K. Hovnanian® Homes Reviews

When we started the process with Damaris she made it sound so easy, well it was she is very professional and was on top of every single detail. Then the ladies at the office Jody was great, and the building Manager out of this world, even Marcelo who is the guy that comes around checking the houses at night and cleaning garbage from the garage was amazing.

Example of issues that should be taken care at the beginning: * door entrance could see light from outside * power in one room did not worked, * outside trim not painted correctly * garage open broken ( did any one tested) * it took 3 weeks to complete the list of the walk before closing ( if I am correct it was suppose to be completed 3 days when we got keys of the house) * we purchase a home to enjoy it not to get point out to people thing they did wrong and have to deal with fixing 3 weeks after closing) * from beginning house plans were not done as we agree . Error by salesman) *

I am so glad we waited for the right time, the right location and the right home builder to build our dream home. The entire process, from sales to design to construction and building, was fun and exciting and stress free. What a wonderful team you have at this location! They are all feel like family to us and we cannot thank them enough. We love our new home.

So far so good we had some minor issues, but it got resolved in timely manner.

The team, especially our salesman Chuck were awesome during the entire process.

They did a great job. Javier the builder is a great person with a good attitude and if there was something we didnt like he was there to change it and make the customer happy. This is a big plus in my book, me being a contractor you do what ever it takes to make your customers happy. Also the sales team were great and always kept us updated on the build of my New Home. I will recommend them to anyone

The building process was smoother than expected and a lot faster completion date than expected. The project manager was very helpful throughout the process with whatever questions or concerns I had.

Window issues, heating issues, painting issues, custom shutter issues, electrical issues. However I am Confident they will take care of my issues.

Very helpful and motivating for purchasing a new home. -Thanks Anna

everybody we dealt with from sales, design to construction was very professional, highly competent, helpful and responsive, making it, overall, a very good experience

Make sure they show you all options for upgrades. Don’t take no for an answer always push for what you want. If you see something that is not right speak up. Ask as many questions.

Great team to work with both sales and construction management. Issues were addressed and resolved quickly.

Every member of the company that I interacted with directly was incredibly helpful every step of the way. I was able to design my house to the smallest detail, and I am incredibly satisfied with the overall result. They were able to work with me to accommodate my schedule, and they worked to finish my unit as soon as possible so that I could move in with ease before the school year really got going (I'm a teacher). I greatly appreciate all of the wonderful K Hovnanian did for me.

The Sales Representative and Construction Manger are very customer service oriented. They provide great feedback and advice during the process.

Heather the sales person was absolutely exceptional!!!

As soon as we toured our home we knew it was the one. No one pushed to buy. Customer Service was over the top, we enjoyed every minute with our sales man. The Construction Manager is also AMAZING he has answered every concerns or questions we had. We have loved being apart of the K. Hovnanian Family.

My experience with the K.Hovnanian construction foreman (superintendent, I assume) has been great, and the warranty folks have proven to be reliable, thus far. Both the warranty folks and lead foreman have proven to be courteous, helpful and responsive to home owners. My experience with the office sales agent(s) was good in the beginning but a few weeks prior to closing the trust that had been built was completely shattered - this breakdown of trust sits squarely on sales agents shoulders as it was discovered that a mandatory addendum, solar panel addendum, that should have been presented during the initial signing of the purchase agreement was withheld and then presented a few weeks prior to closing. This issue created a lot of heartache/stress on my end and what should have been one of the happiest experiences of my life turned into a nightmare - lots of sleepless nights, anxiety, anger and sadness; all of it unnecessary and avoidable had the sales agents been honest and upfront. What's worse is no sincere apology or offer to make right what had been wronged was provided. This negative experience ruined my "Golden Key" moment! Picking up the key to my home should have been happy and celebratory, instead it filled me with dread and anxiety because I had to pick up the key from the sales office which meant dealing directly with the sales agent(s) who made the latter half of my home buying experience miserable!! That was especially sad because I will never get that moment back!! ... More

The home is great love the floor plan and the community. There has been some issues with the home but the technicians are on top of everything they are very understanding and have no problem fixing issues that arise. Of course not every new home will be perfect so make sure everything works properly before the 1 year warranty is up.

As a new buyer with K Hovnanian it went well. House is lovely and cozy to live.

Excellent

Brandi who worked with us from the beginning was great and Albert the "man on the ground" with the builders was really good!

Building process was amazing. Carl(Boulder) went out of his way all the time to satisfy our needs.

Our home is beautiful but there has been a lack of quality re-work on concern areas.

Yard flooded during first heavy rain. Concealed poor drainage before closing, I would not have purchased this home if I knew how bad the drainage of the lot and house were. I would like to sell the house back if possible. I don’t trust anyone from this organization and feel this problem was concealed from me

We didn't have a smooth move in due to delays but the crew was absolutely fantastic. Huge shout out to Yazeed & Jack for being fantastic in helping address issues. Thanks to them, we were able to settle in quickly.