K. Hovnanian® Homes Reviews

It was an alright experience. It wasnt as smooth as expected. I was denied the initial loan

The process was extremely stressful. Buying a home is stressful but with conflicting information as well as slow to responsed this home purchase was more stressful than any other purchase. This is our 6th home our purchase. Buying an home is one of the most stressful events in life. We felt we were being pushed in a direction after we put down some money that we were not comfortable with. Thank goodness we have excellent credit and a excellent relationship with our previous lender. KHov lending advisor did not listen and was useless to us. We love the home we purchased but had we realized issues up front we might not be in this home. ... More

The quality of some fixtures and workmanship is poor. We have several issues. Landscaping was a problem!! The loft is a major concern with the AC. I am very poor on your part we can't use it in the summer!! I am sure you are aware of this but there was no attempt to rectified!!

The buying process was stressful with loan office, the house was promised for November of 2024 and was deliver February 2025, builder's team was very professional and courteous, they did what they say they would do to an extend, the garage was the worth garage I have seen for a new home, the builder's team respond in timely atter to all our request, for potential buyers is that the houses are very nice looking but on you walkthrough make sure to point all the defects.

The house is decent. The sale process was excellent. The sales reps were good. Given the townhome is in middle of condos, we have irresponsible neighbors who don’t curb after their dogs. I have highlighted this incident to the HOA. They don’t seem to care.

My biggest complaint is that we moved in February knowing that we would not have a yard or driveway until spring. It is frustrating now to see quick move-in get landscaping and a driveway,prior to those that have bought earlier in the year. We did know that if your home closed after April prior to you moving in, you would have to have a driveway and landscaping completed. I understand that, but I don’t understand why you continue to build homes that have not even been sold and you’re not completing the work on homes where families moved into prior to April.

Been waiting for repairs since January. Such a slow process. I wish I was allowed a home inspection prior to closing and repairs done before I closed. I am still waiting to talk to a manager from sales since end of Nov. 2024 I asked 6 people to have one reach out to me. The homes are nice and the financing terms are attractive but when something is wrong its like you are just a pain and no longer exist.

Check for defects early on

There were many positive elements of working with this group. In particular I loved getting weekly photos of the progress. The people we dealt with were also great and very responsive. On the negative side, after building our house, two months later an almost identical Spec model (same model, almost identical features) was sold two houses away for $80K less. We would have bought that home had we known about it. It was disappointing and still stings.

It's as if the construction team doesn't realize that they are building alongside residence. Blocking driveways, debris everywhere, and working at all hours! Quality is lacking overall. Thank goodness for warranty claims. Sales process was pleasant but difficult. This may be out of KHov's control. I think it's just getting harder to qualify for so many people.

Don’t finance through them. Abysmal experience. Home is ok but many warranty defects not fixed after 2 months. They are very slow to respond.

Pros: It was a pretty smooth process as the build was already taking place when we acquired the property. They worked with us in changing the floor coloring when the original floors were delayed by weeks. They also have been amazing with helping us resolve issues with the home that comes with every new build. Our project a manager, Alex, was absolutely amazing and I couldn’t have asked for someone better to work alongside of us. Cons: We were not able to adjust any colors due to the build pressure being developed even thought it was only at the framing stage. Also the build was left on the MLS and dropped 10k after we signed out papers. We asked for our agreement to be changed to represent that 10k decrease in price and the sales/realtor person for K. Hovan homes refused to do so. He blamed it on someone at cooperate. However, when I called cooperate about this they explained to me that it is up to the realtor of that area to remove properties from the MLS and we should be able to have our agreement altered. The relator still refused to do so. He also had stated when we looked at the model home he would be able to cover closing cost and this was NOT something the did. He only gave 3k towards closing cost and the finance company could not understand how we had to do our home, since we still owned our previous home and was doing a land contract agreement for it. This resulted in not receiving the additional closing cost discount. They refused to listen to how it had to be done. The build side was fantastic the buying portion was a dread. ... More

I am pleased with my condo but struggling getting used to that kind of living. My sales person was not in the right job but the fiance people were great and the warranty guy is very helpful. I would only caution to asking detailed questions for complete understanding of expectations. Finishes in condo are standard.

Buying a new house does come with added stress but when that stress is increased due to the lack of updates or lack of attention to issue with no updates or evident issues were corrected and a lack of communication — just unacceptable!! To add to this when you purchase a tech package you expect that the wiring is work vs more out of pocket cost and time & effort you have to put in. To add more to this debris that the trades leave behind that gets blown around is just disrespectful to owners and unacceptable that the builder is not stepping up to recognize there is an issue.

My 3rd new build and the overall workmanship and materials are below average for new construction. Pretty disappointing for the price paid. The paint chosen is literally the worst, it wipes off just by brushing it with your clothes. Not to mention the painters, it seems like a four year old could have done a better job. Paint on the floors, in the carpet. Trim paint on the walls, wall paint on the trim. We had(have) places where the grout does not match for all of the same tile work. The color of grout doesn't even exist anywhere in our house. Had to spend multiple hours cleaning and fixing carpet, Khov did not correct it when pointed out. Same with the paint on the floors and handrails. It became more of an issue asking for it to be corrected than just taking care of it myself. ... More

Frustrating small details we didn’t see: Kitchen cabinets not screwed correctly, missing gaps in sealing seams by staircase and bathroom doors, and the door knobs are falling off the upstairs doors. The design and construction are outstanding. Excellent safety features and beautiful small details.

