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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4028 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars in All Areas

4028 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Value 4.2

Responsiveness 4.2

Customer Reviews

Worse quality for money paid

  • Rupi T.
  • Verified HomeBuyer
  • August 23, 2023
  • Lincoln, CA

This is worse quality . I had so many issues within few Months of moving in . Stay away from this builder !!!

K. Hovnanian® Homes responded:
Hi Rupi, thank you for leaving us a review we appreciate the feedback. We are aware of your concerns and know that our associates have been in constant contact with you about your concerns. We were informed that there has been an appointment set to service the items that have been brought to our attention and we're working to hopefully resolve the rest of the issues during the appointment. We want to thank you again for your review and we hope you have a great day. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Stay Away! Buyer Beware!

  • Amanda B.
  • Verified HomeBuyer
  • July 25, 2023
  • Bluffton, SC

From start to finish, the experience with this builder was horrible. I deeply regret building a home with this builder and will never recommend K. Hovnanian Homes to anyone.

K. Hovnanian® Homes responded:
Hi Amanda, sorry to hear that you are disappointed with your recent home building experience. We are aware of your concerns and have been informed that our associates have been working closely with you to resolve the issues you're having. Thank you for the feedback and we hope you have a great day. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst experience ever!! KHOV going bankrupt!!

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2023
  • Buffalo Grove, IL

Never buy a home from Khov ever again! Worst built quality… even small contractors can build better homes than them.

K. Hovnanian® Homes responded:
Hi, sorry to hear that you are disappointed with your recent home building experience. We have reached out to local management regarding your concerns, and they are aware of your concerns. Our construction and warranty team will continue to progress with the completion of the landscaping and address future warranty issues. Thank you for your feedback and we hope you have a great day! ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Beautiful layout, but poor quality of manufacturing

  • Cynthia K.
  • Verified HomeBuyer
  • June 30, 2023
  • Rancho Cordova, CA

There are multiple problems with my home. When they placed the bottom plate on the door, they sheared it off and just stucco it it. There is paint and tape adhesive all over my windows. The gutter is dent inward and outward, totally not smooth and normal looking. There is stucco all over the water faucet in the backyard that I can’t even turn the water off, I have to keep a hose with a sprayer on the end of the hose, so it won’t leak. There are boot prints all over the walls and ceiling in the garage. The pole in the garage in front of the water heater is not straight and I have to keep ...

K. Hovnanian® Homes responded:
Hi Cynthia, thank you for leaving a review addressing your concerns. We were informed that our associates have contacted you and have scheduled an appointment with you to address your concerns. Thank you again for your review and have a wonderful day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Quality design outputs will never result from poor design inputs.

  • Robert M.
  • Verified HomeBuyer
  • June 27, 2023
  • Queen Creek, AZ

Executive management are responsible for design output specifications and most likely, the selection of poor-quality tier 1 suppliers based on lowest bid only. Those who have to build to these specs are not responsible for ultimate customer opinion. Specifying 1/4-inch stucco, a "texture delete drywall finish," wavy stucco, facia painted with watered-down paint with no primer, a four-foot-tall back wall, poorly built cabinets that cannot even arrive intact for replacement of the cracked units, pavers that are supposed to block water from the expansive soil with non-polymeric sand, are all ...

K. Hovnanian® Homes responded:
Hi Robert, thank you for the feedback we're sorry to hear that we weren't able to meet your expectations. We strive to provide the best service/product possible to our customers. If you have any more questions or concerns you'd like to express please feel free to contact us at onlinereviews@khov.com. Thank you and have a great day. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2023
  • Bluffton, SC

And if from some strange and out of the blue reason you still want to go with KHOV, I’d suggest following: - bring lawyer to the purchase discussions and thru out the build - have everything video recorded - put all conversations thru a script and make them sign via Notary Public - don’t trust single word they say - all your future lawsuits will start with arbitration, make sure the contract doesn’t have that - you will be pressured, forced to take home as is or you lose your deposit - you will be threatened with default and losing your deposit I would not recommend buying.

