K. Hovnanian® Homes Reviews

The company lied to us about drainage issues on the property from Day one and created a false appraisal of the new home, cheating out and lying to federal regulators.

brand new house full of bugs. Call customer service amd they said was our problem not theirs. Couldn't sleep as they were crawlinh all over even the beds. Inside the appliances and closets..very terrible experience.

Window issues, heating issues, painting issues, custom shutter issues, electrical issues. However I am Confident they will take care of my issues.

Yard flooded during first heavy rain. Concealed poor drainage before closing, I would not have purchased this home if I knew how bad the drainage of the lot and house were. I would like to sell the house back if possible. I don’t trust anyone from this organization and feel this problem was concealed from me

Do not ask me to do this again. There is nothing inappropriate in my review. You don't want to put it on website because of the horrible experience we have endured. No one has contacted us to see what went wrong and there is a lot!!

I am not at all happy with quality of the home and materials that were used for construction when compared with other builders.

Very poor quality from builders to salespeople. I would not recommend or buy again from them

Terrible experience with builder. Poor quality, terrible communication, no care or attentiveness. Entire process was almost a year late and finish product was below industry standard, build team couldn’t have cared less. Simply awful people to work with and awful experience.

Since purchasing the home, I have experienced so many issues. I was told by the contractor (Nomo) to contact him for any issues. He has been extremely slow with responses and completely incompetent in resolving any issue since purchasing the home. There is no communication whatsoever. I have purchased homes from multiple builders and have never been this unsatisfied. The home buying experience has been so bad and I regret buying a home from K. Hovnanian. I have escalated issues to Nomo’s boss, Gary, and it too has resulted in delays with getting important issues resolved. The post purchase support with K. Hovnanian is completely inadequate. If you’re looking to purchase a new home, consider another builder. ... More

I found we were oversold the home, were made promises that were not kept, and had to continually watch every development in the home as builders cut corners, didn’t finish elements, etc. there was next to zero project management, incredibly poor communication and poor workmanship. One of the worst experiences I have had in my adult life.

I would never recommend this firm to anyone as they are the worst builder I have ever worked with.

Your company took advantage of a veteran wrote experience all the way through.

Closing was not very smooth, lot of dates shared to us for the closing. But finally it was been like the customer myself have to discuss with Town for getting the occupancy certificate. After moving initial issues fixed through warranty team. But after that seeing a critical issue in the end unit where cold air getting pushed from outside, working with warranty and other senior managers team finally they are asking to read pages and pages of document saying all build as expected. No proper fix for the issue and we are still surviving with the issue with no solution. Finally I will not recommend Khov ... More

Since we decided to buy this condo, it had been a nightmare to us. The homeowner warranty is a joke. We have 3 times carbon monoxide leaked due to HAVC. Every time we had to evacuate us, call 911, turned off the heat, and spend our time to call out from work and wait for they came to fixed. Even the hotel reimbursement, it took them a month (originally they told me 2-3 months) to give us the reimburse. I have to spend my time to constantly contact with them, the home warranty director, most of time I didn’t get the response. I also requested to change a brand new HAVC, because they admitted they installed incorrectly caused carbon monoxide leaked, and their home warranty manager said no. How rediculous it is. Their mistake could kill us, and k. Hovnanian home warranty won’t give us a new HAVC reimburse. So far, we still constantly hear pipes rattling sound between walls. I report it, and they told me it was normal because of weather. I still constantly hear that even though it was a good weather. ... More

Poor Construction Quality & Slow in Resolving issues. I will not recommend any of my friends to buy the property with khovnanian homes.

It was a nightmares.

all house outside fill with cracks now inside start cracking ever where i have cabinet doors with no handle I Coll and the guy answer my questions. said that is now Moda of the tortosa community no handle on the cabinets.

Overall the construction process lacked independent quality control. Warrenty manager is trying to respond but does not have any staff hence no schedule of completion existed or provided. The local head of sales and construction lack courtesy to return calls and has been non-responsive. The house was not prepared at the closing and major Items of punch list at walk-thru provided prior to closing is still outstanding after 90-days we are in the house. I provided ample opportunity to them to complete the list but no luck. Cabinets in the kitchen are falling apart and not soft closing. Cabinets below the main counter has loose parts and no one can answer from KHOV when they will be corrected. Windows are below norm. One window is different than all others. Bugs are crawling from the window gaps such that we have to purchase an indoor bug-zapper that runs whole night. My wife and I are Seniors past 70 Yrs and did not expect such treatment from any builder. We have kept enough patience and I hope you send this review to a right individuals at KHOV that can help us soon by expediting the resolution of our problems. I can be available to talk or meet with them. Best Regards Navin ... More

I was presented with the wrong community contract. I was told that I would be charged fees in addition to earnest money deposit if I backed out of the deal. I closed in September 2022 and at this time (January 5, 2023) I still don’t have two mirrors.

From the buying to moving in process, the "dream" that is sold is opposite of the reality. The realtors are fantastic, but their hands are tied because they are slave to construction. The construction managers are great, but they tell you what you want to hear, and are slave to the trades. The quality and workmanship that is sold, based on the model, is opposite of what the final product of the home actually is. For a $500,000+ home, the quality and workmanship is near half. And, the time frame given for move-in is grossly underestimated. Since moving in, less than 3 months ago, I have had a massive plumbing leak that will, when said and done, have taken close to two months to resolve, my heat has stopped working, my brand-new dishwasher broke, 4 doorhandles have fallen off, and the trim/paint in the house is still appallingly below acceptable level. This is not a dream home and the top end of my budget, but a money pit that has hogged up my mental, physical, and emotional health. Am I being overly dramatic? Ask anyone else in my neighborhood!!!! You will hear the same nightmare over and over again!!! ... More

Had roof leaking issues and still not fixed. Khov don’t take good care of their buyers.

I would never recommend anyone to buy this product

If you’re looking in a residential development and see a K Hovnanian model just skip it and go to either the competition or to another neighborhood. The quality of workmanship is abysmal. Everyone involved will assure you that your home will be ready for your closing date and then drop the news on you the day before that it won’t be ready but that they will have everything done in a few days. It won’t be ready. It will drag on for weeks and months. The moment they get paid all urgency is gone. You’re no longer a priority. Your home isn’t a priority. The people doing the work are trash. The K Hov people are okay but just buy another home. ... More

Most miserable experience. Even when I tried to submit my initial review, It was deleted and I was asked to re-write it. This pretty much sums up my entire experience. K hov simply doesn't care and they make that clear. They promised numerous items and a certain level of service that they chose not to deliver. When I addressed with Sr. Management I received rude and insulting emails stating that I should read the contract and I'm pretty much stuck. But what do you expect for a "high-end" builder? They had the audacity to justify their horrible service by stating "all the builders do it this way." I can assure you, they don't. Remember, K Hov, you reap what you sow. ... More

Unprofessionalism in the sales office. Read review on your webpage. Poor quality with interior fixtures, they put the cheapest products in this house!