K. Hovnanian® Homes Reviews

K Hovnanian was by far the worst experience we have ever had. From our lot being sold out from under us, to mold twice before completion and a delayed closing of 7 weeks, to the absolute worst craftsmanship we have ever seen. The salesman was phony and they went through 4 construction managers in less than 6 months. All our neighbors have had the same craftsmanship complaints as well. If I could go back, I would have never bought from them.

There is a lot of improvements this company needs to work on.

Full disclosure: my wife and I have extensive experience in buying and building houses. We have a complete and thorough understanding of the entire home buying/building process. With that being said, we will never use this builder ever again. With the exception of our sales associate (who was the third one we encountered, and she was phenomenal), there is not a single facet of the process that we are happy with. I cannot convey my true feelings for this company and it's employees for fear that they would have grounds to sue me for slander, so I am forced to continuously mutter the mantra of "I will never use this builder ever again." And I won't. Ever. ... More

My experience was terrible and continues to be. There are so many flaws in my home. Some issues were addressed. Not all of my floors are even, I'm still waiting on my front door to be fixed. My kitchen cabinet has flaws. Still waiting on replacement. Hallway door to utility closet, our bedroom closet door has issues, mud inside plug sleeve can not hide tv wire Behind refrigerator is left over electrical tape and dry wall pieces, inside, kitchen cabinets there is sawdust, toilet seat is not set in guest bathroom going into all bedrooms Re upside down. Outlets covered with dry wall mud. The Windows are filthy. The floors were filthy Cracks throughout the garage floor, crack in drive way. Our neighbors watched a big concert truck went through caution tape pulled into driveway when the driveway wasn't a week old and truck cracked the driveway. There is still more issues that needed to be addressed, too many more to mentio z Being that my home is a new Build I feel it was sold as an as is home. This unacceptable. We're still waiting on repairs. My next step is to contact the BBC... And anyone else who will listen to us. Buyer beware especially when you pay cash. I want to be compensated for the flaws in my home and the stress brought upon me. If I knew this was going to be like this. I would have never paid $399,999 in cash for this home They did a rush job knowing we were going to pay cash. I don't appreciate being placed on the back burner. While your Builders are building new homes else where!!! If we can't get all the issues addressed asap you leave me no choice but spread the truth to other home buyers of your builds. Then I'm contacting an attorney. Very disappointed in Palm Coast, Florida ... More

Cheap quality material, Not worth the price

We paid cash to buy this new home and there was no gas pipe before moving in. no one aware it and the builder just called us to move in. The manager just only wanted us to close the escrow right away, and he did not care about the house was not ready to move in at all. The kitchen was not finished, the windows were damaged, and there were many floors trip hazer, 14 windows sills were damaged, and we cannot even move any furniture into this house, we paid the windows covering and cannot be installed because the window vendor refused to do repair work for this house. we were asking for repair every day and the builder tried to intimidate us and even claimed that we refused to do any repairs. there were 20 roof tiles were broken; the pavers of the entry ways were uneven. and the builder said no inspector allowed before closing the escrow, after moving in no lawyer allowed for mediation. we are very regrated to buy this home, I was admitted to the ER due to this stress, why we had to repair this new home every day after moving in? No one from the builder can help us, and we cannot rent it because the builder refused to finish paint the wall and the doors. too many blue tapes of this house. no realtor is willing to rent it for us. What can we do? we cannot enjoy this new home, and we were very stress for repairing this defective home day by day and month by month. All of the room had a problem. We won't do any business with this builder anymore. ... More

I'm honestly not happy at all with my brand new home purchase. 3 months into the home having major electricity issues. Major leak from my kitchen and master bathroom. Have had issues from day one. And poor workmanship. Interior doors in the home are paper thin. Paying a premium price for the home and to get cheap materials is nor a good feeling to have.

Do NOT close until everything is perfect. They are unresponsive and ignore you after you close. My a/ c is broken My cabinet is chipped Holes in interior doors Outside stucco missing Wrong grout Uneven tile We have been in our new home for 3 months so far NOTHING has been fixed. Garage floor is leaking because it is tilted and we are getting water in the garage. Front door warped, does not close properly. Interior doors warped. Again, do not close until your home is perfect. We came for our final inspection and they had not even cleaned our home! Kept asking us to close and promised that “ we got you”. Yeah they “got us” ... More

I am not receiving any mail from USPS. I have to forward my mail to another relatives residence because I am not able to receive my mail at my new home. I’ve never had this experience before. I am at the post office 1-2 times a week picking up my mail and getting yelled at by the post office for putting down 119 Old Irondale Rd as my address because that is the only chance I have in receiving my mail. The builder is ignoring this issue and not making it priority. I am paying bills late because I am not receiving my mail. The post office is secretly delivering mail to certain homes in my community. I am being told they are not allowed to deliver mail because we live in a construction zone and there’s a liability. Another person at the post office is saying they don’t have the key to the mailboxes. This is absolutely ridiculous and very frustrating! ... More

Very disappointed with the quality of the workmanship as well as the quality of the products being used in the construction. Right now, I have a major issue with 2 bathroom tubs that pop and crack everytime you step in them and the issue still hasn't been resolved going on 2 months now. Very disappointing. Would not recommend this builder to anyone.

