K. Hovnanian® Homes Reviews

My family was disappointed in the overall home buying experience with K. Hovnanian. There was constant miscommunications, lack of details, promises unkept, displeasure with the product from day 1 of the home buying process. If you do purchase a home through K. Hovnanian be sure to ask plenty of questions on the details of everything, don't assume anything, expect delays in the whole process. Bottom line: You are just another customer and they are going to try to spend the least amount of money and least amount of effort to complete your house.

Our experience has been positive. We live in a construction area as new places are prepared for sale, so the noise, mess, and road issues exist temporarily. There is an effort to keep these things minimized. Everyone has been very helpful and informative, especially the builder's supervisors on site. Sometimes issues have lingered longer than we would like (since we like to get things done immediately), but they do get resolved. We are pleased to be here.

Understand the community your buying into, and be prepared to get involved. Join and be an active member in your HOA!

For the most part, all was well until closing. As I was very clear to my salesperson that I would like a clear understanding of the process for closing. I was not clear about the process leading up to a day or two before closing. I was receiving multiple calls by multiple individuals about the closing date however closing dates had been changed by the builder on several occasions. When I needed an extended amount of time I was given no alternative but to pay an additional $3,700.00 upfront for days that I did not use. When I wrote a check, I was asked to give a cashier's check which was not stated in my contract and I had given a check for the earnest money. After closing my salesperson did not conclude our business with as much as a thank you card or a welcome to my new home package. Finally, the person at the closing (title company representative) gave me the Family and Friends Plan certificate with no explanation. At this time I do have a referral and I had to reach out to find out more information. ... More

Meredith of Dfw Seventeen Lakes community made sure to take good care of us as customers. She was quick to rescue our experience at critical times and ultimately made us feel appreciated and valued. Thanks for Meredith!!!

I love ❤️ my new home!

The contractor home builder supervisor was extremely helpful. I believe his name was Eli.

Best quality material used and very experienced sales staff

I had my home inspected by a Certified independent inspector and he found no Issues with our new KHov Villa Home. I was happy with the weekly construction status meetings during the construction process.

Took quite awhile to get started, however we only closed 1 month later than originally predicted.

Over all the buying experience was good. I feel like the price should have less by 5-10%

We love the how Ana helped us out lot, and she went detail by detail on the contract and home warranty. She awesome, the houses are beautiful and the area is quite and kid friendly and clean too

There have been a number of issues with the property and trying to get a response from the builders construction manager is nearly impossible.

We had a rough start with the planning of our home. The wrong design was submitted, and we weren’t told about the siding color restrictions. Ultimately everything was corrected and we are very satisfied.

It was our first time building and we were pleasantly surprised when we kept getting updates and pictures of our home. Any questions we had were answered quickly. The entire staff was very helpful. We were out of state for most of the process but felt included with updates.

Moved into the building late 2019 and it was a pleasure doing business with the K. Hov. They have created a quality product and have great staff and sales guys to help and guide home buyers. They have been prompt to respond to requests and made sure that quality of the homes that they deliver remains immaculate

When going through looking at the framing, noticed a lot of the studs were spliced together or has a secondary board braced next to it. Lots of bad cuts where joints had open gaps. Boards were splintered or cracked and were used with support instead of being replaced. Not the quality we were expecting.

I recently purchased a home at The Preserve at Meadow Lakes. I had the pleasure of working with Monica B. at the sales office and Melissa, the warranty specialist. They were both lovely to work with and made the buying experience seamless. Both are extremely professional, knowledgeable and respond to any and all questions. I would highly recommend the sales team here when looking for a new home. I wake up happy everyday because I love my new house!!!!!

We bought the Model home, and the quality and speed of service we received after we moved in was outstanding.

Would recommend other family and friends to buy khovnanian Homes

We are delighted with our new home at the Preserve at Meadow Lakes in North Ridgeville. The house is everything we were looking and hoping for and is perfect for us. The purchase and the construction processes went as promised and we actually got our home ahead of the originally scheduled construction timeline. Everything we wanted in our home was delivered and the people that we worked with were friendly, responsive and supportive throughout. The sales team members were terrific to work with and communicated fully throughout the entire process. We are particularly impressed with construction manager Steve Butwinski and Service Manager Melissa Tessman who have been fully responsive, helpful and delightful to work with at every step. We value and appreciate all of the help and are completely happy with our new home. ... More

This was our first home build and we really enjoyed the process. From beginning to end we were informed of what was going on in the home and aware of any issues that popped up. My questions were answered quickly and thoroughly prior to moving into the home. Nothing feels cheap or poorly finished. I can tell there was a lot of attention to detail and the entire process was professionally managed.

Everything was great and they were prompt when dealing with issues. Good value for your money.

My wife and I had been looking at houses in Northern Virginia all day with no luck. No one was building the type house that we wanted. The last house that we looked at was a model home in Melody Farms built by K. Hovnanian. When we walked in the door we knew this was the house for us. It was big and beautiful with all the options that we have dreamed of. It had a super kitchen, a large two story Great Room and a Basement that would make any man happy. The house is very well designed and very well built. Everyone at K Hovnanian was great to work with. I don't know if I will ever buy another new house, but If I do I hope it's a K. Hovnanian Home. ... More

Jeremy, Meredith and Nia were awesome and were always doing their best to find out the answers to our questions. They made us feel comfortable and talked us through the whole process as best as they could.