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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4522 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars in All Areas

4522 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Value 4.2

Responsiveness 4.2

Customer Reviews

I've witnessed Kids doing construction on homes.

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2020
  • MISSOURI CITY, TX

I moved into my house during Covid and have been having work done since. The contractors are slopy and I've witnessed children working on the homes that are being built around me more that once. I feel the sloppiness of the contractors that KHOV are teaming with should be reconsidered.

K. Hovnanian® Homes responded:
Good morning! Thanks for taking time to provide feedback on your homebuilding experience. Your comments have been sent over to local representatives for their review. khovnanianhomes

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Unhappy Customer

  • Rachel M.
  • Verified HomeBuyer
  • March 31, 2020
  • Fowler, CA

Nice neighborhood, However, lacks the quality of work performed on the home (such as poor and incomplete paintwork, paint bubbles in the master bathroom walls, left cigarette butts through the front and backyard, incomplete landscaping, jobs incomplete throughout the home, trash left during building the home, and lack of consistency performed), My list of the items needing to fix continues to grow. I regret my purchase and would sell if I could. Sincerely, Unhappy with my home purchase

K. Hovnanian® Homes responded:
Hi Rachel - thank you for providing feedback on your recent experience. We are sorry to hear that you are not happy with the quality of work and will send your comments over to local representatives for their review. khovnanianhomes

Total Score 2


Quality 1

Trustworthiness 2

Value 3

Responsiveness 3

Frustrating

  • Corey B.
  • Verified HomeBuyer
  • March 31, 2020
  • Morristown, NJ

House was not ready when closed. VERY POOR WORKMANSHIP

K. Hovnanian® Homes responded:
Hi Corey - sorry that are not happy with the workmanship in your new home. We will send your comments over to local representatives for their review. Thanks for taking the time to provide feedback. khovnanianhomes

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Trust but verify

  • Anita D.
  • Verified HomeBuyer
  • March 10, 2020
  • Richmond, TX

Our experience is different than most as this is a second home and our primary home is out of state. With that, we found several pieces of the processes were less than satisfactory. For example, the cabinetry in the home is unacceptable. We did not realize this until after closing. Because the poor quality of the cabinets, we are now remodeling the entire kitchen. We took every upgrade possible with the home, I am not sure why were not told the widest kitchen drawer would be 12". Perhaps if I had asked more questions during the design phase, this would have been uncovered. I also ...

K. Hovnanian® Homes responded:
Hi Anita - thank you for taking the time to provide feedback on your recent experience. Sorry to hear that some of our processes were less than satisfactory for you. I will pass along your concerns to the appropriate local representatives for their review. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Disappointed

  • Rhonda P.
  • Verified HomeBuyer
  • March 10, 2020
  • PASADENA, TX

More concerned with closing then getting it right

K. Hovnanian® Homes responded:
Good morning! Thank you for providing feedback, we are sorry to hear that you were disappointed with your homebuilding experience. We are going to pass along your comments to the appropriate local team members for review. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

New Townhouse in the Retreat at Millstone

  • Melanie T.
  • Verified HomeBuyer
  • March 05, 2020
  • Millsboro, DE

Devin in the sales department was amazing. He went above and beyond to answer questions and assist in every way possible. He always made me valued as a customer. I was reluctant to buy another KHov product due to the awful experience with my first home in Plantation Lakes. Even after 4 years in that home, I never had a 1 year walk thru. This townhouse was purchased because it is what I could afford as a single mother. KHov has the potential to be a great company, but they cut corners when hiring skilled craftsman. I have crooked walls because of drywall finishing being done sloppily. I have ...

K. Hovnanian® Homes responded:
Hi Melanie - thank you for taking the time to provide feedback on your recent experience. We will pass your comments along to local representatives for their review. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Review

  • Roberto Q.
  • Verified HomeBuyer
  • March 03, 2020
  • Fontana, CA

You can hear everything between the first and second stories, even others using the restrooms. There needs to be more sound barriers added between both floors. The back yards should come finished . That’s a lot of money to come up with after you just used a lot of money for the purchase . It’s should come in the price

K. Hovnanian® Homes responded:
Thank you for providing feedback on your experience. We will be sending your comments over to local representatives for their review. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Unhappy Buyer!

  • Horace B.
  • Verified HomeBuyer
  • March 03, 2020
  • Oswego, IL

My entire Home should have all Bronze Light Fixtures and Hardware, instead it has Silver Light Fixtures and Bronze Hardware, That's not what I order for my Home.. everything I ordered was Bronze, What A Joke!

