K. Hovnanian® Homes Reviews

The design process would be enhanced if interior wall color was a choice. The drywall finish, ie, smooth, is poor. They also have problems around cutouts in drywall. Many pointed out issues have NEVER been fixed. The lots contours leave a lot to be desired which is not helped by poor sod installation. Many issues have been fixed but many remain in need of resolution. The roads have drainage issues because many drains are non-functional.

The home is livable, though there are many things that I will address moving forward as far as finishing trim, crooked sliding glass door, concrete work, and flooring unevenness. When paying top dollar for a home, it is expected that there is attention paid to detail by the builder. When we have reported issues, we have had a great experience with the maintenance folks.

The quality of the material very cheap. sales person and builder manager are very nice and friendly.

Not satisfied with the overall experience. There was gas leakage and water leakage initially when they handed over the house. There are zero fans inside the house. Bathroom tiles are of not good quality.

Garage and Driveway were finished badly.

Overall good experience but there are some things which needs to be transparent.

The quality of the home is just ok. Far away, it looks great, but there are definitely flaws. Tiles aren't even, our primary shower is very crooked and uneven, the tile flooring through out the house is uneven. You don't really notice it until you try to put something like a table on it and it wobbles because one part of the floor is higher. On the outside, there are wires and cables that stick out that we have to watch when we mow. The vent flap over the oven that leads to outside flaps continuously in the wind and it's very loud in the house and very annoying. Our dryer vent clogged up within the first few weeks of moving in and caused condensation to leak out of our dryer. Some of the corners in the house look like it was painted in a different paint color. The spout on the primary bath tub is crooked, points to the side instead of right in the center of the tub. A few design issues. Primary bathroom has only 2 5 in drawers so there is no storage in that bathroom. Kitchen cabinets open and hit the microwave causing wear and tear where it hits. Hall bath room is very small, door can barely close because of the toilet. Some of the patchwork on doors is very rough and scratchy. I would rather have gotten new doors since they were damaged while work was being done in the house. The yard is very uneven and the fence has gaps at the bottom that we will need to fill or cover before getting a dog. As far as buying again, I would but I would definitely look way closer. During the walk through, we were not able to blue tape anything ourselves. We had to tell the manager where to tape and it was just very awkward telling a grown man to crawl on the floor and tape tiles that were uneven. It would have been nice to tape it ourselves and take our time to really look at the house. There were also some upgrades that we wish would have had a better explanation. We wasted some money on upgrades that were not needed if the design center clerk would have understood what we wanted and knew how to explain them. ... More

We have been in our new home since November 5th 2022 and still have issues to be resolved and continue to find concerns with the type of work performed during the build.

Personally, I went with Khov because I did not want to get in a “bidding war” with a pre owned house and because I felt that the price was close to what I was wanting. As mentioned in my title this was by first time buying a home. Personally I felt like there wasn’t any guidance. The seller just wanted to sell, the builder just wanted to finish up his build, and the mortgage person just wanted me to go through them. There was no clear communication to me as to “what was next” in the process. I felt like everyone just wanted to make their money and leave. I don’t want to get into details on everything, but in some cases there were unnecessary remarks/confrontation. I truly felt like things could of been better. At I felt like I was out in the dark on some things. But maybe this is the normal home buying experience and I am just unaware of it. ... More

Communication was pretty good in the home buying process but lost closing not very good. The paint and mud were very, very poorly finished. That’s been our biggest disappointment.

McDaniel ll Townhome. This has 3500 square feet and a desirable floor plan. The craftsmanship was not what we expected for a Townhome in this price range.

Good: - On-time delivery - Good visibility into the construction process Bad: - Sub-par quality of the materials, like cupboards etc. - Basic items, such as garage opener are not included by default and are extra - No appliances at all; compare that to Lennar who are giving most (and in some communities all) - No GUTTERS for the house???? Saw it first time for a house and never expected it would happen. Cutting the corners, including basics??? This is very negative and will leave a very bad impression about the builder - Cup board design is bad; can't reach some of these from the kitchen

Everything is late. Quality of the building is less than good. Builder rep is not responding on time. Non-conformance list submitted was not started yet. Electronic lock that supposed to be installed per specification was not installed and was requested additionally. Marks on hardwood, the landing is unfinished only subfloor and many other issues are not addressed yet. I submitted pictures for defects. Only good experience I had with the sales team at the beginning and during all process.

Communication during the process from the construction manager could have been a lot better.

Until you actually live in a home for a while, you don’t notice all of the issues that escape you on your initial visit. Walls were not properly prepped prior to painting. I use blue tape so as not to put marks on the wall itself. When tape is removed the paint comes with it. Painters were sloppy while around trim work (paint on floor). Front door casing not level which allows light and air in. Cheap vinyl flooring. Cracks in ceiling where tape is coming loose. Little things like this annoy me because it appears there is no pride in what is produced and supervised.

The house is nice but has many issues that still need to be addressed. Some issues are minor and cosmetic, while others need immediate attention. The most significant problem stems from the electrical switches. Many don't work. While we understand that the middle switches are designed for ceiling fans that are not yet installed, there are others that just don't work at all.

Issues have been fixed as they have arisen. One issue however is the lawn. Clearly sod from 2 different areas was used. The sides of our house have grass. The front and back have no grass and are simply weeds. When we called on this they told us it is because of the season and it is our responsibility to maintain the lawn. Well, that's all fine if there was lawn to maintain. It honestly would be easier to just have dirt and seed the whole area than it is to try to kill the hundreds of weeds and then have to seed the whole area again. I look at our neighbors who all have nice lawns and ours is horrible. It also doesn't make sense because the area that was grass is grass and looks great. So now I'm to spend hundreds of dollars to fix this eyesore? ... More

Sub par communication, had to take the initiative when asking for updates during the building process

Started off rough but issues were addressed at the end.

They are more helpful earlier in the process. Get a realtor!

The builder was untimely in delivering the home however it is unclear as to the impact of Covid and workers.

Home was poorly finished. Broken and missing items incorrect tile installed. Very disappointed

Overall I understand that this was an abnormal situation when you build a home during a pandemic- I get it. However, the follow up of our questions was poor throughout the process from our project manager. Even after closing, we rarely get a response when we reach out to anyone from the construction team regarding outstanding issues. Happy with the home so far, but the process could have been better.

The sales person and buying experience was very good. However, the building process was not as good. Building and finish of the house was delayed by 6 months. Construction managers were leaving frequently. Seems like they could not keep up with sales. Lots of last minute scrambling before settlement, cancelled settlement at the last minute and now post settlement very slow to address punch list items.

The sales process was rushed with many material information provided seemingly on an ad-hoc basis instead of thoroughly explained at the outset. Materials used for the construction feel cheap, especially the upgraded kitchen that comes at a material premium, and the stairs and the bathrooms, which are visibly deteriorating only a few weeks after moving-in. The main issue for us is the quality of the finishes. Despite the best effort of the builder's team, it remains below par. Responsiveness to issue, honesty and willingness to assist from the builder's team has been outstanding. Although it is early stage, we got the feeling that we won't get the same level of service going forward. ... More