I closed on my house 12/12/23. I told KHOV building rep 12/16/23 about a serious drainage problem in my yard. Once he saw the amount of standing water he told me he would send the grounds people that week he said the grade was bad. They never came. I put in a service ticket with KHOV. They sent the building reps superior out. He came out and said he would return with Owner of thier Landscaping company to look at it. A total conflict of interest but what could I do? They were a no show for the next three appointment. After telling him I needed a firm appointment and could not afford to wait another day at home he gave me the appt. They showed up with the superior and his superior, who told me he knew nothing about drainage. They blamed it on my fence and said Fence Company had to fix it. The owner of the Fence company came and clearly saw that the grade of the lawn was so wrong plus my yard was not draining. The Fence Co owner wrote a long detailed letter with photos for verification. They did nothing. When I contacted them again the said that they were told the issue had been resolved. After many, many efforts the head of homeowners Services scheduled 2 more appointentments to look at the yard which were rescheduled. When he and Landscaping company came out he said again it was the fence. Out of desperation I contacted the City for help. They sent out one of their drainage experts. He confirmed the drainage system wanted working and I was one of many with same problem. They contacted KHOV and next day the head of homeowners came back and told me that the company knew there was an issue with the drainage on my whole street. He said the Vice president of Home owners services was going to fix the Bur Issue and install enough drains to fix problem. I really don't know if this will be repaired. I haven't received any emails or correspondence confirming the company will fix this. This is a horrible company that just wants to finish Lakes at New Riverside so they can move on to the next 4 phased of their housing developments along New Riverside. ... More

Moved in November 7, 2023. We could write a book about KHOV @ Crossing in Dunellen. Salesperson NEVER told us about the PILOT program thus we loose NJ Senior Tax discount and NJ Anchor program… a major financial hit. Salesperson NEVER told is the 2 BR Units were Handicap Adaptable… strange since there is NO first floor Bedroom and 16 steps to the 2 Bedrooms. Result if this lie: not undersink cabinet due to wheelchair access; a dishwasher that does not have a drying cycle; a first floor shower that cannot have a glass door to permit wheelchair access. Construction that is so bad that in a bit over 2 months all seams are open.. Don’t tell me settling! Wrong chalking was used…. happy to offer photo proof. Appliances and various home fixtures are the bottom of the bottom… dishwasher was not even anchored … first time we opened it the unit completely pulled out from under the counter ….lies - deceitful - A HABITAT FOR HUMANITY HOME IS A BETTER BUILD! Numerous calls to management to no avail…. if any consumer advocate want to take this on we are more than willing! ... More

The worst experience I've ever had involved a dishonest salesperson, lack of transparency, limited upgrade options, and a terrible experience with the Khov mortgage lender. The home quality falls below the standards and I feel it’s waste of money. Lack of customer care. I understand the real estate market was in boom, however it doesn’t justify losing all hard-earned money. Only one good person I could think of is Justin.

This was our first time home buying experience and right after the earnest deposit, things started going south for us. Sales was never supportive and never informed about updates on time. Post closing, we realised the house is full of substandard material and seems they hired novice workers to build the house. Every time we have an issue with the house and lodge a complain, they send post sales maintenance person whose sole aim is to just close the ticket without working on it. He is the most unfriendly and unprofessional staff you will ever meet with and is a nightmare to deal with.