The team was helpful during the early stages, and communication was generally prompt. However, there were some concerns regarding the finish and detailing in certain areas, particularly in the bathrooms. The quality of work and the bathroom floor plans and options did not meet my expectations, with some of the detailing appearing inaccurate or incomplete. Additionally, even though we signed the agreement knowing the plan and options, the paid amount does not seem to match the options provided. After adding $100K in upgrades, the house still doesn’t reflect the luxury look we were aiming for. Cabinets in bathrooms, kitchen are not a good quality materials used. garage doors are also not a great quality. I believe improvements could be made in quality control, attention to detail, and ensuring that the final result matches the investment. I hope these issues can be addressed for future projects, as the team has the potential to deliver a more satisfying experience.” Few options like shower area lights in bathrooms should not be an option to be chosen by the buyer! Furthermore, even after paying millions for the home, we are left with additional work to complete, such as painting in the garage and addressing the landscaping. The front trees, for example, are quite spiky and not what we envisioned. Additionally, we opted for a finished basement, but only half of the area was completed. These issues have added to our disappointment and suggest that more attention to detail and customer satisfaction is needed. I hope this feedback will help for future projects. ... More

Many issues with this new home. Electrical issues, craftmanship, you can tell the home build is rushed and no pride is taken by the people completing these homes. Baseboards not pained completly , tile on the floor cut to short and filled with grout. Stucco on house cracked. Perimeter fence very poor quality, exposed nails all over, split boards or boards not even nailed down in places.

Poor quality and overpriced home. I can only give five start to their service and warranty department. I really had great experience with Adam and his team. Without his help, I will give 1 star.

Three months after moving into our new K Hov home in the Satterfield development in Felton DE, our experience has been a mixed bag. While the design of the house looks modern and attractive, big and small defects like the cracks in the concrete front porch and garage and the caulking around joints (windows, kitchen area, bathroom, etc.), the uneven finish that leaves gaps/unsealed holes around the undercabinet lighting and steps to the garage and crawlspace, the paint dust on the walls that stick to your skin when you brush against it, etc., are ugly, unacceptable, and jarring to see. While some small issues which we've reported were promptly acted on, a major gutter issue was explained as "installed per specifications" despite evidence of defects having been presented. The initial service issue was closed arbitrarily without us knowing it. When the issue was reported again, it is now largely unacted on, basically "ignored", assuming it will go away. We've also reported some health and hazard issues in their worksite that spill over to the residential sites (e.g., work starts before 7 am - earlier than the legal start time, with the heavy banging and rumbling of the earth moving machines early in the morning and constantly throughout the day; heavy dust storms that are aggravated by the speeding dump trucks carrying soil and gravel; thick dusts on the streets that become mud when it rains and can cause accidents to pedestrians; overnight parking of heavy machinery around the residences although areas near the worksite can be used - this causes a thick smell of gasoline to blow to the residences; littering around the houses being built and dumpsters' contents spilling to the curbs and streets at times, etc.) To be fair, the Sales Manager we bought the house from. although he had been reassigned to another K Hov community, reached out to discuss our issues and arranged for some mitigation measures (e.g., street cleaning, having the construction company tell its drivers not to speed, manage overnight parking of the heavy machines away from the residences). Although these are a good start to some respectful and responsible worksite management practices, K Hov should have a system in place where its ongoing construction work does not alienate homeowners, give rise to health and safety issues, and devalue its brand. ... More

Very Cheap materials. Everything in the house was the cheapest materials possible.

Be prepared to install all the ceiling fans and lighting. The only built in lighting is in the bathrooms n kitchen. The kitchen lighting would be great IFF there were multiple control swtches and circuits. There is only one circuit so all the lights come on. No separate switch for the island lightng. Under counter lighting works nicely as is on its own circuit. The porch deck is poorly thought out. Too small for normal deck chairs. Only enough room for one person. Flooring on deck is open plank and all the porches are vertically aligned so the drip upon each other. Many windows good natural lighting but only single sash. Can only clean the interior. Interior paint is the cheapest flat white paint available. We had to purchase high quality HIPA FAN/FILTERS to collect all the dust/flaking paint particles we stirred up as we moved in. We repainted both bathrooms with a high quality semi-gloss to avoid moisture problems. ... More

My home buying experience was overall smooth. I definitely wish I knew more especially since it was my first time purchasing a property. There are some things that could have been done a lot nicer and taken more time before moving in such as crooked door handles, toilet paper holders, and outlets.

My experience is mixed I feel they did a good job on most of the build, but cut corners in some areas, like no soap dish in showers & no cabinets in laundry room. But my biggest complaint would be not treating everyone the same. Everyone that needed a retaining wall and fencing got one except for the four that needed it the most. Large extra expensive that the builder refused to split the cost of. Buyer beware

We moved from Charlotte NC here because we love the area. The transaction was horrible because of our sales rep its seem to be discriminatory practice on his part and as a representative of Khov. Overall Experience was saved to a three rating because of our Foreman would of been a zero.