K. Hovnanian® Homes Reviews

The home buying experience was twofold. Our sales representative Danielle was awesome to work with and was very accommodating. The KHOV mortgage process was not as good. There was a lot of sending and resending documents. I had to explain several times where my bonus money came from though it was on the paystubs I sent. The house itself is well made and well appointed. My biggest complaint is that the landscaping was/is terrible. Four months in and half of my backyard sod is dead though I water it as prescribed. Additionally, the yard was not properly rolled and it is so even, I roll my ankles when walking across the yard. I haven't yet dealt with warranty, but our first KHOV experience with them was fine. ... More

We had a great experience with K.Hovnanian. The homebuying process was smooth, the quality of work is excellent, and we felt we could trust them every step of the way. For the price, the value is outstanding, and anytime we had questions, they were quick to respond. Highly recommend!

It was a great experience with the whole sales and construction team

This is my second Khov home. No home is perfect, however Khov has a responsive warranty department. That is why I was confident in making a 2nd home purchase.

I had a great experience with the sales office. Communication was excellent. I also had a good experience with the contractors on home delivery. But the quality of the home being built is the worst out of all builders whom I have had in the past. 1) The AC damper was installed WITHOUT power and broken. Immediately after moving in I noticed that only the upstairs vent blows and not the downstairs; causing the multiple issues. When called Chas & Robert - the AC company that KHov partnered with, the technician that the damper was never installed correctly in the beginning. Now, I am still dealing with this AC issue after 2 and a half months of moving in. 2) The bath tub standing pipe is wobbly. It just was not screwed in properly. 3) The patio door shakes every time the the garage door slams which, it should have not. 4) There was a big stain left on the carpet going into the master bathroom after they delivered the house. Out of all these four issues, I fine the AC issue the most unacceptable! I should not be dealing with this on a brand new home with a brand new AC unit. ... More

Phil and Scott were both great! Phil helped to coordinate all repairs, was friendly, and responsive

We are deeply disappointed with the quality of our home. From the very start, it has been one issue after another. Our initial walk-through was covered in blue tape for defects—so extensive that it nearly caused the closing date to be rescheduled for a second time. The problems span every area: Materials: Poor quality building products throughout the house. Craftsmanship: Sloppy work and shortcuts clearly taken. Warranty: Limited coverage with dismissive responses to legitimate concerns. For example: Multiple areas have been repainted, yet the same spider web cracking continues to appear at corners and seams—almost as if paint was applied over uncured caulk. A joint in the flooring is visibly damaged. We were told this isn’t warrantable, with the implication that we caused it. We didn’t. Our neighbors have similar issues. A chip in the master bathroom shower tile was missed during the walk-through, and we were told it is now “our problem.” A baseboard with a visible crack was originally installed—it was later replaced, but it should have never passed inspection. Carpet installation was poorly executed, with clear ripples and uneven seams. These are only a few examples—we could list many more. Although we are living in the home, we cannot in good conscience recommend this builder or their contractors to others. We expected premium quality for the price we paid. Instead, it feels like paying for a Cadillac and receiving Pontiac quality. Hugely disappointed. ... More

So far so good with the overall experience!

We had a fantastic experience. The quality of work, attention to detail, and communication throughout the process were outstanding. Our home was completed on time, built to last, and exceeded our expectations. Truly a builder you can trust!

Overall the home is great!? I didn’t like the bathrooms being painted in flat paint but other then that it’s a beautiful home that iam proud of .

From the start Patrick was amazing. He was patient and professional. Always willing to help, and went above and beyond. Then we purchased and Keith has been nothing short of fantastic!

We were in the market for a home. We considered resales and new builds. The rate buy down offers from new home builders were enticing but the troubles and poor quality we read about online for other builders had us on the fence of purchasing a new build. Still we decided to evaluate new builds because interest rates were high and new builds had concessions. We narrowed our search to 2 higher end new home builders. And then came across Khov as the 3rd and liked their floor plans, included features , and location. We bought a quick move in home. Overall, the house was built to spec. The build quality is on par with the other 2 builders we considered with some being better at Khov . The sales, closing, post sales warranty teams worked collaboratively with us. The post sale warranty issues have been resolved quickly. Fortunately all were cosmetic in nature. We’ve only been in the house for a few months, are happy with our purchase. Khov builds a better than average builder quality home and their team cares about making the home purchase experience pleasant for buyers. ... More

It was an alright experience. It wasnt as smooth as expected. I was denied the initial loan

The home buying experiencewas strong for the most part, but communication was severely lacking from our salesperson, Joe, at times, and that somewhat soured the buying experience. But we do appreciate Casey, one of the construction managers, who went the extra mile for us prior to our settlement and orientation. More importantly, we've had to report a dozen or so small repair requests since moving in within the first three months, and while about a third of them have been fixed in a timely manner, most have not, despite our 1-year warranty. We've had to chase down staff to follow up on repairs. None of the faults have been major, except a leak in our master bathroom sink (the drywall had to be pulled out, and it has gone unrepaired for months). The paint on the walls is extremely thin, so it's incredibly easy to scuff or dirty the walls, but overall we're grateful every day for a house of this quality at the price we got it at. ... More

Home buying is very intimidating but KHov and the entire staffs involved in the process made it easier, informative and doable. They coordinate well with different agencies involved who reached out to us promptly and explain all steps and expectations clearly. We are kept updated on where we are in the process and what’s next for us to do. The home we picked was one of their quick move-ins but we are so happy with the details of its workmanship. We have been visiting different communities and looking at multiple builders in the past 2 years and Monarch Glen by KHov tops it all. The location is close but not too close to the beautiful but can be busy area of Lewes and Rehoboth. At the end of the day, after a walk in the beach, shopping and great food choices, we can retreat in our beautiful and peaceful neighborhood. We are so excited in our future here at Monarch Glen and looking forward when the pond and clubhouse would be completed. ... More

Smooth experience. Seller and builder were very helpful

My experience with Jason handling all our warranty repair needs he has gone above and beyond to take care of the issue.

Warranty team and Cole have done a great job

The construction traffic can be testing at times,but thats only temporary! The screening makes a big difference with the bugs.

As a first time homebuyer, this was the best experience I could have wanted.

I purchased this house due to the great pricing they had to only see issues with the quality of the house after. After residing in the house, the garage cement already started to wear off. It is already chipping. There are appliances that are already having issues. There’s no clean up done before closing the housing completely. The seller agent Nancy only cares about money and selling the house. There’s no satisfaction for the customer. The lender is miles away who works from another state, and it was so difficult to talk to her even during business hours. Home buying process was horrible.

Good people, like realtor consultant Donald, realtor mortgage broker Ryan, realtor processor Ronald, design studio manager Jamie

We love how they help us to get everything we need to buy a house paper work was fast communication very good we glad to meet you and work together to get the results we love thank you to all team work was a nice experience for fist time buyers I recommend to friends o how need to buy a house

Nate and Tanner were wonderful. Don was also very good.

overall, it was disappointing experience. I had higher expectations given KHV’s national reputation. Experience depended on the individuals I worked with. Some were great and very responsive. Others were non-responsive and sloppy.