K. Hovnanian® Homes Reviews

K. Hovnanian Homes has been a god send. When I walked into the office and met Crystal, I had so many doubts and fears about buying a home on my own. When COVID-19 hit, I didn't know what to expect.. From the beginning Crystal has been such a joy to work with and has encouraged me every step of the way. When she introduced me to Alex, his encouraging smile and expertise on my home, made me know that I was working with a great team. I am in my "Blessing", and I thank God for the great people that stood by me during this awesome journey. You are a five star in my book.

great quality but noticing a few things like paint washing away with water and a few things not lining up

excellent

We were treated with respect and care through the entire process. The team made sure to work very hard to get us in our home in a timely fashion while still providing a top notch home that my family and I will enjoy growing in!

Great work done to the house. Very responsive in returning to the warranty request..

The Buying process was done all Virtually which was a bit scary as we could not see the home in person, K Hov and my realtor did and excellent job communicating with me and showing me as much as they possibly could. The home is beautiful almost meeting our “Dream home” we love everything about it. Their has been some issues with the build but the warranty team has been responsive maybe a little slower than expected. Overall me and wife are extremely happy with the home.

From the sales lady to the closing of my house and everyone in between that I come in contact with went above and beyond to please me with all my requests. The nicest most trusted people in the industry.

Easy process from beginning to finish.

Salesperson was informative and the construction manager was knowledgeable. We're very happy with the end result.

I had such an amazing experience buying a K. Hovnanian! So glad I made the choice!

Check everything before you move in

My wife and I are very pleased with KHov and have been impressed with how they've treated us through the whole process. We love our beautiful home. We want to specifically thank Paul (and Jesse) for everything they have done for us and on our home. We appreciate their responsiveness and professionalism. We would also like to mention Jodie who ensured our mortgage application process went as smoothly as possible. Thanks, KHov!

Happy to be part of the community

Basically the home building experience with KHov has been a good one. There have been a few "bumps in the road " along the way, but they were handled professionally by the KHov personnel in a timely and complete fashion.

From the sales process all the way through warranty, K. Khovnanian team has been very responsive and respectful to all requests! This is how customer service should look for all industries!

Our home is spec home, anyway we had walked through a home similar to what had purchased. We had seen wrought iron spindles on the stairwell, we had asked if this was part of our home, saleswoman said yes, when we signed we were told that they were not included. We were also told being a spec we had the ability to change or upgrade as long as it was not already ordered. Come to find out we were not able to do so. Dont get me wrong I love our home. Just the fact one would say something the other says another.

They are willing to work with you Pisces Nice floor plan I just like the professional

We are very pleased to have worked with such professional and wonderful people and made our dream of owning our own home a reality. Each individual delivered beyond our expectations and made it so easy for us to finish the process. We love how we were treated with respect and courtesy and our home turned out how we always imagined it to be. We are confident that we made the right decision in choosing K.Hovnanian Homes.

AC unit too small for home.

I closed escrow on my new home 5/26. From the day I got the keys the house was not move-in ready. I trusted the builder to have completed the items needed to be fixed in the home visit new as I had purchased. However, not only were all the items not repaired but new issues arose and now seven weeks in the house I still have blue tape everywhere marking items that have not been resolved. From the cracked/split baseboards, AC upstairs blowing hot air, wood cracked on stairs, ceiling bubble throughout the kitchen to the garage door being hung incorrectly which caused the paint to scrape off to metal on both sides and the stucco outside cracked in several places. I’ve been extremely patient and reached out to over 17 members with the KHOV team Asking for assistance. At this point no one has taken ownership to make it right. I’m extremely disappointed in the build and finishes of the home given the price point. One would expect more from the builder as they pride themselves on quality. I’m ready to take further action if someone doesn’t take ownership and assist with my issues in a timely manner. I look forward to hearing from someone within the company at a leadership level to step in and make this right. ... More

Great quality and finishes as well as layout choices. The staff has been very accommodating and helpful throughout all stages of the process. Overall very satisfied and would recommend to others. Looking forward to spending many years in our wonderful new home.

We moved in a month ago and have had numerous issues. Two electrical problems, one where the fire alarms weren't wired. Our AC has been out twice and then was also not wrapped so blowing into the attic. Our backyard doesn't drain properly. One of the drains on our sinks had been kicked and knocked off so water was draining onto the floor. Cabinets missing chunks, fence falling off, back door not catching. All was fixed but response times were terrible especially for AC and most of the companies that came out to fix things left a mess and/or showed up way outside of the scheduled time window causing me to miss work. Everyone super kind people but very disappointed with so many things wrong in a brand new house in a month. Have worked to make things right. ... More

My partner and I both have shared an amazing experience from start to finish building our first home with K. Hovnanian. Before we decided to build, we went around looking at every model home in Balmoral and throughout Sunset Ridge. However, the Juniper II was the very first model we saw, and fell in love immediately. From the sales office to our construction manager, things ran smoothly and quickly for the most part. Our construction manager is very good at what she does; she walked us through every single detail, no matter how minor. She also walked us through how the warranty process works and gave us expert advice on keeping our home in great condition for years to come. After we closed and moved in, we did notice a few minor things--such as a few doorknobs being loose and how when it rains, we have water that sits in the backyard by the fence. We did notify our construction manager and she had it corrected the very next day. Overall, we highly recommend K. Hovnanian to our friends and family. I have spoken to several of them already, and they are all planning on checking out the company here in Sunset Ridge and a few other neighborhoods in the Houston-area. ... More

The house is our dream but due to bad grading in the back, we have a swamp like area. After several weeks of back and forth with the builder, we had to get the city inspector to cease occupancy permits for the remainder of the development before they would entertain correcting the grading. It has been a month now since they had stated they were going to fix the issue but still haven't started the work. They also haven't fixed the chip in the bathroom counter that happened before home inspection.

The construction manager is easy to work with and responds immediately. His goal is to make sure you are taken care of.