K. Hovnanian® Homes Reviews

Worest paint job counter dont Match and cut woung cheap dishwasher avoid

Bad company, does poor work and uses cheap materials yet charges alot for their homes, so disappointed I ever bought a home from this company

After you buy new home from them they can not find contractors to fix a problem I had a very very bad experience with this when you face lots lots problems there builder use very cheep material and no good finishes work by no experience worker I feel like I get rob all work is crooked even house main entry door is crooked if you wana to know more just come to community to talk with people than you find out truth I wish owner this project to see this review and call me or come to talk to every house owner than he know what he done to us .

The construction manager Zach was incompetent, lied constantly, didn’t care one bit! He was condescending, racist, belittling trades, disrespectful, did not manage the trade base. Didn’t complete many items on punch walk, (gas line needed to be moved and didn’t move it until day of closing. Lied so many times. EVERYTHING is the cheapest. Baseboards,doors,paint,toilets, cabinets,light fixtures. KHOV use the cheapest trades,cheapest materials and hand over a VERY sub par house. Why can’t they get things done FIRST TIME,instead of having items repaired after closing. The worst experience we have ever experienced!! Considered walking away on day of closing (which was delayed on the day of original closing date) Steve the salesperson also did not care about his “acquired” buyers from previous salesperson. Very condescending!! Management do not care apart from counting their money. No empathy, no compassion, no care!!! Treat buyers like numbers on the sales wall. HORRIBLE HORRIBLE EXPERIENCE!!!!! ... More

This is worse quality . I had so many issues within few Months of moving in . Stay away from this builder !!!

From start to finish, the experience with this builder was horrible. I deeply regret building a home with this builder and will never recommend K. Hovnanian Homes to anyone.

Never buy a home from Khov ever again! Worst built quality… even small contractors can build better homes than them.

There are multiple problems with my home. When they placed the bottom plate on the door, they sheared it off and just stucco it it. There is paint and tape adhesive all over my windows. The gutter is dent inward and outward, totally not smooth and normal looking. There is stucco all over the water faucet in the backyard that I can’t even turn the water off, I have to keep a hose with a sprayer on the end of the hose, so it won’t leak. There are boot prints all over the walls and ceiling in the garage. The pole in the garage in front of the water heater is not straight and I have to keep something wrapped around it, or the side garage door hits it. All the hands and the thermostat on the wall is crooked. Out front the flashing (the metal part) is bent, pieced together, sharp, with gaps in them. The stucco around the door outside the garage already has gaps in it. The grout in the shower is already cracked in the corner. The bricks on the front wall in the front of the house are cracked. There are 3 holes in the concrete in front of the house and part of one corner is cracked. Paying close to $600,000 you would expect much better quality of home. So incredibly disappointed. ... More

Executive management are responsible for design output specifications and most likely, the selection of poor-quality tier 1 suppliers based on lowest bid only. Those who have to build to these specs are not responsible for ultimate customer opinion. Specifying 1/4-inch stucco, a "texture delete drywall finish," wavy stucco, facia painted with watered-down paint with no primer, a four-foot-tall back wall, poorly built cabinets that cannot even arrive intact for replacement of the cracked units, pavers that are supposed to block water from the expansive soil with non-polymeric sand, are all the effect of poor executive management that obviously manage primarily according to EBITDA or other IRS based accounting principles.. Such a management philosophy begins with financial numbers and ends with poor customer satisfaction. It's real simple. Expecting any other outcome is insanity. There are issues with the tier 3 suppliers, that are selected at the tactical level, but I would still argue that this is the effect of executive management, not the tactical managers. I disagree with the philosophy that the customer who complains the most and threatens to bring in the watch-dogs is the only customer who gets his stucco re-layered. Thank you for the effort to correct some things I've complained about. I've dealt with some really nice bottom-tier suppliers when they can speak English. I won't recommend KHOV to a friend or family member, but I do recommend KHov hire an independent firm to study your management system and make recommendations for root cause level corrective actions to result in delighted customers. Matthew, Neesha, Kevin, Dustin and Marcus are 5-star representatives of Khov. You are blessed to have them. ... More

And if from some strange and out of the blue reason you still want to go with KHOV, I’d suggest following: - bring lawyer to the purchase discussions and thru out the build - have everything video recorded - put all conversations thru a script and make them sign via Notary Public - don’t trust single word they say - all your future lawsuits will start with arbitration, make sure the contract doesn’t have that - you will be pressured, forced to take home as is or you lose your deposit - you will be threatened with default and losing your deposit I would not recommend buying.

