K. Hovnanian® Homes Reviews

I Love my home and the customer service was great!

Overall experience from sales to construction was awesome! Ryan & Christian are the bomb!

I had to take a moment to highlight John for his level of professionalism and ability to effectively communicate through the entire process. He made himself available to us and eased our minds during the building process, it was outstanding. We would absolutely recommend KHov to our friends and family. It was an amazing experience.

From the very beginning of our process ours Sales Representative Darryl was very thorough, listened to what we were looking for in our forever home, and he’s super approachable! That same gentle demeanor carried on, with the community managers Brent and John! The entire team (financing, underwriting, trade contractors, etc.) was so responsive and did everything they could to both ensure things remained on pace and went as smoothly as possible with all the unpredictable happenings in the industry today. A HUGE Thank You To All Of You!

Being such young first time home-buyers KHOV really made it such a smooth process in buying our first home! We loved the representatives that helped us throughout our journey, most especially, Tracy, Mike and Shannon. As for Tracy, she really set the tone for our whole buying process, being the first person from KHOV that we spoke to about our home. We loved the fact that she would always give us a call or text to give us any updates on the building process of our home. She even went as much as walking out to our lot and sending us pics! During our first inspection, Mike was really attentive to every aspect of our house in order to explain the overall functions, and we loved that! He answered any questions we had and made sure that before we left the inspection that we knew the ins and outs of our home. In addition to that, he was really funny! Also, during our closing and final walk-through, Shannon helped my other half and I to find any minor damages and was very adamant about getting someone out to fix any issues, so that was a big plus in having her as one of our KHOV representatives. A month 1/2 later, and she is still very helpful, punctual and adamant about meeting our needs and solving issues as soon as we put in the ticket. We appreciate everyone from KHOV for helping us buy our first home! ... More

The K Hovnanian team exceeded my expectations in many ways. They were careful not too over promise but certainly over delivered. Nate and Garrett were my dream team and I hope they're still in the business when I'm ready to purchase my next home. Highly recommend and appreciate them so much. No regrets.

The experience has been wonderful. Robert is great in top of everything so is Chris. We are very pleased with our home.

Matthew was an excellent building Inspector who responded to my needs

Susan was great from the beginning to the end of the home purchase. Orlando is also very professional at his job and he continues to assist with some home details that need attention.

As a Retired MSG is hard to find the Professionalism and Care we have found with KHov, in the ARMY we stride for Excellence, Attention to Detail, taking care of not only your customer, but future Family. Thank You…

Jay at KHOV was a breeze to work with. Immediately took care of any concerns and worked with us to make some small changes. Overall excellent experience with this builder.

The whole experience was great with just a few hiccups. The design representative (Lisa) was not very accommodating and it felt like we were statistically and financially profiled. My wife and I felt like we were rushed into picking from the limited design options. We had to do our own tries in matching designs from the color of the paints to choosing the right carpet with no or very minimal help or suggestions from the designer. She was just pretty much on her laptop waiting for us to be done choosing. We came back to the model house the next day to check other things not related to the design. The designer happened to be there with a different client. I have observed that the treatment was different and that the designer was more proactive and attentive. Other than that, everything else was a great experience especially the sales team Reggie and Karam, the Construction team Ken and Derrick, and the warranty team. ... More

We signed the contract with K Hovnanian Homes on June 2020, we just closed June 28, 2022. There was an issue between the developer and builder which caused the delay. Not K Hov's fault, but K Hov HQ could have accommodated this horrible experience. Ours is probably a rare experience. Our salesperson Don was always communicating with us, I feel bad for Don as he got the brunt of our anger, but such a professional and didn't avoid or shy away from our tough questions. Don took care of issues as quickly as he could and advocated for us. Once K Hov started and out of the developer's hands, the process was good. Our Senior Community Manager Alex was exceptional. Alex made the home build experience exceptional. Had we not had Alex our experience would not have been exceptional. Alex has always focused on making sure we had everything we needed and taking care of our home needs. Can't say enough good about Don and Alex!! Once we moved in very little issues on the build quality, I mentioned some erosion issues with Alex, and he took care of it immediately! Any issues, once I mentioned to Alex, he took care of it! If you're building with K Hovnanian all I can say is, make sure Alex is your Senior Construction Manager! Top Notch! The home itself, I'm extremely impressed with how energy efficient it is! It's awfully hot outside and our home is very comfortable, and the AC isn't running all the time. We love the home. Had we not had to wait a little over 2 years, I would give K Hovnanian 5 stars. Don and Alex saved K Hov's review! We love our new home, very well built, beautiful and energy efficient! ... More

When working with Garrett through each stage we were always in the loop and informed on the process. The only feedback we really had was that during the building process we noticed one of the bathtubs didn't have a liner and sometimes urine was left by the builders. It was only disturbing because we would expect everything to be clean and new after moving in. Everything else was great and everyone had great and consistent communication with us. We especially enjoyed the design center process and how patient our consultant was with us while making choices.

This was my second time buying a K Hov house

We love our new home. Scott, the builder, was amazing to work with during construction and even now after we moved in!

Worth every second and every penny spent

From sales to building, I had an All-Star Team with KHovnanian. My sales team, Tia and Sylvia were always responsive to my questions. Even when they did not know an answer immediately, they would follow-up with the answer once they had one. As for the team that oversaw the construction of my home-- I cannot adequately express my gratitude to Dave, Jamie and Mike for their knowledge, guidance and professionalism throughout the building process. Exceptional experience with the entire team. I highly recommend KHovnanian!

Was sent information about home while being built. Appreciate the open communication always with all involved in helping me to secure my new home.

Katrina was very helpful in sucuring the purchase our new home. She kept us informed of what was happening with the build and she made sure to follow up on any needs that we had after moving in. Katrina also introduced us to the building manager, Cary, whom kept us informed of the building process on a weekly bases. Cary was promoted and Nomo took over on the final process of the building of our home. Cary and Nomo have been there for any problems that have occurred before and after the move in. I would highly recommend them to anyone who is purchasing a new home.

KHOV has been great! The quality of build is superb and the follow up with the builder is amazing. I’d highly recommend buying or building a KHOV home to anyone looking.

My experience was amazing. They responded to all my questions and concerns immediately and made me feel confident that my home would be delivered on time and of good quality. I've been here a month and I still cannot believe how beautiful this home is. I also love that I can still reach out if I ever need anything. Thanks so much again!

Nice and easy fast

My sales consultant was great- I received progress photos every week, and quick responses. The house is beautiful!

From the very beginning Lois showed us model homes she has been very sweet and very resourceful and when we starting building the project manager George was always so helpful and reliable with us, couldn’t have asked for a better company to work with