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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4542 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4542 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

Smooth as silk

  • Christopher P.
  • Verified HomeBuyer
  • May 28, 2025
  • Lewes, DE

Caleh and his team were great throughout every step of this process- and they are still answering all of our silly questions months after closing-- we would highly recommend Caleh and KHov-and we love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Made us feel at home

  • Marta B.
  • Verified HomeBuyer
  • May 22, 2025
  • Baltimore, MD

Jessica was amazing her help and guidance went above and beyond. Matt was so helpful and skilled in the business mortgage loans, he navigated me through changes in the sale of my home. Stephanie, Chris and Tracy helped me know my new home and address issues. My biggest concern is the poor quality of finishing work.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great

  • Erick G.
  • Verified HomeBuyer
  • May 21, 2025
  • TOMBALL, TX

Overall good buying experience. There were many times KHOV went above and beyond to help us out.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bobby and Kristin

  • Kristin K.
  • Verified HomeBuyer
  • May 21, 2025
  • SEALY, TX

Second home we have built and the experience was very easy. Our house went up quick and everyone was so pleasant to work with. Nice and quiet neighborhood too. This home building experience was better than the first. Would highly recommend buying a home here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time home owner

  • Chandara Y.
  • Verified HomeBuyer
  • May 20, 2025
  • Lodi, CA

Where do I even start, First off: Hvac wiring system was not connected/created, had to suffer 3 months of not working. Then the upstairs thermostat wasnt even connected had to contact to resolve the issue. Took 2 months before utilites to be connected and piled up tons of trash gad to find other resources to waste. The plumbing noise is very loud for the upstairs. Any water usage downstairs and even outside you can hear loudly upstairs. The paint of the entire house is also very cheap. One little touch it leaves a mark already. I can keep going, overall experience I wouldn't recommend family, ...

K. Hovnanian® Homes responded:
Hi Chandara, we reviewed the service history for the home and found that there were two service orders related to the HVAC system, both of which were completed within a few business days. These are the only recorded service requests for the property. We reached out to you and scheduled a meeting to no avail and we’re happy to continue the conversation if additional information becomes available. ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 4

We have had an excellent experience with our new home

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2025
  • BEAUFORT, SC

Jeff has been extremely responsive to any issues we have had. We really love our new home and the KHov team are exceptional. I wish we had an opportunity to make some upgrades prior to closing. An exterior gaslight, elevator installation and higher grade cabinets and flooring would have been nice additions.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ann

  • Ann M.
  • Verified HomeBuyer
  • May 20, 2025
  • Massillon, OH

Bought my home in the winter still waiting for landscaping otherwise very cooperative

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Ten

  • Autry M.
  • Verified HomeBuyer
  • May 15, 2025
  • WALLER, TX

Whatever you do, do not give anyone a ten. They say all the right things so they can get a 10. Now, I see why people give these builders a 7 or 8 because after you're done with them, they no longer assist you with anything. My builder told me that he would always be in the community and that anything I needed, he was just a phone call away. I have scratches on my new stove, and I haven't heard from him or GE Appliances. I can't wait to move out of this community; I made the biggest mistake of my life by moving into it.

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 1

It was a good experience

  • Chetan K.
  • Verified HomeBuyer
  • May 14, 2025
  • Frederick, MD

The house is decent. The sale process was excellent. The sales reps were good. Given the townhome is in middle of condos, we have irresponsible neighbors who don’t curb after their dogs. I have highlighted this incident to the HOA. They don’t seem to care.

K. Hovnanian® Homes responded:
Hi Chetan, thank you for your feedback and for the kind words about our sales team and your homebuying ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Terrible

  • Austin P.
  • Verified HomeBuyer
  • May 14, 2025
  • Grand Rapids, OH

This entire experience was terrible and the house is cheaply built. Would not recommend.

K. Hovnanian® Homes responded:
Hi Austin, thank you for taking the time to share your feedback. We understand there was some frustration due to delays during the process, and we truly appreciate your patience. We haven't received any concerns regarding the quality of the build, but if you're experiencing any issues, please don’t hesitate to reach out to our local management team. They’ll be more than happy to assist you. Thank you again and we hope you have a great day! ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

No driveway

  • Anonymous
  • Verified HomeBuyer
  • May 13, 2025
  • Elyria, OH

My biggest complaint is that we moved in February knowing that we would not have a yard or driveway until spring. It is frustrating now to see quick move-in get landscaping and a driveway,prior to those that have bought earlier in the year. We did know that if your home closed after April prior to you moving in, you would have to have a driveway and landscaping completed. I understand that, but I don’t understand why you continue to build homes that have not even been sold and you’re not completing the work on homes where families moved into prior to April.

K. Hovnanian® Homes responded:
Hi, thank you for taking the time to leave us a review. We've reached out to our local team, and they are aware of your concerns. The driveway was scheduled to be cut out on May 21. However, due to the forecasted rain, we anticipate a delay in pouring the concrete until next week, as weather conditions must be suitable to ensure proper installation. A member of our team has contacted you to communicate the plan and provide updates and has placed a temporary ramp at the apron and garage to ensure continued access to the driveway during this period. We appreciate your understanding and patience as we work to complete the remaining items as quickly and safely as possible. ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Awesome

  • Sarabjit S.
  • Verified HomeBuyer
  • May 07, 2025
  • Fowler, CA

Everybody helped to buy the house and the experience was amazing and everything was done correctly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unorganized, untrustworthy builder

  • Michael R.
  • Verified HomeBuyer
  • May 06, 2025
  • Ocala, FL

Bad yard, promised fixing, never did. Rip offs

K. Hovnanian® Homes responded:
Hi Michael, thank you for reaching out. We understand your concerns and want to clarify that, per our warranty guidelines, sod and landscaping are not covered under warranty. While we aren't able to replace the entire lawn, we are continuing to support it through our fertilization and seeding service plan. We're here to help promote healthy growth and are happy to offer additional guidance if needed. ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Waiting!!!

