, but quality of work could definitely be improved

Good buying experience with KHOV.

Everyone was great only one thing that's very awful is the super attendance he is very rude to females when their husband isn't there at the home when looking and asking questions about the home bought our home has a broken lock on the downstairs window notified the super attendance Juan to fix it he said he'll come out in a week not to fix it but to drop off the lock at the door and its been almost 2 months and still no sign from Juan nor the lock smh.

Unlike the models, the driveways in front of the garage are way to short to park a standard car. Disgraceful!

Shane was Friendly, Patient. Professional. His handling of the buying process from start to finish was part of my decision making in purchasing the house at the time. He responds promptly and always helpful even when not in office

Less than 3 months moving into my new house, we have found a few issues. The newest one is a big crack on the ceiling above my living room. Another one is screw coming loose from a corner of my living room, and cabinets didn’t get glued in the first place.

Disappointed in the quality of the materials used.

K.hov is incredibly responsive about fixing problems, but the problems are legion. Electrical issues lead the way for my house. I'm now on a first-name basis with the electricians. Materials are, overall, inferior, and workmanship is poor. Maybe if they weren't in such a hurry to build, they'd take more time to do it right the first time.

WORKMANSHIP IN HOME, HAS MANY MANY DEFECTS, ISSUES ARE NOT BEING RESPONDED TOO, OVERPRICED FOR THE HOME

To many items need to be fixed.

We are enjoying our beautiful home. There have been some issues with Air conditioning, paint coming off the walls, toilet backing up. Fortunately they were all resolved quickly by the service team. I do wish they would have used a latex paint inside the home so I could easily clean the walls.

Overall the purchase experience was smooth with no more speed bumps than was to be expected. I am unhappy with much of the finishing work (i.e. paint, trim, overall fit and finish.). Many of the light fixture, windows, outlets, and door knobs are not straight at all. Again overall very happy with the quality of work and layout with some disappointment in the finished.

I felt like I was neglected by your loan officer Ken then I get pressure to use the builders mortgage company at the last minute. The side of my home has been saturated with mud and standing water before I closed. It has been very disappointing; there is no grass and you have to wear mud boots to walk on side of the home. Peyton has responded very quickly to the number of oversights with the home but has yet to remedy the problem

We had several minor things that need repair. We moved in July 20th and are still waiting to have these issues resolved. They are minor but it is aggravating that we can’t get someone to fix these small issues.

The overall experience is fine but there is a major issue with the noise and frequency of sump pump. The quality assurance needs to be enhanced. The location is great with nearby bus and trains stations with direct trains/buses going to New York. Great access to shopping areas and parks.

Our buying experience with this Builder was overall great! Would recommend to others looking to purchase new home build.

I had call in to have painters come back a few times to keep touching up and to paint where blue tape was. It was so bad that after 2-3 times I still have blue tape. I asked Anthony for paint so I could do it myself. The house was not done with all the issues the day I got my keys. I still have an issue with the driveway that is not corrected yet. I closed almost 2 months ago. I have a light switch to the kitchen that is not working. Sabrina and Anthony were great but I can’t really say anything else was great. Lights on outside garage should be standard.

The house had to many thing there not llook good like the bathrooms sinks has same ckacks as well the floors AND the walls paint looks so cheap AND kitchen cabinets with a few cracks AND when you make the claim the person on charge seems like he doesn't looks profesional AND his not help to much