K. Hovnanian® Homes responded:
Hi, we understand buying a new home can be frustrating and we do apologize if we caused you any inconvenience during the process. We strive to provide the best service possible to our customers. We want to thank you for leaving a review we do value your feedback. Have a great day! ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Sales experience is nice but the quality of material used is cheap. Not worth paying $700k - $1M

  • Vidit M.
  • Verified HomeBuyer
  • March 29, 2023
  • Middletown, DE

Sales experience is nice but the quality of material used compared to model house is very bad even after selecting the level 5 upgrades. It took longer then anticipated to build the house but that is okay given the supply chain issues we had. However, after moving in we found lots of issues with quality and workmanship. The flooring was damaged, there were nails popping out of the floor. there were holes in the ceiling, doors were damaged, cat was trapped in HVAC filter (You heard it right, a living CAT). There is a long of list of issues. Its been 3+ months since we moved in and builder did ...

K. Hovnanian® Homes responded:
Hi Vidit - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Run away

  • Ferdag K.
  • Verified HomeBuyer
  • March 29, 2023
  • Richmond Hill, GA

My advice is don’t do it. The workmanship is absolute worst. Within 60 days of moving things began breaking.

K. Hovnanian® Homes responded:
Hi Ferdag, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

If you think it’s bad now, wait until you live in it.

  • Sean O.
  • Verified HomeBuyer
  • February 28, 2023
  • Bluffton, SC

I bought an almost 500k brand new “fixer upper.” Trim work, paint, tile, and cabinets are all atrocious. I closed in December and there is still a long list of corrections to be made. There’s literally no sense of urgency by KHOV to fix these issues. That being said, Trey and Steve have been very helpful. If you’re looking to overpay and get a mediocre home, then welcome to The Lakes.

K. Hovnanian® Homes responded:
Hi Sean - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Ronald P.

  • Ronald P.
  • Verified HomeBuyer
  • February 23, 2023
  • Scottsdale, AZ

Overall experience with K. Hovnanian Homes was terrible from start to finish. 1.) The sales team members Matthew and Claire were very misleading and dishonest. 2.) The design team Chelsea was average at best. 3.) The construction team members James, Mark and Austin were misleading, dishonest and unresponsive beyond belief. They forced us to close early with the home being far from complete. It took 4 months to complete the home from closing. This all led to a horrible buying experience. I WOULD NOT RECOMMEND BUYING A HOME FROM K. HOVNANIAN HOMES TO ANYONE.

K. Hovnanian® Homes responded:
Hi Ronald, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Awful Experience

  • John B.
  • Verified HomeBuyer
  • February 09, 2023
  • Tuckerton, NJ

Moved in November had multiple issues that warranty has still yet to correct. Builder is not responsive!

K. Hovnanian® Homes responded:
Hi John, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst home buying experience I've ever had in my life.

  • Alberth D.
  • Verified HomeBuyer
  • February 07, 2023
  • Bluffton, SC

Worst home buying experience I've ever had in my life.

K. Hovnanian® Homes responded:
Hi Alberth, we're sorry to hear that your experience was less than stellar. We will pass along your comments to local management for further review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The most Disheartening and Disappointing home buying experience we have ever gone through.

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2023
  • Scottsdale, AZ

We have never felt so let down and lied to by any business as we have with KHOV. The lack of communication, false promises and follow through with the builders and the absolute worst finish work I have ever seen contributed to a very stressful and anxiety ridden home buyer experience. They tell you what they want you to hear, not what will actually happen. BUYER BEWARE!!

K. Hovnanian® Homes responded:
Hi Christopher - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Mrs

  • Cereste P.
  • Verified HomeBuyer
  • January 12, 2023
  • ROSENBERG, TX

Blinds are falling off everything in the house is cheap shower starting to fall apart came to fix the door got ruined again cheap house for the price no dining room some windows can’t open big disappointment

K. Hovnanian® Homes responded:
Hi Cereste - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very bad experience not recommended anyone

  • Satyanarayana A.
  • Verified HomeBuyer
  • January 11, 2023
  • Hawthorn Woods, IL

Very bad experience not recommended anyone

K. Hovnanian® Homes responded:
Hi Satyanarayana, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible Experience

  • Erica M.
  • Verified HomeBuyer
  • January 10, 2023
  • Richmond Hill, GA

Do not use KHov as builders. They are absolutely terrible. From the sales agents not knowing what they are doing or selling to the “construction managers” being unresponsive to receiving an INCOMPLETE home!! It’s been 3 months since we closed and we still have an outstanding list of items that are not completed including missing shower doors!! Do not use, do your research go with a more reputable company. This one needs to be shut down.