  • Anonymous
  • Verified HomeBuyer
  • May 06, 2025
  • Fort Pierce, FL

Been waiting for repairs since January. Such a slow process. I wish I was allowed a home inspection prior to closing and repairs done before I closed. I am still waiting to talk to a manager from sales since end of Nov. 2024 I asked 6 people to have one reach out to me. The homes are nice and the financing terms are attractive but when something is wrong its like you are just a pain and no longer exist.

K. Hovnanian® Homes responded:
Hi, thank you for taking the time out to express your concerns. We've reached out to our local management team and was informed that there was a minimal number of minor service requests, most of which have already been completed. There are currently 2 outstanding items that are scheduled to be completed this week. We understand that may be going through a difficult transition and we've maintained consistent communication and support through our CCM and HOSM. A member of our team has reached out to see if there was anything else that you may need assistance with. Thank you again for the feedback and we look forward to hearing from you. ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Fit and finish is really bad

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2025
  • Winter Garden, FL

We've lived in our new K Hov home for three months and have found the fit and finish to be really bad. The low quality of cosmetic issues makes us wonder about the quality of the things we can't see. They are responsive to fixing issues, but these issues should have been fixed prior to closing.

K. Hovnanian® Homes responded:
Hi, thank you for taking the time to share your experience. We’re truly sorry to hear that the fit and finish of your new home did not meet your expectations. While we’re glad to hear our team has been responsive in addressing your concerns, we completely understand your ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 5

The community is developing nicely.

  • Edgar R.
  • Verified HomeBuyer
  • May 03, 2025
  • Locust Grove, VA

We just moved into our new home and are really happy with everything so far. The community is developing nicely, and it already feels like a great place to live. One thing that really stands out is the leadership—Ram, who’s in charge of the project, has been awesome. He actually listens to homeowners and takes feedback seriously, which makes a big difference. It’s clear they care about building not just houses, but a strong, welcoming neighborhood. We’re excited to see how everything comes together as the community grows.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dr.

  • Paul F.
  • Verified HomeBuyer
  • May 01, 2025
  • Massillon, OH

Follow up to problems is terrible. Walk through before final closing was a mess. Project manager just wanted to dump us to move on to next project. No personal attention to problems and there were many. Andy was good . The whole neighborhood is dissatisfied. We have talked to several neighbors. Now this new portal is a joke. Even for emergencies you have to email. If my house burns down because we can't get through, I hold KHov responsible.

K. Hovnanian® Homes responded:
Hi Paul, Thank you for your feedback. We understand there’s been some frustration with the new portal and communication process, and we appreciate your patience as we work through ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Materials are not bad, but not better than ikea quality

  • Alexander G.
  • Verified HomeBuyer
  • May 01, 2025
  • Chantilly, VA

Responsiveness to issues is hit or miss. Sometimes its immediate, and sometimes I have to track down and pester people to get the problems addressed.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Great Experience

  • Jeffery W.
  • Verified HomeBuyer
  • April 30, 2025
  • Van Alstyne, TX

Purchase was quick and smooth. Communication has been great. Builder had responded promptly to warranty request. Overall, one of my best home purchases experiences.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Matt

  • Jorge V.
  • Verified HomeBuyer
  • April 30, 2025
  • Ashburn, VA

Matt would go above and beyond. He understood the customer need and was supportive and proactive in every way.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Great first Home buying experience

  • Jimmy O.
  • Verified HomeBuyer
  • April 29, 2025
  • Bloomingdale, GA

It was a great and easy first home buying experience, the entire staff from sales to construction manager to everyone involved was awesome. I’ve been here for a couple months now and no issues, the quality of the new build was fantastic!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction Leadership Not Responsive

  • Jeffrey H.
  • Verified HomeBuyer
  • April 23, 2025
  • MILLVILLE, DE

I can't get the head of construction to respond to my texts or calls, never mind that HE reached out to ME asking about whether KHOV installed the right doors inside my garage. I still don't know because NOBODY WILL GET BACK TO ME.

K. Hovnanian® Homes responded:
Hi Jeffrey, thank you for taking the time out to leave a review. We've reached out to our local team in regard to your concerns and was informed that our CCM reached out to you shortly after to no avail. We were also informed that you've reached out to our team to let them know that you've submitted the service request. Thank you again for addressing your concerns and we're looking forward to completing this item for you. ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Easy to communicate with and response to questions

  • David H.
  • Verified HomeBuyer
  • April 17, 2025
  • Massillon, OH

Very well built home, minor issues in the entire build. Management response time to address issues quickly responded to and corrected. Very satisfied with the results. Would highly recommend K. Hovnanian Homes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Satisfied

  • Robert P.
  • Verified HomeBuyer
  • April 16, 2025
  • MILLVILLE, DE

We love our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tamara

  • Tamara A.
  • Verified HomeBuyer
  • April 15, 2025
  • Frederick, MD

Love, love our home. It's beautiful inside and outside. Love the neighborhood. Beautifully built The whole team is amazing. Love Ms Elisha she was so patient with us knowing it's was our first time buying our home. she made the experience pleasant. We will do it over again. By far this is the most beautifully built home we've been in in our home buying process. It's a joy coming home to my home beautiful everyday. I just love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5