K. Hovnanian® Homes responded:
Good afternoon! Sorry to hear that you had some issues in your new home with the fixtures and hardware. We are forwarding your concerns over to the local representatives for their review. khovnanianhomes

Total Score 2


Quality 4

Trustworthiness 2

Value 3

Responsiveness 1

Poor craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2020
  • Richwood, TX

When going through looking at the framing, noticed a lot of the studs were spliced together or has a secondary board braced next to it. Lots of bad cuts where joints had open gaps. Boards were splintered or cracked and were used with support instead of being replaced. Not the quality we were expecting.

K. Hovnanian® Homes responded:
Good morning! Thank you for taking the time to provide feedback. Sorry to hear that you are not happy with the quality in your new home. If you would like to email us at customercare@khov.com with your information we can send your concerns to the appropriate local team ...

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Quality control

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2020
  • Casa Grande, AZ

There is a definate lack of quality control during the handover to the owner. It is clear that during the build all trash, excess nails, wires, screws are just swept into the backyard and burried. The features are not well thought out do not work well with all models. Some features do NOT have professional planning involved, it seems they where options to raise the overall purchase price. Every container of paint left was open and unsealed. Many minor details that lead to a long lasting easy to maintain home are overlooked or not an option. The finance company associated with KHOV should be ...

K. Hovnanian® Homes responded:
Good morning! Thank you for taking the time to provide feedback, we are sorry to hear that you are not pleased with our quality control process. If you continue to have any issues please feel free to contact us at customercare@khov.com with your information and we can pass along to your local team members. Thank ...

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Not the best in workmanship and materials or value for price paid

  • Winnifred H.
  • Verified HomeBuyer
  • January 07, 2020
  • Scottsdale, AZ

We were very disappointed with our new home. The workmanship and materials were not what we expected for the price we paid for our new K. Hovnanian Home. Some of the issues -- the paint was thin, the carpet and pad are low quality even though we paid for an upgrade; the seams on the carpet are sticking out in most of the doorways; the grout work is very poor quality; a couple of the bathroom sinks were chipped and the repair work was shoddy at best; the frames of the windows and sliding glass doors are stained with paint/sealant and were not cleaned; and the house had not been thoroughly ...

K. Hovnanian® Homes responded:
Hi Winnifred - sorry that you are not pleased with the workmanship and materials that were used in your new home. If you continue to have issues please feel free to contact us at customercare@khov.com and we can pass along to the local team members. Thanks! khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

K. Hovnanian® Homes - I was disappointed.

  • Saul R.
  • Verified HomeBuyer
  • November 19, 2019
  • Plano, IL

I was disappointed. While I'm happy to be in a new home. The service and responsiveness was awful. I think I have gotten better service at bestbuy when looking for a DVD player. I was pretty much called as liar when I brought up issues with the build and workmanship was not the best. I found doors barely hanging on by a screw because hinges were loose. Garage door not centered. Stairway to basement butchered up. And the response to these issues were not addressed in a satisfactory manner. Especially since it's a purchase of 250k!... like I mentioned, I get better service at a store buying a ...

K. Hovnanian® Homes responded:
Good morning Saul - thank you for providing feedback. We are sorry to hear that you are not pleased with the service you received. If you continue to have issues and need assistance please feel free to contact us at customercare@khov.com and we can pass along to the appropriate local representatives for you. ...

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Great sales team, Few Options, Poor warrantee service

  • Rachel S.
  • Verified HomeBuyer
  • October 29, 2019
  • Roseville, CA

The sales team were wonderful to work with and were very responsive through the sales process. However, the options offered by K. Hovnanian were far below industry standards. For example: it was extra for the electric garage door opener, it was extra for the man door in the garage, it was an extra for the 220 in the laundry room (we received it only after we demanded to get it put in) and it was extra for ceiling fans. All of the items listed were included as not an extra in our last two new home purchases, and were included in other models we toured. Additionally, we had to find the ...

K. Hovnanian® Homes responded:
Hi Rachel, thank you for providing feedback on your recent homebuilding process. We are very sorry to hear that you were not pleased with the options offered and the follow up from our homeowner service and construction teams. If you have any other issues or need assistance please feel free to contact us at customercare@khov.com Thank ...

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Poor Attention to Details

  • Jill W.
  • Verified HomeBuyer
  • October 10, 2019
  • Hollister, CA

This builder cuts corners and uses the cheapest subcontractors. It shows in the finished product. Plastic push-pull shut-off valves? C'mon, that's substandard. We also have gaps in recessed lighting and cabinets and poorly hung doors. Even our A/C unit was installed incorrectly.

