K. Hovnanian® Homes Reviews

The Staff was awesome! Tara B and Dave W made this an easy fun experience and I would recommend this staff to everyone.

Overall I would say my experience with Hovnanian was horrible! The sales portion was positive but the workmen-ship was awful! I've had to have the workmen come back several times to correct tile issues, painting issues and overall repairs to my "new" house. Very disappointing experience!

Although the homes layout and aesthetics are absolutely beautiful the quality of the homes construction is subpar. What ever you are promised from the selling agent and design center agent will be false unless its in writing. And even then it needs to be extremely specific in writing. And even then the builder has clauses in place to counter anything you may want to claim was in the agreement. I can literally write a book of things that went wrong from the buying process to moving in. One positive note: the builder has a warranty on the home. This warranty dose work well. Unfortunately I’ve had to to use this service several times and counting. The workers who work for the builders warranty do an excellent job of fixing what ever is wrong. Another note: the two contractor’s that are in charge of this site are excellent to deal with. Just know if you purchase a home here you must be patient, but also be persistent. ... More

We fell in love with the homes, they are beautiful. Our sales office was amazing. Jennifer is amazing! The process working with the lender was horrible. He didn't communicate well, they made several mistakes and we didn't trust them. The home closed on the projected date (yay), which was great. We've been in the home for 1 month and we just discovered this weekend that our HVAC was never connected to the gas line. Which makes me worry...how did it pass inspection? What else could be wrong?

I am a first time homebuyer and the K. Hov team made this experience awesome for me. They were patient, kind, and took the time to to answer my questions and address any concerns I had. I felt like I was take care of as if I was one of their family. The structure is great, the home is beautiful, and my home was completed ahead of schedule. I am very grateful for the first-time home buying experience.

Carl was very informative and always available when I had questions. If there was something that was not right he made sure to correct it as soon as possible. Very easy to talk to.

Everything is good, I’m happy with this house and builders team are awesome who were involved to help me to get it.

I recommend K. Hovnanian Homes for the following reasons: (1) The employees are very professional, approachable and knowledgeable. And (2) they communicated with me on a regular basis and addressed all my questions and concerns. Specifically, the Sales Consultant, Becky, was always pleasant, very helpful and well versed in policies and procedures. Also, the Construction Project Manager, Jeff was informative, resourceful and always accommodating. Working together (and with the rest of the team), these two individuals made my home buying/building experience less overwhelming and very exciting. I truly appreciate their dedication, hard work and excellent customer service. Thank you for my beautiful home! ... More

The employees from sales to the people building our home were the best in patience, responsive, and always very helpful.

The only issues I have are small. The laminate flooring scratches VERY easily, the pre-installed LED lights are terribly bright, and the back porch seems like it could have been made 18-20 inches wider without any issues (I have the sunroom bump-out option). Besides those I don't really have any complaints. Deb and Joe are professional and easy to get along with.

Everything was great. The closing process was exceptional.

Great first time home buying experience. My sales rep, Susan and construction manager, Kendrick made the entire process very smooth and rewarding.

Excellent craftsmanship builder takes pride in build and making sure everything is perfect. No corners cut. Definitely recommend to family and friends.

I built my first home with K Hov in NJ in 1988 and am thrilled they built my last home.

I would like to thank everyone who made our dream our reality. It was long tedious and stressful at times. We are loving our home. Thanks.

Stress free, no pressure from the sales staff. Obviously, the homes are superior but we thought the attention from the sales team and then the property superintendant and the follow up on minor issues was outstanding. Dealt with essentially same day. Highly recommend KHOV and Scottsdale Heights in particular.

great builders. love their work and style. Will use the over and over again.

Excellence to the finished work, I love the quality of job done. Awesome!

Easy and supportive throughout the process. Very responsive.

The contractors were often messy leavings food stuffs and bottles around the property. Perhaps better daily clean up at the building site would be a plus.

If you don't upgrade you get the lowest quality builder grade materials. Only available internet /cable provider is Verizon while 2 other providers are available in the area. This is a dis-service to the buyers. Also, no one here understood that ordering a wall mount connection for cable required a cable TV. outlet next to the electric outlet. My wall mount is a useless waste of money paid for as an upgrade. I would not recommend K-HOV . These issues do not reflect on the construction manage or the selling representative rather they fall directly on the builder. My two contacts were understanding and as helpful as they could be. ... More

Easy process to find our great home.

The construction team of Mick and Shea was outstanding.

We loved working with the K.Hovnanian team in Tomball. They were friendly and welcoming from the first "Hello!" Any issue that came up in the process was addressed in a fast and timely manner and always met or exceeded our expectations.

The value of great customer care by Kristina She answered every question and removed every concern Kristina went beyond great service each time talking with her