K. Hovnanian® Homes responded:
Hi Erica, thank you for sharing your detailed list with us. We have forwarded your comments on to our local management team for their review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible, never again, actually I was going to purchase a home for my daughter and have decided not too due to situation with khov and sales team who basically ignored me after transaction closed.

  • Inna L.
  • Verified HomeBuyer
  • January 04, 2023
  • Melissa, TX

never again I will purchase with this builder

K. Hovnanian® Homes responded:
Hi Inna - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

review

  • Sharon J.
  • Verified HomeBuyer
  • October 12, 2022
  • Debary, FL

HOME CAME INFESTED W ROACHES - NOTED PRIOR TO CLOSE REFUSAL TO REMEDY AND REFUSAL TO COMPENSATE FOR MY PAYMENT OF REMEDY. MY ROOF LEAKED DUE TO A DEFECT AND MY CEILING AND CARPET SOAKED TOOK TWO WEEKS TO FIX THE ROOF PART. MY PANTRY CEILING IS SOFT AND WET SO IS A WALL BY MY SINK

K. Hovnanian® Homes responded:
Hi Sharon - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

If I could give this a zero star rating I would

  • Alyssa B.
  • Verified HomeBuyer
  • October 11, 2022
  • Bluffton, SC

The best way I describe my home to anyone that asks, is I paid half a million dollars for a home made of papier-mâché. Everything in it feels cheap, the longer I live in it, the more cut corners we see in the work that’s been done. The cheapest paint to ever exist was painted on these walls. The railing to our stairs looks like a 2 year old stained it. The person that stained it never covered our carpet or the molding so there’s stain on our carpet that will never come out as well as on the baseboards. The upgraded LVP flooring has so many chips in multiple boards, the list goes on and on. ...

K. Hovnanian® Homes responded:
Hi Alyssa - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

worst quality

  • Jasmine C.
  • Verified HomeBuyer
  • October 09, 2022
  • Fairfax, VA

Worst quality of workmanship and after-purchase service

K. Hovnanian® Homes responded:
Hi Jasmine - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Run

  • Arlen S.
  • Verified HomeBuyer
  • October 04, 2022
  • Middletown, DE

We started the process in July 2021, sold our home Aug 2021 and was told closing would be March 2022. My family and I had to move 6 times because of lies on top of lies about our home. The customer service has been terrible along with the craftsmanship of our million home. Every single neighbor we have spoke to had nothing nice to say about their experience. We closed September 2022 and our home is not complete. 1 month in nothing they said they were going to do has been done. Totally regret ever going with this company.

K. Hovnanian® Homes responded:
Hi Arlen - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst experince

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2022
  • Rancho Cordova, CA

I will definitely not recommend this builder

K. Hovnanian® Homes responded:
Hi Manikanta, we're sorry to hear that your experience was less than stellar. We will pass along your comments to local management for further review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The worst!

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2022
  • Palm Beach Gardens, FL

With this being our 5th new build and first with KHovnanian I can say they are by far the worst. Their workers are inexperienced off the street people who obviously do not know what they are doing and not skilled in the job they are doing. Painting and grout was horrible. We get no response as far as getting items that were wrong or never done. I would never buy another home from this builder again.

K. Hovnanian® Homes responded:
Hi Lisa - sorry to hear that you are disappointed with your recent home building experience. I will send your feedback over to the local management team for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

K. Hovnanian® Homes - We had lots of issues on our house, and they are not taking responsibility

  • Reena J.
  • Verified HomeBuyer
  • August 30, 2022
  • HOUSTON, TX

We had lots of issues on our house, and they are not taking responsibility to fix the issues, we were promised that it will be fixed after the closing but , not they are telling we need to call the warranty dept. we feel like we were rushed to close it even though lots of issues were not addressed . this is our third home purchase and never had issues like this but I will not recommend anyone to buy the house like this. The finishing is not there, looks like someone rushed to finish the project, if you guys want I can share some valuable pictures which is very disappointing

K. Hovnanian® Homes responded:
Hi Reena, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nothing but headaches

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2022
  • Hawthorn Woods, IL

We moved in and reported the various issues we saw. They've been out several times to "fix" the issues. The "extras" we paid for are complete crap (were never informed the paint wasn't washable, lighting fixtures are cheap plastic). Would not recommend this builder at all. Talking to others in the neighborhood, who have had similar experiences. Some are going on 6+ months of waiting for repairs to be done (again).

K. Hovnanian® Homes responded:
Hi Greg, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1