Sales experience is nice but the quality of material used compared to model house is very bad even after selecting the level 5 upgrades. It took longer then anticipated to build the house but that is okay given the supply chain issues we had. However, after moving in we found lots of issues with quality and workmanship. The flooring was damaged, there were nails popping out of the floor. there were holes in the ceiling, doors were damaged, cat was trapped in HVAC filter (You heard it right, a living CAT). There is a long of list of issues. Its been 3+ months since we moved in and builder did not fix the issues till date. I raised the ticket so many times but most of the issues are not fixed yet. Looks like they dont care about the customers. The frustrating part is when they come to fix one issue, they end up damaging other things and they don't care. Its been so long and I am still waiting for them to fix the item they damaged. for example, the floor in my master bedroom was squeaking so they ripped the carpet carelessly and now it does not cover my floor properly. I would suggest before signing the contract have them add the clause that if there are issues in the house they must address it on priority within a week of creating ticket. if they dont agree? do not buy the house. It is not worth paying $700K to $1M for this quality. There are more well known builders in the area who gives quality home for much cheaper. ... More

My advice is don’t do it. The workmanship is absolute worst. Within 60 days of moving things began breaking.

I bought an almost 500k brand new “fixer upper.” Trim work, paint, tile, and cabinets are all atrocious. I closed in December and there is still a long list of corrections to be made. There’s literally no sense of urgency by KHOV to fix these issues. That being said, Trey and Steve have been very helpful. If you’re looking to overpay and get a mediocre home, then welcome to The Lakes.

Overall experience with K. Hovnanian Homes was terrible from start to finish. 1.) The sales team members Matthew and Claire were very misleading and dishonest. 2.) The design team Chelsea was average at best. 3.) The construction team members James, Mark and Austin were misleading, dishonest and unresponsive beyond belief. They forced us to close early with the home being far from complete. It took 4 months to complete the home from closing. This all led to a horrible buying experience. I WOULD NOT RECOMMEND BUYING A HOME FROM K. HOVNANIAN HOMES TO ANYONE.

Moved in November had multiple issues that warranty has still yet to correct. Builder is not responsive!

Worst home buying experience I've ever had in my life.

We have never felt so let down and lied to by any business as we have with KHOV. The lack of communication, false promises and follow through with the builders and the absolute worst finish work I have ever seen contributed to a very stressful and anxiety ridden home buyer experience. They tell you what they want you to hear, not what will actually happen. BUYER BEWARE!!

Blinds are falling off everything in the house is cheap shower starting to fall apart came to fix the door got ruined again cheap house for the price no dining room some windows can’t open big disappointment

Very bad experience not recommended anyone

Do not use KHov as builders. They are absolutely terrible. From the sales agents not knowing what they are doing or selling to the “construction managers” being unresponsive to receiving an INCOMPLETE home!! It’s been 3 months since we closed and we still have an outstanding list of items that are not completed including missing shower doors!! Do not use, do your research go with a more reputable company. This one needs to be shut down.

never again I will purchase with this builder

HOME CAME INFESTED W ROACHES - NOTED PRIOR TO CLOSE REFUSAL TO REMEDY AND REFUSAL TO COMPENSATE FOR MY PAYMENT OF REMEDY. MY ROOF LEAKED DUE TO A DEFECT AND MY CEILING AND CARPET SOAKED TOOK TWO WEEKS TO FIX THE ROOF PART. MY PANTRY CEILING IS SOFT AND WET SO IS A WALL BY MY SINK

The best way I describe my home to anyone that asks, is I paid half a million dollars for a home made of papier-mâché. Everything in it feels cheap, the longer I live in it, the more cut corners we see in the work that’s been done. The cheapest paint to ever exist was painted on these walls. The railing to our stairs looks like a 2 year old stained it. The person that stained it never covered our carpet or the molding so there’s stain on our carpet that will never come out as well as on the baseboards. The upgraded LVP flooring has so many chips in multiple boards, the list goes on and on. Every neighbor I talk to has the same horror stories. If I could do it all over again I would NEVER buy from khov, I wouldn’t recommend them to even build a dog house. To sum up our experience, the first night in our home, we flushed our upstairs bathroom and it flooded through our downstairs pantry light, and I would’ve expected nothing less. On a positive note, Adrian in the sales office has been a please to work with and I’ve appreciated his hard work. Other than that, this has been a nightmare experience and I feel scammed. ... More

Worst quality of workmanship and after-purchase service

We started the process in July 2021, sold our home Aug 2021 and was told closing would be March 2022. My family and I had to move 6 times because of lies on top of lies about our home. The customer service has been terrible along with the craftsmanship of our million home. Every single neighbor we have spoke to had nothing nice to say about their experience. We closed September 2022 and our home is not complete. 1 month in nothing they said they were going to do has been done. Totally regret ever going with this company.