Warning: After closing escrow on my new home in late September and after only two days as a home owner, a major plumbing issue was discovered. The plumbing wouldn't allow the toilet water to flush properly. I worked feverishly to minimize the damage after a flood. A plumber arrived and determined there was a blockage in the drain system that required jackhammering the foundation. The following day, a contractor arrived and inspected the drains with specialized camera equipment that confirmed the problem - a pipe fitting and cement blockage due to "improper installation and carelessness" had caused the problem This was missed by the contractors team when it was hastily thrown together and also missed by an inspector. After two and a half days of jackhammering and desicrating the new tile floors, the technician was able to show us the faulty pipes and installation. (see photos attached) It took approximately 3 weeks from the start of locating the problem, replacing the floors to clean up the mess. The entire house had to be scrubbed as the tile dust seeped into every cabinet and drawer. The contractor used mismatched tile and grout to conclude the project. Compared to the original tile that was laid, this job was inferior. Currently, we are still waiting on the master bedroom vanity that was destroyed from the water damage. (See attached photos) When we inspected the home for move in, there was an improperly installed door frame. The construction manager took notes and promised to fix it. I told him that the frame was damaged to the point where a full replacement was the only way to fix the problem properly. He replied “we’re going to nail it." The stucco at the base of the door frame was also not properly applied, causing the base to flare out. (See attached photos). After sharing my concern, I was confident the repair would be properly fixed. Sadly, two days later, the contractor patched the door frame using his one nail method. It was horribly evident that there was a patch instead of a replacement. I pointed this out to a Senior K. Hovanian senior manager that came out to meet with me over the door frame and several other quality concerns, he agreed with me that it was not leveled and properly repaired. We are in November, and my calls for replacement and repairs have either been ignored or handled in a slow and unprofessionally and unacceptable way. It's been well over a month since the close of escrow. The excitement and anticipation that my daughter displayed a month ago has been snuffed out. Her dream of walking into her first house, crisp, clean, and untouched has been replaced with anxiety and disappointment. The promises made to her by a misleading K Hovnanian management team have been a harsh dose of reality that she had to learn too soon. We are also dealing with a list of other issues that are being addressed with the same lack of urgency. The list follows: Wall stains, multicolor walls, patch painting, poor wall textures, dented front entry door, poor paint finishing, missing baseboard trim, poor baseboard installation, misalignment of ceiling light trim, poor stucco quality finishing, cement splatter of wood trim, poor stucco repair, scratched/damaged exterior lighting fixture, bathtub repairs, and an extreme amount of construction debris surrounding the home itself. ... More

The house was finished 2 months late and even after 2 walkthroughs with requests made for fixes we still managed to find 2 pages of things wrong with the house before we moved in. After moving in we have continued to find issues including nails sticking out of carpeting and the dryer not being hooked up properly. Overall a terrible experience.

Terrible experience from home delivery to warranty response. It has been six months since my move in. We are still arranging service to be completed. My driveway was attempted to be fixed finally after months of KHOV deflecting issues with it. It is now two different colors and a sore spot in a beautiful brand new neighborhood. It never ends with KHOV. Do not buy!

Worest paint job counter dont Match and cut woung cheap dishwasher avoid

Bad company, does poor work and uses cheap materials yet charges alot for their homes, so disappointed I ever bought a home from this company

After you buy new home from them they can not find contractors to fix a problem I had a very very bad experience with this when you face lots lots problems there builder use very cheep material and no good finishes work by no experience worker I feel like I get rob all work is crooked even house main entry door is crooked if you wana to know more just come to community to talk with people than you find out truth I wish owner this project to see this review and call me or come to talk to every house owner than he know what he done to us .

The construction manager Zach was incompetent, lied constantly, didn’t care one bit! He was condescending, racist, belittling trades, disrespectful, did not manage the trade base. Didn’t complete many items on punch walk, (gas line needed to be moved and didn’t move it until day of closing. Lied so many times. EVERYTHING is the cheapest. Baseboards,doors,paint,toilets, cabinets,light fixtures. KHOV use the cheapest trades,cheapest materials and hand over a VERY sub par house. Why can’t they get things done FIRST TIME,instead of having items repaired after closing. The worst experience we have ever experienced!! Considered walking away on day of closing (which was delayed on the day of original closing date) Steve the salesperson also did not care about his “acquired” buyers from previous salesperson. Very condescending!! Management do not care apart from counting their money. No empathy, no compassion, no care!!! Treat buyers like numbers on the sales wall. HORRIBLE HORRIBLE EXPERIENCE!!!!! ... More

This is worse quality . I had so many issues within few Months of moving in . Stay away from this builder !!!

From start to finish, the experience with this builder was horrible. I deeply regret building a home with this builder and will never recommend K. Hovnanian Homes to anyone.

Never buy a home from Khov ever again! Worst built quality… even small contractors can build better homes than them.

There are multiple problems with my home. When they placed the bottom plate on the door, they sheared it off and just stucco it it. There is paint and tape adhesive all over my windows. The gutter is dent inward and outward, totally not smooth and normal looking. There is stucco all over the water faucet in the backyard that I can’t even turn the water off, I have to keep a hose with a sprayer on the end of the hose, so it won’t leak. There are boot prints all over the walls and ceiling in the garage. The pole in the garage in front of the water heater is not straight and I have to keep something wrapped around it, or the side garage door hits it. All the hands and the thermostat on the wall is crooked. Out front the flashing (the metal part) is bent, pieced together, sharp, with gaps in them. The stucco around the door outside the garage already has gaps in it. The grout in the shower is already cracked in the corner. The bricks on the front wall in the front of the house are cracked. There are 3 holes in the concrete in front of the house and part of one corner is cracked. Paying close to $600,000 you would expect much better quality of home. So incredibly disappointed. ... More