K. Hovnanian® Homes Reviews

Title company has not sent closing papers to my mailing address. Have scanned info., contacted them, and no answer. Also Orange Coast Title delayed closing and cost extra time as they did not approve of my Trust although I have closed over 6 transactions in less than 2 years using first pages of my Trust to take title.. Also, I discovered and said that I paid extra for stainless Steel. Finally person told me they gave me black and would do stainless appliances later. I felt this was hidden from me and no one has contacted nor given info. about Stainless or getting credit back since I paid for it. I also paid for outlet at certain place in bathroom. Agent told someone it didn't matter where it was put, but it did matter to me. Most places would have that in writing rather than signed by me rather than agent misrepresenting what I wanted. Really surprised that company did not care enough about customer service to credit me back $100 . Also I was misled about inside insulation which cost over $900. However, if you are still reading, the floor plan is excellent, and I get many compliments on how much friends and family like this home. Wish you had Title Company that sends closing papers immediately and responds when I contact. 38 days now since I have closed. No closing papers. Concerned about check, plus I need certified closing papers. Not sure what your guidelines are, but I hope someone cares enough to follow up on problems. ... More

Was smooth and flawless from their side. From sales to closing to warranty items

Everything from the offer, to working with the loan officer, to closing, to move in was a great experience and everything went smoothly. Stevie, the agent at the property, Jennifer with KHAM, and the construction manager Kendrick have all been top notch.

The people I worked with were extremely sketchy - first, blatantly lying about the overall price of the unit and not disclosing that the price included incentives that required me to use their mortgage company. Second, including items (and costs) on the spec sheet which were NOT included in the finished home. As far as I can tell, the home seems well-built, but any buyers need to be EXTREMELY diligent in asking questions about the price, what’s included, and double/triple-checking all spec sheets and items included in the home to ensure they are getting what they paid for.

The sales team were amazing. Trisha and Sabrina are the best and always go above and beyond. Anthony was a pleasure to deal with during construction. Rick has taken care of my issues in a timely fashion and is always polite. The only issue I had through my home purchase, was the mortgage side.

Excellent homes and great neighborhood

We had a great experience with the builder/super when building our home. They were timely in getting the home completed and communicated every step of the way. The only part of K. HOV I would never use again is the lender.

Dave weaver our project manager is attentive, diligent, detail oriented, a kind person. He is a rear asset to the KHov family. What I love about khov home is the clever use of space, the light and brightness of their home makes it airy and brings a sense of calm. They use good quality products. Overall a great investment.

We picked out our lot over a year before it was to be built. Our lot happened to be the last unit built at Four Ponds. It is an absolute disaster! We paid an extra $10,000 for the end home and our backyard is a safety and health hazard. It’s a steep cliff (I have 3 young children) and the grading was not done properly and we have sitting water. Causing bacteria growth and attracting insects. The inside of our home was rushed and messy. We have a wall in our kitchen that is not flat, causing our backsplash to be crooked, which then caused our oven top to be crooked as well. The kitchen peninsula is crooked due to the kitchen wall. Serious and major mistakes!! All that can be seen by the naked eye. Our stair case was never sanded, the wood is rough and has caused injuries to my 21 month old. The staining and painting look like my 7 year old did it. All the wood trim throughout the downstairs, is dented or chipped and was painted over. We had cracks in our fireplace, the wall in our mater is off and on a slant. The kitchen tile backsplash was not cut correctly on one side. Just so many items that need to be fixed. It’s sad, because we sold our old home thinking we were moving our family into a safe, new and prestigious place. ... More

Great people, OK product and bad workmanship.

nice!so kind is susan

Overall my family and I love our new home with KHovnanian Enclave at Waugh Chapel. It’s spacious design and price for the location have made it and ideal place to raise a family. The KHovnanian team have made this and awesome experience.

We were fortunate to work with the best team Becky, Allen (Dave), Jeff and Everett! Becky made our dream come true of owning the home that we loved the most. Dave, Jeff and Everett made the whole process very smooth for us. Even after one month after closing, they are still available and in contact helping us with some minor things. The house so far is the best among the ones we looked at and owned. The plan and design and quality is very good! Thanks again to everyone we worked with.

The entire process was amazing and everyone that we dealt with was extremely professional, courteous & helpful. The home itself was very high quality with only 2-3 very minor issues that were quickly resolved. I would highly recommend buying a home from K Hovnanian!!

Giving the situation of a pandemic and being out of state, everything turned out good

Builders team are the best ! They went out of there way !

It was a pleasure doing business with K. Hovnanian Homes

Love our new home!

My family and I are very happy with our new home. We love the open floor plan and finally have enough room to relax.

My experience with Khov had been the most outstanding, stress-free, great customer services in all areas from day 1. This is from the time we first walked into the model home to when we got our gold keys. Steve, Zaira, Josh, and Ben were the ones I usually communicate to when I have questions or concerns. And they all did an outstanding, very excellent, above and beyond customer care. I never felt worried or have any doubts in their professionalism or expertise. This is our first home and I am very grateful to have met them and have done business with them. Thanks again for everything!!

Our experience with KHov was outstanding from the initial meeting with Beth to the final sale with Orlando. Everyone was very responsive to our questions and requests.

Very helpful and attentive to any concerns or questions I had about the house.

Good house for the price, but we had to correct a number of errors they made during the building process. Luckily, we live nearby so we caught the problems and they were able to be fixed right away. If you stay on top of them, you should be happy with the final product.

From the beginning of the process, we were treated very kindly and every step of the way was explained in detail to us. All of our many questions were answered and having the online document processing made the whole process work much smoother. From the agent, to the loan manager, to the site superintendent, KHov was top notch and we are very happy with our new home. Would highly recommend KHov to anybody who is looking for a new home. Only the best.

Not much to say - overall a pleasant experience with everyone involved - I have and would recommend your homes to friends and family