K. Hovnanian® Homes Reviews

We had a hard time deciding if we wanted to built or not and Tiffany in the office was so patient and full of information. Blaine was the Contractor Manager and he responded to all my messages quickly and made the process so much less stressful.

We are happy for our house, excellent attention and kindness with all the people with whom we had contact in the process of buying and building the house.

some of the work is just thrown together. It a production not done with care.

Everything perfect in new home.

overall a pleasant to work with. few issues with interior cosmetics but quick to support us.

It was my first experience building home. It was good experience

Excellent

After a number of unforeseen events we greatly appreciated the quick response and professionalism extended to my wife and I by Karen, Tim and Dale

The whole purchasing process is smooth and easy to deal with. They listen to what we need and are able to meet our budget.

We were very impressed with all the people we dealt with. I mean from sales, financing, closing, to the moving in process. We couldn’t be happier.

Helped a lot with the purchase. Made it simple and easy.

Not up to Mark in any of the above objectives

My purchasing process went fairly smoothly considering it was set to close in three weeks. The home is well built. My biggest complaints are lack of storage area and cheap finishes for the price of the home. For the price it would have been nice to not have cheap finishes (carpet, door knobs, etc.).

The entire process of building and buying our home went smoothly and without many issues at all! From picking out our finishes, seeing our foundation being poured, watching the house going up in its many stages, to our walk thrus and finally moving in, each stage we had great support and always had someone answering questions and guiding us as needed. We are so happy in our new home and thank everyone who helped to make it happen.

I was disappointed with quality of craftsmanship (especially the masons bricklayers). Katrina and Buddy w/ KHovnanian have been great dealing with other then the poor masons poor craftmanship my experience been great.

The home built has been amazing. Well thought out floor plans that makes it very convenient for my family and I.

Could do better,if they paid more attention to details.

It has been one month since we moved in. We had no major issue, except one week delay due to electricity permit from the town. K. Hovnanian paid for our hotel for that week. The house is beautiful, well done. After we moved in, we had our own inspector to do a report and it came back clean. Also, we had our home insurance sending their rep to check on the quality of the structure and windows and the same results – well built. The only branch that made us wonder was the Escrow Company. If we could choose, we would work with another one. Otherwise everyone at K. Hovnanian was very helpful and pleasant. Thanks to Daniele, Kyle and Vinny! ... More

My home is solid and tight and overall lovely but the details, the ones you pay big for because they are lumped in packages or you were charged for making a modification, are sloppy and/or missing. Upgrading a room means paying for the layout, not upgraded materials as you will still pay for those at the design center. The design center offers a few options only, especially at the grade 1 and 2 levels. Even when upgraded, things such as knobs, kitchen faucets and shower doors are extra. The electronics office, picking out internet/automation/lighting/securtiy systems is super high pressure and not enjoyable in the least. Both design center and electronics were beyond slow at getting the materials to the me/office putting my build behind schedule. The building though was efficient and fast. Once built, the trim work in the home is sloppy in areas. Things like nicked wood or raw edges on trim are covered in spackle and painted over. Nails showing or popping through wood, and cracks in cabinets are left unattended...it's careless construction in what could be a perfectly beautiful home. The landscaping is basic and done with very inexpensive plants, cheap trees, too many shrubs. Overall, I do like my new home and the people I worked with are very nice and helpful. The salesman was charming and responsive, the construction managers are all informative and helpful. I would work with the people again but likely not get another khov home. ... More

We thoroughly enjoyed the design experience to make our new home as personal as possible. We were surprised of how we had the opportunity to choose all the interior finishings with many choices to select from. We had a very great experience with the staff at the sales office Nikki, June and Ed were all very friendly, professional and efficient. They took all of our concerns very seriously and were excellent communicators through the entire process of purchasing from start to finish. Scott and Eric with construction team did a great job - however some more thorough quality control would have been appreciated. We are experiencing some flooring, door and exterior railing issues as well as a damaged dryer. Overall the home was built very well except for a few areas we are hopeful and expecting that Phil and the warranty team will take care of in a timely and professional manner. Some construction issues need to be rectified that were not handled or realized before closing. My husband and I overall feel extremely happy we have selected this community to live and grow in. We would definitely recommend K Hov to anyone looking for building a new home. We thank everyone for a wonderful experience and look forward to many years living here! ... More

So its now been 35 days since our closing and we have numerous aka punch list items that have not been addressed that we all supposed to be completed in 21 days. But our only communication is done when we reach out to them. The 2nd level of our home is so warped & un-level that the company we hired to install our engineered wood floor has told us its impossible to get the new floors even with out bumps due to the ply wood that is warped from rain & being installed to tightly. So after spending 458k & putting down $300k with the expectation of demoing in another $50k to get the home how we want it, it's now looking like we are fixing the builders issue to correct the home. Also we have found soda bottles with soda in them behind our bathroom walls & water bottles filled with chewing tobacco behind the walls. Yes we are redoing the bathroom tiles ourselves since all the high gloss tiles were installed with scratches all over them..... Total nightmare! ... More

We're glad we bought with Khovmanian

This is the 2nd home KHOV has built for us. Love everything about this builder.

Home looks good. Materials used might be cheap for the price paid.

Overall experience has been positive. Unfortunately, the settlement company did not send proper paperwork to the water company and the HOA. We settled on October 28 and our water was cut off on November 28 the day after Thanksgiving. Of course, no one was available to assist us because it was a holiday weekend. Our goal was to stay a few days but had to return to Bowie, Md. We returned to Delaware on Monday. After numerous emails and phone calls the water was cut on at 3:15 pm.on Monday Thanks to Nick and Tom for being empathetic and caring. It was would have been nice if the company had offered accommodations elsewhere in Delaware. We are experienced homeowners and have never experienced this level of incompetence. Obviously, someone dropped the ball. Hopefully, no one else will endure this unfortunate experience. ... More