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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4044 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars in All Areas

4044 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Value 4.2

Responsiveness 4.2

Customer Reviews

Rushed and Sloppy

  • Christopher M.
  • Verified HomeBuyer
  • September 02, 2020
  • Lincroft, NJ

We picked out our lot over a year before it was to be built. Our lot happened to be the last unit built at Four Ponds. It is an absolute disaster! We paid an extra $10,000 for the end home and our backyard is a safety and health hazard. It’s a steep cliff (I have 3 young children) and the grading was not done properly and we have sitting water. Causing bacteria growth and attracting insects. The inside of our home was rushed and messy. We have a wall in our kitchen that is not flat, causing our backsplash to be crooked, which then caused our oven top to be crooked as well. The kitchen ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pathetic air conditioning unit

  • David G.
  • Verified HomeBuyer
  • July 28, 2020
  • Lincroft, NJ

Honestly 1 major issue. Air conditioning is not acceptable. Specifically upstairs in home. I have had 3 visits. All come up with some explanations. And have been told unit is only “required” be 13 degrees below outside temperature. Well when it’s 95, 82 degrees inside a home is not ok. No one would buy a home with such a unit. Other homeowners have told us of same experience with AC unit. For this reason alone I am totally dissatisfied and would strongly persuade friends and family to avoid a khov home.

K. Hovnanian® Homes responded:
Good morning! Sorry to hear that you are not happy with the air conditioning in your new home. We have sent your feedback to local representatives for review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Wouldn't do it again

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2020
  • PASADENA, TX

They used the cheapest contractors out there. They're really looking out for KHOV.

K. Hovnanian® Homes responded:
Good morning - we have sent your comments to the local team for their review. Thanks, have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not happy with the warranty service dept

  • Renee G.
  • Verified HomeBuyer
  • July 07, 2020
  • Winters, CA

There are several issues with the house that have not been fixed. I am very unhappy in kovanian homes warranty service depot. I feel I got ripped off buy buying this house

K. Hovnanian® Homes responded:
Good morning Renee - Thanks for taking the time to provide feedback, sorry to hear that you are not happy with the homeowner service department. We have sent your feedback to local representatives for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointing

  • John S.
  • Verified HomeBuyer
  • June 30, 2020
  • Plumas Lake, CA

Howard our walkthrough specialist failed to go over most of the items on the checklist. Of course we had no idea bc he never showed us the checklist and had us text message him that he could sign it for us. I had to beg for a copy of what he signed for us and when I finally got it, I realized how much we missed out on. There was a line of ants from the front door to the back slider and it was never addressed prior to closing. Areas marked by Howard still have tape on them and were never painted or addressed. I set up an appointment for the warranty specialist to come and address the items we ...

K. Hovnanian® Homes responded:
Good morning! Thank you for taking time to provide feedback, we have passed your comments to the appropriate local representatives for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Beware

  • Anonymous
  • Verified HomeBuyer
  • May 08, 2020
  • Painesville, OH

A lot of promises at the beginning to entice you to build, in the end, promises turn into misinterpretations. Quality of workmanship sucks. No pride in building trades anymore.

K. Hovnanian® Homes responded:
Good morning! Sorry that you did not have a good experience, we will be sending your information over to local representatives for review. Have a good day! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

K. Hovnanian® Homes - Bad services, Lower quality works

  • Jianhao H.
  • Verified HomeBuyer
  • March 11, 2020
  • Merced, CA

Bad services, Lower quality works

K. Hovnanian® Homes responded:
Hi Jianhao - Sorry that you were not happy with your recent homebuilding experience, we will send your comments over to local team members for review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

STAY AWAY

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2020
  • Madera, CA

If I could go back I would not have bought a home from KHov. Carelessness in the workmanship shows all around the house. I will be dealing with warranty claims for awhile. Instead of spending time with my family in our supposed new home I have to repair rushed work. Do yourself a favor and stay away from Aspire at River Bend

K. Hovnanian® Homes responded:
Good afternoon - sorry that you experienced issues with workmanship in your new home. We are going to pass your concerns along to the local representatives for their review. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very Dissatisfied Customer

  • Jerry T.
  • Verified HomeBuyer
  • January 14, 2020
  • Richmond, TX

There have been a number of issues with the property and trying to get a response from the builders construction manager is nearly impossible.

K. Hovnanian® Homes responded:
Hi Jerry - sorry to hear that you are having issues in your new home. If you would like to email us at customercare@khov.com with some details we can pass along to the appropriate local team members. Thanks! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I can put negative star if available

  • Irma V.
  • Verified HomeBuyer
  • January 07, 2020
  • Casa Grande, AZ

Sales person/manager/design center need some training so they are on the same page! Quality of work sucks! Contractors maybe paid on the very low salary and maybe not license. Came on some weekends with the contractor family on site kids playing (age ranging from 6 yrs old to 15 yrs old) on my very expensive upgrade flooring....The schedule for some touch up/repair is more than the wait of doctors appointment! Wall uneven and dusty, carpet is not covered while they in and out the house for some electrical issues, making holes on several spot on the wall for electrical access. Those holes they ...