K. Hovnanian® Homes responded:
Good morning Jill - thank you for providing feedback on your homebuilding experience. We are sorry to hear that you are having issues with the subcontractors working in your home. If you would like to email us at customercare@khov.com with your contact information we can pass along your concerns to local reps in your ...

Total Score 2


Quality 1

Trustworthiness 3

Value 1

Responsiveness 3

New Home

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Merced, CA

Check every detail of the house before you sign off.

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Horrible Experience

  • Domenic Z.
  • Verified HomeBuyer
  • June 09, 2026
  • Willoughby, OH

I have nothing good to say about KHOV, I regret this home purchase everyday.

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Avoid KHOV

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2026
  • Martinsburg, WV

Home owners have reached out to the builder to ask about several issues with the HOA, we have pointed out that the bylaws state the first annual HOA meeting was supposed to be held January 31 2026 but they refuse to hold a meeting. As it stands homeowners are paying their annual dues with nothing to show for it, but the builder sure is happy to pocket that money. If you decide to walk into a sales office walk out, if you decide to stay ask them for the bylaws that will govern the half million dollar home you’re about to purchase then ask your self “if KHOV won’t honor these bylaws what ...

Total Score 2


Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed with K.Hovanian

  • Kathryn E.
  • Verified HomeBuyer
  • April 29, 2026
  • MILTON, DE

Our entire experience with K. Hovanian has been a disappointment. We used K. Hovanian as our lender which was our first mistake. The incompetence of their lending department was breathtaking. It was hard hard to comprehend that this company could make so many errors and cause so much confusion. After we finally moved in, it turned out K. Hov installed a defective sump pump was lend to one inch of water in the crawlspace within 30 days of moving in. It took K. Hov three and one-half weeks to ensure all the water was gone, remove the mold and remediate the crawlspace. What a nightmare. ...

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

water damage to 1st floor ceiling and electrical outlets by Flood in 1st floor

  • Naheed A.
  • Verified HomeBuyer
  • February 10, 2026
  • Baltimore, MD

There was a blockage caused by drywall residue in sewer pipe that the condenser drain was going to in HVAC closet in 2nd floor which cause flood in 1st floor. And I had to go through warranty company that send vendors that were slow and took 2 weeks to do the job of 2 days and causing loss of use. By hiring vendors that are unprofessional and are not taking responsibility.

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

No good

  • Naheed A.
  • Verified HomeBuyer
  • February 02, 2026
  • Baltimore, MD

Purchaser a condo in Hovanian Locke Landing few months ago. Already had flood on lower level and how to turn the ceiling and wall. Tube drain from HVAC condensation line is out in a small pipe that flooded the lower level. I was told is full of drywall material and debris. The warranty people don’t respond quickly and put you on hold for a long period of time. The company that they sent for water mitigation brought a big bucket & put the pipe in it while waiting for the Carpet to dry for a couple of day. As well as inside the walls needed to dry up for preventing it from molding, when ...

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Rushed to finish and delivered an incomplete product

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2026
  • Asbury Park, NJ

Poor workmanship, unfinished at delivery, items promised during sales process were not honored.

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

rather get my teeth pulled then deal with the aftersales crew of clowns

  • Peter L.
  • Verified HomeBuyer
  • January 22, 2026
  • Mount Pleasant, SC

getting things rectified after the closing is a challenge. many hours and follow ups of communication and very slow if any response

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

They use cheap materials

  • Toyin A.
  • Verified HomeBuyer
  • December 02, 2025
  • MIDDLETOWN, DE

They use cheap materials to build houses. Just moved in August. Things has started falling apart. I will never recommend this company to anyone.

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Warranty

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2025
  • Howe, TX

We had issues that caused warranty to get involved. We were greatly inconvenienced by a mistake that someone made when building our home. For the first 3 months of living in our brand new home we had basically a construction zone. There is still things that look patchy and rough but we are told that isn’t covered under warranty and there is nothing that can be done. We are tired of trying and are giving up hope that they will do anything to make it right. Any time we ask a question about something they never have the answer and say they will get back to us but then we have to follow up. We ...

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

The sales person was good…that’s all I can say

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2025
  • Fredericksburg, VA

Our sales person, Chris was good when we met for the first time. After signing the contract, Chris kept us updated on progress, issues (there were many), and changes, as well as answered all of our questions. Once we walked the house and did the blue tape walk, we thought everything would be fixed…NOPE, only a few things were and the other tape just removed. As we continue living in the house, the poor quality just keeps appearing from poorly cut trim pieces (meaning I recut and filled in with caulk) to caulk everywhere that you normally wouldn’t want caulk (around all the toilets, on the ...

K. Hovnanian® Homes responded:
Hi ...

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1