K. Hovnanian® Homes responded:
Hi Irma, thank you for providing feedback on your recent experience. We are sorry to hear that you are not happy with the quality in your new home. If you continue to have issues please feel free to reach out at customercare@khov.com and we can pass along to the appropriate local ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Never listens to buyer & too many issues in a new home

  • Govardhan P.
  • Verified HomeBuyer
  • December 10, 2019
  • Monroe, NJ

I know you will never reach to me for my issues: The warranty guy Phil is not ready to listen to your issues and has ready made answers. The whole first floor shakes in the home and things rattle the answer by Phil is “ The home is constructed to shake in the first floor” I am really not sure for what I paid my money for Really disappointing to having made business with Khov

K. Hovnanian® Homes responded:
Good morning! Sorry to hear that you are having problems getting your issues repaired to your satisfaction. If you continue to have issues, please feel free to email us at customercare@khov.com and we will pass along to the appropriate local representatives, thanks! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Easily the worst decision we have ever made

  • Ryan Z.
  • Verified HomeBuyer
  • December 07, 2019
  • Roanoke, TX

I could author and publish an entire book on our experience building with K Hovnanian. When we initially put down a deposit for our premium lot, we were told by the sales girl that K Hov was considered "the Taj Mahal of custom homes." This was just the start of many lies we were told. The sales/community manager assigned to our neighborhood is supposed to be the one and only point of contact for customers throughout the entire process. This person was the most degrading, dishonest and unresponsive human I have ever dealt with in my entire life. It was so bad we had to go up the chain of ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

K. Hovnanian® Homes - Not up to Mark in any of the above objectives

  • Giridhar P.
  • Verified HomeBuyer
  • December 05, 2019
  • Merced, CA

Not up to Mark in any of the above objectives

K. Hovnanian® Homes responded:
Good morning! Thank you for providing some feedback on your recent home building experience. If you would like to provide some more details we will forward to the appropriate local team members. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor

  • Jacob F.
  • Verified HomeBuyer
  • December 03, 2019
  • Lincoln, CA

Rushed to close. Unfinished home. Played games with the financing and credits. Poor experience all around.

K. Hovnanian® Homes responded:
Good morning Jacob - thank you for providing feedback. Sorry to hear that you did not have a good experience while building your new home. If you have any other issues and would like to email us at customercare@khov.com I will send to the appropriate local representatives. Thank ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Avoid KHOV

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2019
  • Merced, CA

Horrible Builders, including vice president. Please avoid buying from KHOV.

K. Hovnanian® Homes responded:
Good morning! Sorry to read that you are disappointed with your home building experience. If you would like to email us with your contact information along with a summary of your concerns we can pass along to the appropriate local representatives. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Fix it

  • Gloria P.
  • Verified HomeBuyer
  • November 05, 2019
  • Arnold, MD

I wish the name would match the quality or even the customer service provided for the warranty/ defective work.

K. Hovnanian® Homes responded:
Good morning Gloria - thank you for providing feedback on your recent experience. We are very sorry to hear that you are not pleased with the quality and customer service response you have received. If you would like to email us at customercare@khov.com with more information we can pass along to the appropriate local ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor workmanship & no quality control!

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2019
  • Boca Raton, FL

Very poor workmanship! No consistency and no quality control conducted during construction and final touches.

K. Hovnanian® Homes responded:
Good morning! Thank you for providing feedback on your recent homebuilding experience. We are sorry to hear that you are unhappy with the workmanship and quality of your new home and invite you to email us at customercare@khov.com with your contact information so we can pass along to the appropriate local ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I can't believe I'm in this situation

  • Brian V.
  • Verified HomeBuyer
  • October 03, 2019
  • Bel Air, MD

The amount of hardship and struggle we have experienced can't be expressed.

K. Hovnanian® Homes responded:
Hi Brian - sorry that you are so unhappy with your homebuilding experience. If you continue to have issues, please email us at customercare@khov.com with details and we can pass along to the appropriate local representatives. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst buy of my life

  • Kiran K.
  • Verified HomeBuyer
  • July 23, 2019
  • Merced, CA

Avoid this builder

K. Hovnanian® Homes responded:
Good morning Kiran - sorry to hear that you are not happy with your homebuilding experience. If you would like to email us at customercare@khov.com I will pass along to the appropriate local representatives. khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1